JPay Blog

‘Tis the Season to Stay Connected – 10% off of stamp purchases from December 5th – 12th

Staying connected is even more important during the holidays, so JPay is now offering 10% off of all stamp purchases!

Between December 5th – 12th, 2017, any stamp purchase will be 10% off – the promotional pricing is currently reflected on JPay.com and the JPay mobile app.  You can also call our toll-free number to speak with a Customer Service Representative, 1-800-574-5729.

Happy Sending!

 

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164 Comments

  1. JAZZY

    December 6, 2018 - 1:02 pm

    ***** THIS IS WHAT IT SAYS AND THE PRICES ARE NOT REFLECTING THESE PRICES WITH A 10% DISCOUNT..

    Staying connected is even more important during the holidays, so JPay is now offering 10% off of all stamp purchases!
    Between December 5th – 12th, 2017, any stamp purchase will be 10% off – the promotional pricing is currently reflected on JPay.com and the JPay mobile app. You can also call our toll-free number to speak with a Customer Service Representative, 1-800-574-5729.
    Happy Sending!

  2. JPayJT

    December 6, 2018 - 9:29 am

    Hi Kimberly – We service many states – what state are you referring too? Thanks!

  3. kimberly cross

    December 6, 2018 - 3:20 am

    Is there a JPay tablets in Pleasant Valley

  4. JPayJT

    December 4, 2018 - 6:07 pm

    Hi KeiAmber – the JPay tablets are not available in Indiana. Thanks!

  5. JPayJT

    December 4, 2018 - 5:54 pm

    Hi Ruby – What state is your loved one located in? Thanks!

  6. Ruby

    December 3, 2018 - 12:56 pm

    The 10% off of stamps is not showing in the JPay app..

  7. KeiAmber

    November 30, 2018 - 9:44 pm

    Hey! Is the jpay tablets available in Indiana?

  8. JPayJT

    November 26, 2018 - 9:18 am

    Hi Vickie – JPay tablets are not available in North Carolina DOC facilities. Thanks!

  9. Vickie Hughes

    November 26, 2018 - 12:19 am

    Are the tablets available in NC prisons if not do you no when

  10. JPayJT

    November 12, 2018 - 1:33 pm

    Hi Karen- The tablet was listed at the 25% off discounted price. Thanks!

  11. Karen Hite

    November 9, 2018 - 6:24 pm

    I can’t find anyplace that tells me the cost of the JP tablet without the discount.

  12. JPayJT

    October 29, 2018 - 2:34 pm

    Indiana is transferring to a new vendor, that is correct.

  13. Bruce Malinski

    October 28, 2018 - 2:01 am

    My brother who is incarcerated at IDOC Michigan City has indicated that Jpay will be terminated on December 10th and replaced by GTL. Could you please confirm if this is true?

  14. JPayJT

    October 24, 2018 - 8:43 am

    Hi Vanessa – What state is your loved one located in?

  15. Vanessa

    October 23, 2018 - 9:01 pm

    Is video visitation available in garza west unit?

  16. JPayJT

    October 17, 2018 - 2:17 pm

    Hi Paula – We are rolling out tablets now so it should be soon! Thanks!

  17. paula

    October 12, 2018 - 10:54 am

    when will the Missouri Department of Corrections or when will Boonville correctional center in Boonville MO 65233 get their tablets

  18. JPayJT

    October 2, 2018 - 4:45 pm

    Hi Sheila – Video Visitation is not available in Michigan at this time. Thanks!

  19. Sheila

    September 27, 2018 - 11:40 am

    IS video vitiation available in Parnell Correctional Facility in Jackson MI? If not do you know when it will or if it will?

  20. JPayJT

    September 25, 2018 - 3:26 pm

    Hi Sharon – Only your grandson can purchase the tablet from the kiosk, you cannot. However you can fund his media account to help. Thanks!

  21. Sharon Luther

    September 20, 2018 - 9:46 pm

    My Grandson, told me that you have a pink tablet for breast cancer awareness that cost $80.00 and is for Oct. only and has to be purchased by the relative as he does not have access to purchase it, he is @t Idaho corrections, I cannot find the info or how to purchase this, please advise.

  22. JPayJT

    September 18, 2018 - 4:25 pm

    Hi Denicea – we will alert all customers when new products and services are available, including tablets. Thanks!

  23. JPayJT

    September 18, 2018 - 4:23 pm

    Hi Dianne – Video Visitation is not currently available. Thanks!

  24. Dianne Gaither

    September 18, 2018 - 2:59 am

    Does the Chillicothe Correctional Center in Missouri offer video visitation?

  25. Denicea

    September 14, 2018 - 7:36 pm

    When will the tablets be available at Graet Meadow Correctional Facility?

