JPay Blog

Thanksgiving Day – Send a VideoGram for Only 1 Stamp

In the spirit of giving, you can send your loved ones a VideoGram for just one stamp from 9am – 9pm EST on Thanksgiving Day! Show you care by sending a 30-second video from the JPay mobile app for the discounted amount of just one stamp per VideoGram!

We hope this promotion makes it easier to stay connected with your loved ones!

The one stamp VideoGram promotion for November 23rd, 2017 is only applicable for the below locations: California Institution for Women, California Substance Abuse Treatment Facility, High Desert State Prison in California (C-Yard only), Kern Valley State Prison in California (C-Yard only), Central California Women’s Facility, Georgia DOC, Idaho DOC, Indiana DOC, Kentucky DOC, North Dakota DOC, Dakota Women’s Correctional and Rehabilitation Center in North Dakota, Ohio DOC,  Vermont DOC, Washington DOC, Milwaukee House of Corrections in Wisconsin. 

Get the JPay mobile app for iPhone and Android to send a VideoGram today!



  1. JPayJT

    June 10, 2019 - 2:43 pm

    Hello Carrie – At this time, there are no plans to a new JPay player. If/when we launch new services, we will inform all customers. Thanks!

  2. JPayJT

    May 7, 2019 - 4:16 pm

    Hi Vonda – The promotion is to send the video with one (1) stamp instead of three (3) for the holiday. Thanks!

  3. JPayJT

    January 9, 2019 - 10:09 am

    Hi Erika – Pedimos disculpas por las molestias. Por favor, tenga en cuenta que los VideoGrams solo se pueden crear, enviar y recibir a través de la opción VideoGram en la aplicación móvil de JPay. Esto solo está disponible en un teléfono celular. Gracias!

  4. Erika

    January 8, 2019 - 10:29 pm

    Por qué no puedo enviar vídeogram llevo días intentando y pasa horas cargando y no envía el vídeogram

  5. JPayJT

    November 26, 2018 - 9:47 am

    Hi Zena – All the participating locations were listed in the blog and Florida is one of them! Thanks so much!

  6. JPayJT

    November 26, 2018 - 9:41 am

    Hello – You most likely were trying to send a VideoGram during the highest-volume time. We hope you were able to send at least one VideoGram throughout the day. Thanks!

  7. Edithel Puffenburger

    November 22, 2018 - 7:39 pm

    your mom and i for a video on Thanks giving Day at 7:30 we were so busy cooking then fell asleep so
    hope you got the video we even sent a picture with Turkey hats Love You know its hard but keep your
    Prayers up We Love You mema & mom


    November 22, 2018 - 7:03 pm


  9. Temppest

    November 22, 2018 - 5:32 pm

    Hi, I’m trying to send a videogram to my loved ones at the Franklin Correctional Institute in Florida, but I keep getting a failure when trying to send a video clip from my mobile device like I normally do. It lags when sending then gives me a message “Your video clip was not sent. Do you want to try again now?”Is it due to the heavy traffic online because of the holiday?

  10. GLORIA Maria DAY

    November 22, 2018 - 12:28 pm

    Hey David
    We love you

  11. Zena Atkins

    November 22, 2018 - 11:31 am

    Will Florida prison have a video gram for today thanksgiving

  12. JPayJT

    November 21, 2018 - 2:09 pm

    Hi Carmalita – Yes, he can view the VideoGram on the kiosk! Thanks!

  13. Carmalita Wallace

    November 21, 2018 - 1:56 pm

    Hi. My brother is incarcerated at Lorain Correctional Institute in Ohio but doesn’t have a tablet. Can I still send a video gram? Can he just use the Kiosk or how does that goes? Thank you!

  14. JPayJT

    November 21, 2018 - 11:24 am

    Hi Alysha – We do not have information regarding tablets that offer those features for Ohio. As always, if/when we release new products and services, we’ll inform all customers. Thanks!

  15. Alysha

    November 21, 2018 - 10:54 am

    Jpay Jt I am talking about the tablets that are already being rolled out in some Ohio prisons where you can request calls and send messages and do more edicational work? When are they going to be available at Warren Correctional? I was told to ask you

  16. JPayJT

    November 21, 2018 - 10:42 am

    Hi Alysha – JP5 tablets are currently available in Ohio. We are not launching or offering new tablets at this time. Thanks!

  17. Alysha

    November 20, 2018 - 2:13 pm

    Hi Jpay Jt
    Can you tell me when the Warren Correctional Facility in Ohio is getting the new tablets? Please! Also how much do they cost or are they free?

  18. JPayJT

    November 6, 2018 - 1:25 pm

    Hi Cynthia – If you have the option to purchase a JPay player for your loved one, that option – along with the price, will be noted in your JPay account when you login and attempt to purchase the tablet. Thanks!

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