JPay Blog

The JP5s tablet is available in Minnesota!

For those of you with a loved one in the state of Minnesota, JP5 tablets are now available. Log in online at www.jpay.com to add funds to your loved one’s Media Account or purchase the tablet on your loved one’s behalf.

Important: If your loved one is currently at the St. Cloud Correctional Facility, orders for JP5 tablets can only be processed 90 days after admission. For specific questions you can always contact our customer service at 800-574-5729.

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91 Comments

  1. Editor

    February 20, 2017 - 11:12 am

    Hi Felicia – No.

  2. Felicia Plumley

    February 16, 2017 - 12:33 am

    Is it possible for my incarcerated loved one to give me his pay password and user name so I can access his account?

  3. Editor

    December 20, 2016 - 11:16 am

    Hi Franziska – We are working to finalize details with the Michigan DOC. As soon as we have an update, we will make sure to let everyone know.

  4. Editor

    December 20, 2016 - 10:44 am

    Hi Lavell- The JP5 tablet is not available in Arizona.

  5. LAVELL

    December 17, 2016 - 8:48 am

    I CAN NOT FIND PERRYVILLE FOR FEMALE INMATES IN ARIZONA FOR THIS DEVICE

  6. Editor

    December 6, 2016 - 2:06 pm

    Hi Rebecca- The JP5 tablet is not available in the state of Florida.

  7. Rebecca Reese

    December 6, 2016 - 12:31 pm

    Jpay, I want to know if the JP5 Mini or the JP5s is available in the Walkulla county area Florida state prison. I would like to buy one for my nephew, and how much does one cost?

  8. Franziska

    November 30, 2016 - 12:13 pm

    Hi
    My pen pal told me that they can get Jp5 in Michigan as of December 1. I could not find any info on your page. What will be available and how much will they be? It would be the perfect Christmas gift.
    Thanks for letting me know.

  9. Editor

    October 14, 2016 - 10:32 am

    Hi Lauren- The JP5 tablet is currently available at the Riverbend Correctional Facility. Georgia facilities are unique, as the JP5s is the only device available and the tablets are given to inmates when they arrive. However, if your loved one is serving less than six months, they will not receive a tablet from the state, but they can purchase one.

  10. Lauren

    October 13, 2016 - 11:26 am

    Will the JPay Tablets be available at the Riverbend Correctional Facility in Milledgeville, GA???

  11. Editor

    October 10, 2016 - 9:16 am

    Hi Marcy- The JP5 tablet is not available in Indiana.

  12. marcy

    October 8, 2016 - 5:12 pm

    Is the jp5 available in indiana state prison?

  13. Editor

    October 7, 2016 - 10:53 am

    Hi Jeannette- Taft Correctional Institution is the only facility in California that offers the JP5 tablet.

  14. Jeannette

    October 7, 2016 - 9:45 am

    Hello,
    Is the JP5 or JP5s available in California? If so, where can I find it?
    Thank you.

  15. Editor

    October 4, 2016 - 9:44 am

    Hi Stan- The JP5 tablet is available in the state of Ohio. Please contact our customer service at 800-574-5729 for assistance. Have a great day!

  16. Editor

    October 4, 2016 - 9:38 am

    Hi Pamela- The JP5 tablet is not available in the state of Kentucky.

  17. Editor

    October 3, 2016 - 10:04 am

    Hi Cierra- Your loved one can keep their tablet once he/she is released. At this time we do not have any information regarding the availability of the JP5 tablet in the state of Texas.

  18. Editor

    October 3, 2016 - 10:03 am

    Hi Lisa- The JP5 tablet is not available in the state of Kentucky. At this time we do not have any information regarding the availability of the JP5 tablet in the state of Kentucky.

  19. Pamela A Bishop

    October 1, 2016 - 6:11 pm

    Is the Jp5 available in KY

  20. stan kovar

    September 30, 2016 - 1:54 am

    hi I am Stanley kovar and trying to see if jp5 is in ohio because when I sign in I don’t see were I can buy it for my step son joseph f Lucas A631763

  21. Editor

    September 26, 2016 - 9:52 am

    Hi Peggy – The JP5 tablets is not available in the state of North Carolina.