  26. JPayJT

    September 4, 2018 - 1:29 pm

    Hi Christina – The tablets are available in certain CA facilities. Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can give you more information. Thanks!

  27. christina

    August 31, 2018 - 9:07 pm

    Are the jpay tablets available in California?

  28. JPayJT

    August 27, 2018 - 1:40 pm

    Hi Juanita – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help you purchase a tablet for your loved one. Thanks!

  29. Grace alcorn

    August 26, 2018 - 5:34 pm

    I love this website. I get to talk to my dad it’s a great website don’t really know how to use it and send a email

  30. Juanita Willis

    August 23, 2018 - 4:37 pm

    I cannot locate where to purchase a J5 tablet when I log -in. How much is it and Does the inmate have access to it at all times?

  31. Nicole hankins

    July 22, 2018 - 11:01 am

    Can Fulton diagnostic diagnostic an reseptition in Fulton mo get e card air video than

  32. JPayJT

    June 25, 2018 - 9:46 am

    Hi Robert – Please email your information to pressinquiries@JPay.com and we’ll escalate this. Reference your blog post in the email. Thanks!

  33. robert stephens

    June 24, 2018 - 3:22 pm

    I been trying to get jpay to send me a link to reset my password but no luck the thing were you click send link does not work and I called customer service about 3 times and they tell me they are working on it ??? I need to reset my password for my account please help

  34. JPayJT

    May 21, 2018 - 1:19 pm

    Hi Stephen – You can purchase stamps through your JPay account on http://www.JPay.com. Thanks!

  35. JPayJT

    May 21, 2018 - 1:17 pm

    Hi Dian – Delivery usually takes around two weeks, depending on shipping and the facility. Thanks!

  36. Dian Gibbons

    May 19, 2018 - 10:08 am

    I’m buying a jpay5 tabet for Ohio inmate. How soon will he get it

  37. stephen Wilcox

    May 18, 2018 - 9:28 am

    want to buy stamps

  38. JPayJT

    May 16, 2018 - 2:02 pm

    Hi Sheree – Once we have a confirmed tablet deployment date, we will inform all customers of availability.

  39. Sheree

    May 15, 2018 - 7:36 pm

    When will the tablets be available I Lawtey c. In Florida

  40. JPayJT

    May 13, 2018 - 8:14 am

    Hi Tyshay – Please email Support@JPay.com and a Customer Service Representative can look into this issue and help you. Thanks!

  41. Tyshay Walker

    May 11, 2018 - 5:40 pm

    I’m having issues for the last 6months, my husband and I email a large amount of times. we’ve been not receiving each others emails and this is an on going issue that’s not getting resolved I’ve called jpay numerous of times what other steps can I take?

  42. JPayJT

    May 11, 2018 - 9:27 am

    Hi Shauntel – That site is not yet live, which is why the kiosk is not working just yet. Thanks!

  43. JPayJT

    May 11, 2018 - 8:27 am

    Hi Shauntel – We will look into the kiosk issue. And when a tablet deployment date has been finalized for Florida, we’ll alert all customers. Thanks!

  44. JPayJT

    May 11, 2018 - 8:25 am

    Hi Lorraine – Certain facilities have JP5 tablets in CDCR. Please email Support@JPay.com for more information. Thanks!

  45. Lorraine

    May 11, 2018 - 5:54 am

    Sorry i just. Went over my questions to you and it seem #3. Was not finished .I wanted to know if there were any plans to let inmates in cdcr have tablets ? If yes. Do you have a date ? Thank you Lorraine

  46. Lorraine

    May 11, 2018 - 5:44 am

    I have to questions .
    1.How will i know if an inmate has received the money i sent him thorough your app Jpay?
    2. Can i send emails through Jpay.
    To my husband in CDCR ?.
    Sorry one more .
    3. Is there any plans to let inmates
    In CDCR .?
    And yes i did send an email to Jpay
    Help/ Support over a week ago
    .With no response Thank you Lorraine

  47. Shauntel Jones

    May 9, 2018 - 5:34 pm

    Hello @Jpay
    Do you know when the kiosk in FLdoc at Taylor prison work camp with be working? When I call the prison to get updates they said the the kiosk screen say off line no net work service avaible? Also when will the tables be issued to the inmates?
    Thanks

  48. JPayJT

    May 9, 2018 - 9:23 am

    Hi Carleen – There are no plans for JP5 tablets to be deployed in Indiana at this time. Thanks!

  49. JPayJT

    May 9, 2018 - 9:19 am

    Hi Lorri – Whenever tablets are made available, we will make sure all customers are made aware. Thanks!

  50. JPayJT

    May 9, 2018 - 9:05 am

    Hi Cece – At this time photo attachments are not available in Missouri. Thanks!

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