JPay Blog

When Prisoners Are Patients

As a nurse caring for prisoner patients, the first rule I learned — or figured out, because no one said it aloud — was not to ask what the prisoner had done to land there. Is it wrong to give understanding care to violators? In the end, I decided it was not. The job is the job. Being a nurse should mean we care for everyone, even criminals, with the best in our hearts.

Read all about Theresa Brown’s, an oncology nurse, viewpoint for caring for prisoners.



  1. JPayJT

    August 1, 2018 - 9:13 pm

    Hi Rosemary – We suggest you visit the facility’s website or reach out to the facility for that type of information. Thanks!

  2. rosemary rimbey

    July 31, 2018 - 3:43 pm

    I would like some information about San Saba unit in San Saba Texas. Is it air conditioned for one thing??

  3. maria

    November 9, 2017 - 7:12 am

    Hi am happy today my only son is out of jail with the work of dr samura i cannot thank him enough for the good work he have done into my life i will always talk about him anytime i contacted dr samura with his contact phone number i found on the internet at the first time i never believe it’s going to work out when i explain to him, he said okay and the work began after 3 days i got a call from the police telling me to come to the station to my greatest surprise, i saw my son coming out telling me mom am free then i remember what dr samura told me that his spell work is powerful now am happy with my only son i have no husband he is my husband as well all thanks goes to dr samura in-case you are in such pain contact him on +2348103508204 whatsapp or email

  4. jane

    November 9, 2017 - 6:46 am

    Hi am happy today my only son is out of jail with the work of dr samura i cannot thank him enough for the good work he have done into my life i will always talk about him anytime i contacted dr samura with his contact phone number i found on the internet at the first time i never believe it’s going to work out when i explain to him, he said okay and the work began after 3 days i got a call from the police telling me to come to the station to my greatest surprise, i saw my son coming out teling mom am free then i remember what dr samura told me that his spell work is powerful now am happy with my only son i have no husband he is my husband as well all thanks gose to dr samura incase you are in such pain contact him on +2348103508204 whatsapp or email

  5. Donna

    September 17, 2017 - 9:41 pm

    My boyfriend got sentenced to 14 months in prison for something that happened back in 2014 while he was in Morrisville Correctional in NC he had to go to the hospital they found out that his heart valve had collapsed and broke into his kidney he just recently had heart surgery he is only 25 my concern is that when he gets out and put back into a regular prison that they will not keep up with his blood thinner medicine that he has to take for the rest of his life monitor his blood and check his vitals more than once a day also I am worried for his safety if a fight was to happen and he just happens to get involved unintentionally that could be very bad for his heart or if someone punches him in the chest or anything could happen is there a way that he could get out before his sentence I would feel much better if he did please help

  6. Brenda macon

    March 14, 2017 - 1:51 pm

    Please tell me how do i get help for my granny son that in prison he very sick a is not being seeing bout he have beg gor help he so sick his mother have call they say they going to help but dont it hurt to not no what to do please tell me what or where to start to help him i feel like my time is running out to try n help him all i can do is pray but i feel i should try in help him he so really suffering please please help

  7. Thomas

    February 9, 2017 - 10:33 pm

    I see that I will have to go to the wardens desk to get help for my fiancée who is incarcerated in Georgia as they keep putting off her Dr visits an has not been on medicine for some time now an is not getting any treatment, if they still do not treat her it will be to the State Dept of Corrections an seek help there, Good idea an I will do! Thank You

  8. Kristie

    December 26, 2016 - 4:13 pm

    My husband just had a heart attack while incarcerated and he was transferred and admitted into a hospital. The prison will not give me any info. This was yesterday. Who can I contact for information on my husband? I’m so frustrated and scared.

