JPay Blog

What Does Video Visitation Mean to You?


Tell us in 350 words for a chance to win prizes!

JPay wants to know what Video Visitation means to you!  Whether you’ve had a video chat with your incarcerated loved one, or if you only wish it was offered at your loved one’s facility, we want to hear from you!

This contest is open for submissions between now and Friday, May 17th, 2013.  Winners will be announced the following week here on this blog.

Just fill out the form here, and in the final box describe what Video Visitation means to you in 350 words or less.  The three best submissions will be eligible to win the following:

1st Prize: A $25 Gift Card

2nd Prize: One free Video Visit (or, if Video Visitation is not available, a $10 Gift Card)

3rd Prize: Five free JPay stamps (or, if JPay Email is not available, a $5 Gift Card)

The top three submissions will also be published on the JPay blog and posted on the JPay Facebook fan page.  Winning essays will be selected by JPay based on the following criteria:

  • Creativity and artistic excellence
  • Adherence to theme (what does Video Visitation mean to you?)
  • Technical merit (readability)

Please review the terms and conditions of this contest below.  We look forward to reading your submissions!

Good luck!

Official Contest Form


1. Description of the Contest:  The “What Does Video Visitation Mean to You” Essay Contest (the “Contest”) is brought to you by JPay Inc. (“JPay”) and gives entrants (“Entrants”) the opportunity to submit written work of their own creation (“Submission”). Three (3) prizes will be awarded to three (3) Entrants whose submissions JPay judges as superior.  JPay will select the three (3) Entrants who will receive prizes.

2.  Eligibility:  No purchase is necessary to enter.  Entrants must be 18 years old to enter and must be United States residents.  Contest is void where prohibited by law.  Employees of JPay and their immediate families are not eligible.

3. How to Enter:  This Contest begins at 4:00 p.m. EST on Thursday, April 25, 2013, and ends on 4:00 p.m. EST, Friday, May 17, 2013.  Winners will be announced on the JPay Blog and JPay’s Facebook Fanpage during the week of May 20th, 2013.  To enter a Submission, go to the JPay Blog and complete the submission form.  The Submission must be your own original work, created solely by you.  In the event the Submission is not created solely by you, you represent and warrant that you are authorized by the holder of the copyright in the Submission to enter this Contest and make the representations and grant the rights described herein on behalf of the copyright owner.  The Submission must not infringe the copyright, trademark, privacy, publicity, or other personal or proprietary rights of any person or entity.

4.  The Submission must not contain or reference any names, products or services of any company or entity or any third party trademarks, logos, trade dress or promotion of any brand, product or service.

5.  Submissions that are lewd, obscene, sexually explicit, pornographic, disparaging, defamatory, libelous or Submissions that otherwise contain inappropriate content or objectionable material in any way may not be submitted and may be removed at any time in JPay’s sole and unfettered discretion.

The decisions of JPay on this and all matters pertaining to this Contest shall be final and binding.

6.  Entrants agree to indemnify and hold JPay harmless from and against any suits, claims, losses, damages and expenses, including reasonable attorneys’ fees that may arise from or in connection with any Entrant’s Submission and the use and/or display of an Entrant’s Submission.

7.  Prizes and Value:  The three (3) Submissions judged superior according to contest criteria are eligible to win one of three prizes: a $25.00 Gift Card; one (1) free Video Visit through JPay’s Video Visitation system OR a $10.00 Gift Card; and five (5) free JPay Stamps OR a $5.00 Gift Card.  Gift Card Prizes will be delivered by prepaid package service to the home address of the winner within the United States. JPay prizes (Video Visitation credits and Stamps) will be credited to the winner’s JPay account. Each winner must verify his/her address by faxing a copy of his/her driver’s license to JPay.  The Prize must be claimed within 30 days of notification from JPay.  Any unclaimed Prizes will be forfeited.  Submitting an Entry shall be deemed permission for JPay to contact you with Contest results and other promotional material.  Prizes are non-transferable.

8.  Entry Errors:  JPay shall not be responsible for Submissions that are lost or not received for any reason, including but not limited to technical malfunctions, misplacement, negligence, and/or natural or man-made disasters.

9.  Publicity Release:  By posting a Submission, an Entrant represents that he/she has complied with all Contest rules.  In addition, by posting a Submission, the winner authorizes the use of the winner’s name, photograph, or other likeness, biographical information, statements about the contest or JPay, and the contest Submission without compensation for purposes of advertising, promotion and merchandising and grants all rights in the Submission to JPay.  The winner must execute a document confirming the above upon request.