  22. Editor

    September 26, 2016 - 9:44 am

    Hi Elizabeth – Currently, the JP5mini is available – or will be made available shortly – in most, Idaho, Louisiana, Milwaukee House of Corrections, Minnesota, New Jersey, North Dakota, Ohio, Vermont, Virginia, and Washington state correctional facilities. Georgia facilities have the JP5s, and Ohio facilities offer the choice between the JP5mini and the JP5s. Not every facility offers the JP5 tablets, and not every facility offers both models. The best way to determine if your loved one’s facility offers JP5 tablets is to log into your JPay account on JPay.com and see which options are available for you to purchase on your loved ones’ behalf. You can also call JPay customer service at 800-574-5729 or email support@jpay.com.

  23. Lisa

    September 25, 2016 - 11:46 am

    Hi, Is the JP5 tablet available in Ky. ? If not would you know when?

  24. Elizabeth M Taylor

    September 25, 2016 - 8:50 am

    What States is the Jp5 available in?

  25. Peggy

    September 24, 2016 - 6:00 am

    Hello are the jp5 tablets available in North Carolina

  26. Editor

    September 22, 2016 - 9:59 am

    Hi Jessica- The JP5 tablet is not available in the state of Indiana.

  27. Jessica

    September 22, 2016 - 4:44 am

    Hi, is the tablet available for purchase at the Wabash Correctional Facility in Carlisle, Indiana.

  28. Cierra

    September 20, 2016 - 11:38 pm

    When will it be available in Texas and do they keep it when it’s time to be released

  29. Editor

    September 19, 2016 - 3:31 pm

    Hi Sandra- Your loved one should be issued a JP5 tablet from his/her facility. Please contact our customer service at 800-574-5729 if you have any questions. Have a great day!

  30. Sandra D. Mosley

    September 17, 2016 - 11:39 pm

    How can I purchase a Tablet for a Smurh State in Georgia inmate?

  31. Cara Greenleaf

    September 16, 2016 - 4:43 am

    This is a great thing to let Inmates have. I am just concerned because Florida is a tough State…they don’t even allow prisoners to have Air conditioning nor do they give them free stamps and envelopes like other prisons. My son is at the Calhoun work camp in Florida. In my opinion, allowing Inmates to have these Jp5 tablets, would certainly keep them busy and quiter, which in turn would keep the staff happier…why would they not want to bring them on board? What kind of persistance do you play on your part? Do you keep trying to convince the States who turn you down? I really hope you convince the State of Florida and every State for that matter. My son has a 10 year sentence this would help him pass time. Thank you for your effort. We appreciate all you do to help inmates and us families cope.

  32. Editor

    September 13, 2016 - 1:42 pm

    Hi Gina – Thank you for your support. Currently, the JP5 tablet is not available in the state of Colorado. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  33. Editor

    September 13, 2016 - 1:40 pm

    Hi Frances – At this time we do not have any information regarding the availability of JP5 tablets in the state of Texas. You can always a write letter to the Texas Department of Corrections to encourage the state to adopt new products and services. Please let us know if you have any other questions. Have a great day!

  34. Gina Errington

    September 12, 2016 - 11:19 pm

    Trying to find out which facilities in Colorado might have the Tablet coming and available when? Thanks for helping keeping loved ones in touch!

  35. Editor

    September 12, 2016 - 3:04 pm

    Hi Janet – Price varies by state and the options available for purchase. In those correctional facilities that begin offering JP5 tablets, JPay will no longer sell the JP4, only the JP5s and JP5mini. Existing JP4 devices should continue to work as usual and you can still purchase accessories. Please let us know if you have any other questions. Have a great day!

  36. Editor

    September 12, 2016 - 2:18 pm

    Hi Greg- Not any time soon. Please let us know if you have any other questions. Have a great day!

  37. Editor

    September 12, 2016 - 1:06 pm

    Hi Vanessa – The JP5 tablet is available in Washington State. The following link http://bit.ly/1Srbpnm will provide more information. Please contact our customer service at 800-574-5729 if you have specific questions. Have a great day!

  38. frances

    September 12, 2016 - 11:41 am

    when will Texas be able to get tablets is there a waiting list is there some one we can petition to approve them

  39. Vanessa

    September 11, 2016 - 11:53 pm

    I am trying to figure out if I arable toget this for a inmate at standford creek in WA state

  40. Janet Pearson

    September 10, 2016 - 9:54 pm

    Can you give a price for the JP 5. And any idea when it will be available in Texas. Are we still able to purchase JP 4 and the price on it also are we able to purchase parts for JP 4. (Battery charger)

  41. Greg

    September 9, 2016 - 6:34 am

    Will the JP5 tablet be available in Pennsylvania?

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