JPay Blog

Thanksgiving Day – Send a VideoGram for Only 1 Stamp

In the spirit of giving, you can send your loved ones a VideoGram for just one stamp from 9am – 9pm EST on Thanksgiving Day! Show you care by sending a 30-second video from the JPay mobile app for the discounted amount of just one stamp per VideoGram!

We hope this promotion makes it easier to stay connected with your loved ones!

The one stamp VideoGram promotion for November 23rd, 2017 is only applicable for the below locations: California Institution for Women, California Substance Abuse Treatment Facility, High Desert State Prison in California (C-Yard only), Kern Valley State Prison in California (C-Yard only), Central California Women’s Facility, Georgia DOC, Idaho DOC, Indiana DOC, Kentucky DOC, North Dakota DOC, Dakota Women’s Correctional and Rehabilitation Center in North Dakota, Ohio DOC,  Vermont DOC, Washington DOC, Milwaukee House of Corrections in Wisconsin. 

Get the JPay mobile app for iPhone and Android to send a VideoGram today!



  1. JPayJT

    August 15, 2018 - 11:16 am

    Hi Sandra – Incarcerated love ones cannot access the internet. If you’d like to communicate with your loved ones, please do so through your account. Thanks!

  2. Sandra Valdespino

    August 14, 2018 - 4:29 pm

    Hello Shawn got your letter today so Im going to try this Kiosk again. I hope you get it this time .Ive been at Brendas the last 4 days watching her fur babies while she went to visit Rachel. Johnnys phone is turned off not sure whats going on with him I will try and send you the money for the shoes. Love and miss you Mom

  3. JPayJT

    July 10, 2018 - 11:01 am

    Hi Jodi – JPay tablets are available in West Tennessee State Prison. You can find out more about all services offered on Thanks!

  4. Jodi Congdon

    July 3, 2018 - 5:09 pm

    Hi, My brother is in TN. prison. What at are these tablets I keep hear / reading about? Is it something that he can use to keep in better communication than writing letters? He loves writing letters, I don’t!! What are video gram? I am a newbee at this. He has been in prison for a long time and I just found him and I am trying to reconnect with my younger brother. Any help is welcome?

  5. JPayJT

    May 15, 2018 - 10:40 am

    Hi Glenda – You should receive a VideoGram within 24 hours. Thanks!

  6. Glenda Garner

    May 14, 2018 - 7:20 pm

    How long does it take to receive a videogram at Santa Rosa CI w/c

  7. JPayJT

    April 27, 2018 - 11:11 am

    Hi Tania – JPay does not offer commissary services, however as you mentioned, you can send money so your loved ones can buy what they need. Thanks!

  8. Tania

    April 27, 2018 - 7:32 am

    How can I purchase things for an inmate like head phones shampoos soaps etc.. Instead of sending money id like to buy things for my brother in there

  9. JPayJT

    April 23, 2018 - 9:18 am

    Hi Leatice – We always alert customers when new products and services are available. At this time we do not have any new announcements for Texas. Thanks!

  10. Leatice Porcher-Watson

    April 22, 2018 - 2:57 pm

    When will Texas be able to send videos and attachments

  11. Alejandra

    April 16, 2018 - 8:12 pm

    Hola buenas tardes quisiera enviar dinero a mi hermano está en la correctional de macomb y no sé cómo hacerlo me pide un número de BOP y no sé cuál es si pudieran apoyarme con esto de los agradecería mucho muchísimas gracias.

  12. JPayJT

    April 17, 2018 - 8:49 am

    Hi Jean – Once we have an official tablet deployment date, we’ll inform all customers! Thanks!

  13. Jean Naecker

    April 16, 2018 - 9:47 am

    When will the Tablets be available in Suwannee workcamp in Florida?

  14. Jessica

    April 8, 2018 - 7:58 pm

    Is there a form to send money to an inmate in Perry Fl. Without paying a high fee? Maybe sebding money order?

  15. JPayJT

    April 6, 2018 - 8:54 am

    Hi Leslie – We apologize for the inconvenience. Please email and a Customer Service Representative will help solve this VideoGram issue for you. Thanks!

  16. Leslie Osburn

    April 4, 2018 - 8:13 pm

    My loved one has sent out 5 video grams , we were charged the stamps but never recieved the video and the 1st one was sent over a month ago

  17. Carl

    April 4, 2018 - 7:29 pm

    Love you brother and miss you

  18. JPayJT

    April 6, 2018 - 8:55 am

    Hi Linda – You can purchase stamps (if available at your loved one’s facility) through or the JPay mobile app. Thanks!

  19. Linda Daiuto

    April 3, 2018 - 10:36 pm

    Can l buy stamps here

  20. JPayJT

    April 2, 2018 - 8:58 am

    Hi Trachelle – We’re sorry for the inconvenience! Please email and a Customer Service Representative will look into this VideoGram issue. Thanks!

  21. Trachelle McNeill

    April 1, 2018 - 9:51 am

    i recieved a video gram, but it went away before i could watch it and it was just sent. How do i retrieve to see?

  22. JPayJT

    April 2, 2018 - 9:02 am

    Hi Vanessa – As we launch new products and services, we’ll inform all customers. Thanks!

  23. Vanessa Galindo

    March 30, 2018 - 8:35 pm

    Hello question when will video visitation be allow in high desert state prison

  24. JPayJT

    March 19, 2018 - 9:01 am

    Hi Carrie – what state is your loved one located in? Thanks!

  25. Carrie

    March 16, 2018 - 8:57 am

    Is there any information on a new player that is being talked about? . Thank you

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