  9. Shri

    November 26, 2016 - 11:06 am

    My husband is is placer county jail in Sacramento California. He was under medication olanzipine (schizophrenia/bipolar 10mg). He was very violent and after some time he stopped and refused to take medicines. He is now in jail for domestic violence on me. I want him to be checked for mental health and take appropriate medicines or continue with the medication. How do I do that? I am scared where he will go into extreme depression. Please help

  10. shay hill

    July 26, 2016 - 4:27 pm

    I believe we have so much crime is because so many people that are in prison are not the ones who committed the crime. Are criminal justice system needs to be revised. Prosecutors and Police should not be allow to submit untruths to win a conviction. Don’t they want the right person in Prison? It seems they just want to win and close a case. They should be held accountable when they submit lies. I do believe that people who commit crimes should go to jail but only if all of the truth and facts are presented. I do believe that people that sit on jury are not given all of the facts but when you do have to serve try to always make sure you have all of the facts and ask questions if you are not satisfied. I also believe that we need to elect more people in office that have compassion and want justice. We really need to make sure we are voting the right people in office to make a difference and demand change in our justice system. We should want to spend our tax dollars on education and not locking people up. It has gotten out of hand.

  11. marlene

    July 14, 2016 - 5:48 pm

    My son is also an inmaye that was a youth tried as aduld at age 15 sentenced tob17 years charged with gang enhancement with no prior active gang member file hes turning 24 this year and i havent been approved to visit.i havent seen my son since 2008 and i becuase i was incarcerated about 18 years ago that stays keeping me frm visiting my baby.T hey took hom off the street a thrugh his life you can only imagine what the prison will create this person i gave life to out to be.its so sad how they get to decide whats best for the yputh when all they do is make them worse when locking them up foe extended time with grown men that are professinonal son has had many tragedoes in his life priot to hes exposed to way worse then any other could imagine.his perseption and views his whole phycologcal being is nothing but memories iof tragedies.almost like a vientam vet.just saying…anfd i cant even get any concsieration to visit him but they say keep inmates closr with family keeps the!!how can they prove this when some are still being denied visitation.?anyone that knows of resouces for my situation pleade let me know im haveng trouble in finding thr right I nes.thanks

  12. gretel vance

    July 11, 2016 - 6:19 pm

    My brother is in High desert State Prison California, Susanville. As a child and as an adult he is the most giving person ever. He is still giving even in prison. He gave his heart and he lost. I have never seen a mean bone out of that child. I can’t get over what he has been accused of and convicted. I think the accusation went too far and many untruths were told. There may be some truths but I think the real truth got so twisted and convoluted. i trusted the legal system but I think they failed him. Deep in my heart, I don’t believe he did what he was accused of. Now, we have to pay the ultimate price on the outside. Prison Is EXPENSIVE.


    July 10, 2016 - 7:22 am


  14. ruth whiteway

    July 8, 2016 - 8:50 am

    so sad, the justice system.
    I have an x daughter in law in corrections in Vermont who is innocent of the crime they accused her of.
    there is no question they know it. too many things ignored in this case. I know she is not the only innocent person incarcerated but this case is beyond words.
    the real murderer of a druggie is loose and so irrational and totally ignored because he was an informant.

    she recently had a heart attack and was totally ignored. now after the fact, she cannot get to see a doctor.

    how could this happen? I am very elderly and so are her parents who love her and none of us will be alive to see her free.
    some justice that is.

    I am embarrassed by Vermont’s justice system.

    being put away is quite enough and to be denied human rights is really almost hard to fathom.

  15. tara

    July 4, 2016 - 11:27 am

    A prisoner are also father,brother, grandfather and uncles who also have family who also love them too, and out of respect we should be humble enough to respect they also have people who love them with out being so judgemental of their past crimes, cause are own hands are beyond clean enough to be a judge of a whole story.We need prisoner family rights, because prisoners are family members and have also people who love them despite their incarneration and we must not forget them and have respect for that, cause we are not clean enough to decide or interveene what type of health care they receive due to what put them behind bars.That is not the guards business or any ones business to judge some one because that some one is a family member with a son, daugther, brother, sister mother, father or grandpa, or grandkids who love them. So stop being sadistic.