10.  Hold Harmless:  By participating, you agree to hold harmless JPay Inc., its agents, officers, and employees from any liability resulting from your involvement in this contest and, where applicable, the subsequent use of your Submission.

11.  Odds of winning are undeterminable.

12.  This contest is in no way sponsored, endorsed or administered by, or associated with, Facebook.



  1. JPayModerator


    December 27, 2017 - 3:26 pm

    Hi Glen – Our customer service representatives would be delighted to provide you with assistance with our video visit service. Please email or call customer service at 800-574-5729 and a customer service representative will be able to assist you. Thanks!

  2. glen johnson

    December 24, 2017 - 2:09 pm

    i especially enjoyed this app till today, i had a visit i had payed for to visit my brother today which is his birthday . but for some reason im out the money and visit

  3. Shanna naomi brown

    March 28, 2017 - 2:50 pm

    I have not seen my son in 8 months neither has his fiancé she was pregnant and all we wanted was for our child to hear his or her daddy’s voice but it. Didn’t work that way I had a horriable miscarriage and it feels like we are growing apart we would be so grateful to win a video visitation with his mother as well it would be the best thing for us. Please we really need this to help our relationship to be able to see eachothers faces please help us save our love that we so much have for our child that remains in heaven with. God and his angels please give us the chance to see eachothers faces

  4. Nick

    January 6, 2017 - 2:19 am

    I love it! Excellent article. Unfortunately, I found this article too late – I already found the answer to another service. Filling out forms is super easy with PDFfiller. Try it on your own here CA FL-311 and you’ll make sure how it’s simple.

  5. Editor

    January 9, 2017 - 11:38 am

    Hi John – Please visit to see the JPay services and rates available at your loved one’s facility. Each video visitation session is 30 minutes long and you would need a computer/laptop as well as a working webcam & microphone for your scheduled visit.

  6. John Bryant

    January 1, 2017 - 11:18 am

    I recently started talking to an inmate out of curiosity and some interesting thinking the site where I filled out was just looking for sympathy or just to see people’s reaction. So, I’ve been talking a little with the inmate seems like a person who massaging 1time mistake.. or it was right for himself at the time. The inmate tells me how sadden by the actions that place the inmate in the correctioal facility.

    It hard form me to feel to much for a person when I came visually see that person. So, I thought about a visitation by video. But both cost and comfort in knowing people watch both the emails and assuming the video visitation. But curious about what the cost and length of time that the cost would cover and of course what system is needed.

    To me this is not just for me but for the inmate.

    I live in Saint Louis, MO and the inmate is in KY. So, curious on the cost.

  7. valeen

    December 1, 2014 - 11:44 am

    It would mean the world to me if my son could be able to talk to his father face to face. He’s been sentenced to 20 years and our son hasn’t seen him sence he was 11 months old. He is now almost four. Letters and pictures are all he has from his dad. He is always asking for him to come see him and doesn’t understand why he can’t. For him to back able to see him face to face and be able to explain it would mean so much to all three of us and maybe our son will understand why daddy isn’t here to play right now an to HEAR him tell our son I LOVE YOU would be the best gift from him yet.

  8. Editor

    December 31, 2014 - 2:09 pm

    Hi Allana,

    Currently, video visitation is not available in Pennsylvania. We apologize for the inconvenience, but we are constantly working to bring our products and services to every state. Your feedback is greatly appreciated and we will make sure to keep you posted about any updates for the state of Pennsylvania. Please let us know if you have any other questions. Have a great day!

  9. allana macool

    November 30, 2014 - 1:16 pm

    i have a question, does sci pittsburgh have video vists? so far i havent been able to get an answer. if not when will then allow them,my husband and childrens father is incarcerrated and we do not have a car and the van services do not go but eve
    ry 3 months and they always cancel, my kids havent seen their father in over 2 years any help would be greatly appreciated thank you.

  10. joyce e garner

    November 30, 2014 - 12:20 pm

    Our son is so far away from us, as we are in our 70s and driving our old car may not make it. Living on a fix income we can’t afford to travel. Use to talking to our son everyday and it would be a joy to see him on video, that would make our lives enriched with seeing him.

  11. Erica Taylor

    November 28, 2014 - 6:55 pm

    My daughter has not seen her father sense she was born and I don’t have money for when he can call her all they do is write letters and she wants too talk too him and tell him that she loves him I know you can do it in a letter but hearing their voice or seeing them makes it better

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