  16. Kayla

    June 20, 2016 - 9:02 am

    I put in my application to send money to my kids father does anyone know how long it will stay pending ?I done it threw jpay an it’s been pending for a few days an he’s really needing his money an it says contact the inmate IV done let him know it’s there an he can’t even figure it out IV sent him money perviousely now it’s not letting me

  17. Angela Dixon

    June 13, 2016 - 4:50 am

    My fiance is in Lexington, Ok. He has a lung condition that will eventually kill him. Sarcodosys is pronunciation spelling. In his first phone call he said he was being sent outside to a Dr. but we haven’t heard from him again and it has been more than a week. Do I call and try to get a release due to HIPA or be patient? I’m totally lost in all this.

  18. Marra

    June 10, 2016 - 6:36 pm

    This system is horrific and as a mother of a inmate in Roger State prison, Georgia it’s taking so much to get to visit him….I’ve called warden office everyone there continue to say It’s pending…I turned in paperwork in Sept 2015 and still unable to visit him…..I’m dealing with health issues in & out hospital. I would luv to visit my sun when I’m in remission…..this is sad….. Anyone can assist please reply…..mother in dire need….

  19. Editor

    June 10, 2016 - 9:27 am

    Hi Sandra- Please contact our Financial Care at (954) 862-6900 x4000 for details on your blocked account. Have a great day!


    June 9, 2016 - 5:13 am

    Well my husband is in “the system ” at HOC in milwaukee county, on some crazy allegations that were put on him, no proof of nothing just statements from a mentally ill family member and her 13 year old son who too has mental health issues, and he has been on several meds before incarceration and it’s been three weeks he has been in n I his wife, call and try speaking g to any chain of command that will listen, and hear that he has meds ordered in the computer system, but has not yet received one single med, now while incarcerated he missed a scheduled surgery to remove a tumor from his forehead, these tumors he has struggled with all his life stemming from his feet now growing upward on his body, therefore developing one in his head!!!! Now as a wife I am overwhelmed with concern cuz HE IS NOT GETTING NONE OF THE HEALTH ISSUES ADDRESSED OR GETTING HIS MEDS, now I keep getting the run around people taking my name n number, but NOBODY CALLING ME BACK, BUT I DO HAVE A VISIT SATURDAY N WILL BE GOING TO SPEAK TO THE WARDEN, SINCE I SEEN ON HERE SOMEONE RECOMMENDED THAT, AND TY FOR THAT INPUT!!!!! THEY TOLD MY HUSBAND HE HAD TO SIGN A RELEASE OF INFORMATION FOR ME TO CALL N SPEAK TO THEM DUE TO HEPA LAWS, N HE DID SUCH N STILL NO SUCCESS!!!!! JUST A VERY CONCERNED N WORRIED WIFE I’M GONNA LOSE MY HUSBAND IN THE MILW.CNTY. HOC, ANYONE WITH INPUT WOOD GRATELY HELP!!!!

  21. Sandra Vera

    June 5, 2016 - 5:23 am

    My cousin Rafael lopez was transfered to the Jefferson Correction center in Florida facility recently. I have tried to connect with him but it says that the inmate was blocked, What does that mean? His parents don’t speak English and he has no one to help him. Please let me know how I can be able to communicate. He is being in jail for a long time and has lost all his hope. He needs assistance with therapy and medications for mental health.. please help me contact him.

  22. Sam

    June 12, 2015 - 3:58 pm

    I just want everyone to know that if you feel your loved one is not getting the care that they need you need to advocate for them by going up the chain in the prison system and that means to the Warden’s office and your State’s Department of Corrections office. Improper medical attention can be deadly. Do not hesitate to report your concern for your loved one if prison officials are not being responsive in their medical care then you need to report it by going to your State’s Corrections office.

  23. Gina

    June 11, 2015 - 2:10 am

    my husband is locked up. And reading these posts scare me. Me and ANGELO want him home. He takes meds but I know he was transferred I’m gonna go see him Saturday it’s so far away. But I’m gonna go. Just sent him money. Hope he gets his meds. Prison is no joke. He is a wonderful father and I’m glad there is a way to get to see him. I really hope he is on meds, I love him I’m going to come see u and surprise you BUGS.. do g

  24. Darrell Herzog

    June 10, 2015 - 1:34 pm

    Iam encouraged to know the heart has not left the building. Thank You! You are a GREAT PERSON. To many people walk by a life and cast them away or simply disreguard human life. You stand tall with a heart of compassion for your fellow man. Again I say THANK YOU and God Bless You!

  25. Connie Fuller

    June 10, 2015 - 9:14 am

    I would like to add to my last e-mail, that all the medical help for my son, finally is helping him. They do have a lot of inmates and sometimes things to get slowed down. The best thing to do is , stay on top of things and when the help is given , just say “thank you “, like I did. They have been very good to my son . GOD Bless THEM ALL !!

  26. Connie Fuller

    June 10, 2015 - 7:56 am

    My son is due to be released from Westville Correctional Facility , in Indiana . He’s has Ulcerative Colitis and I actually had to get a hold of Gov. Pence’s office and they gave me a lady’s name that helps with Westville medical problems. She helped get my son some attention he needed with his medical problem, because he was having to wait to long to see the doctor. Her name is , Sandra Kibby- Brown. The number is 1-317-232-4567. This is for medical issues of inmates in Indiana. Hope this helps anyone who has inmates that need immediate attention with medical problems .

  27. Cindy Davis

    May 22, 2015 - 8:41 pm

    My son is incarcerated in Chester outside of Philadelphia. He was injured on March 14th – after 2 months they finally sent him for an MRI – but he has yet to get the results. I have contacted my State Rep. and the Gov. constituent service. I have been unsuccessful to help. He finally lost his cool and yelled at a guard. He is in the hole for 90 days. If this is ever resolved – I most definitely plan on hiring an attorney. As a mother, I am beyond sad and tears. My son is 400 miles from me. Why they ever sent him to the other side of the state is sheer studidity.
    I am not in good health – so I have only been able to visit him once. Why does it seen that the prison system is punishing his family – when we committed no crime.
    Please pray that they do something for his injury. Thanks, A sad mother

  28. Robin

    May 19, 2015 - 7:34 pm

    My Daughter is a inmate in Texas and has been diagnosed with cervical cancer about 6 months ago and they are still waiting to do the surgery. I do not live in Texas and can’t be close and wouldn’t have enough notice for the surgery any way cause they don’t give but maybe one to two days notice that they are going to transport her to the hospital. I worry about her and sense I have to send the money for her extras including the 100.00 that is charged for the medical visit even thou it does cover her for a calendar year you’d think I’d beable to at least get some professional out put on what is happening to her. She is my only daughter and yes she did the crime and is doing the time for it but I am her Mom and worry.

  29. Marti Jensen

    May 19, 2015 - 5:16 pm

    Terri Rodriquez, the promblem is he is in Westville. Worse possible place. Tell him to contact Obudsman! They have to help him. If that doesn’t work call the warden, daily.

    My son is in CIF and is amost blind in 1 eye. They won’t fix his eye. They say if he goes blind in both they will fix one. This is causing his depth perception to be off so if attached he can’t defend himself. It is a real worry. His eye is also starting to hurt. Very bad cataract. I will make payment on the surgery if someone would just do it. Out side of that he gets the care he needs. They are very good usually, except at Westville.

  30. john f.

    May 15, 2015 - 7:43 pm

    here it is most prisons are private owned the less money they have to spend the mo money goes into profit,its all about the money.

  31. Cynthia

    May 11, 2015 - 9:58 am

    My son is in prison in Teague, TX and he is having headaches and seeing spots. Diabetes runs in our family with high blood pressure. Do the prison give yearly check-up? The prisoners need to be taken care of. They are doing their time for their crime. It is bed enough that they can’t eat fruits and some vegatables.

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