JPay Blog

Prisoners Sending E-Cards Actually Makes A Lot Of Sense

Thought e-cards were a thing of the past? Think again. Filling a void found in many prisons, JPay has made digital greeting cards “en vogue” again. Pick a design, customize a message, attach to an email –and you’ve got instantaneous communication versus traditional mail. For about 35 cents each, less than the cost of an envelope and stamp, incarcerated individuals and their loved ones can choose from about 30 designs – making saying “I Miss You” or “Happy Birthday” faster and a whole lot easier.

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  1. JPayJT

    August 23, 2019 - 11:31 am

    Hello Kimberly – To send an eCard to your loved ones, simply log into your JPay account. If you are using the app once you select compose and choose the individuals name, type your message in the blank field. At the top, select attachment the options (use camera, add photos or send ecard) will appear. From a computer, select compose (under email), type your message in the message box. In the top right hand corner, the option attach eCard should be visible. Click it and choose from the categories drop down box to select the one that best speaks to you. We hope this helps. Thanks!

  2. Kimberly Corbett

    August 22, 2019 - 4:51 am

    I’m trying to send an e- card. It says to go to compose. I did but I don’t see the option for the e-card

  3. JPayJT

    July 29, 2019 - 2:04 pm

    Hello Jonelle – Please be advised that your message was sent to If we can assist you with any questions or concerns please let us know. Thanks!

  4. Jonelle Morton

    July 26, 2019 - 3:45 pm

    Still thinking,and missing you! Hope all is well! Love you,shan.!

  5. sarah lesniak

    June 13, 2019 - 4:31 pm

    i made an e card it was never sent whre can i find this draft

  6. JPayJT

    March 29, 2019 - 8:22 am

    Hi Lena – Please email or call 800-574-5729 to speak with a customer service representative who can help you with your inquiries. Thanks!

  7. Lena BROWER

    March 20, 2019 - 10:21 pm

    Do you have a phone account and to include money for commissary and email ?

  8. JPayJT

    January 15, 2019 - 11:58 am

    Hi Cathy – Please email or call 800-574-5729 to speak with a customer service representative who can help you. Thanks!


    January 15, 2019 - 11:39 am

    How do i send a birthday ecard to my son in Calhoun correctional in Blountstown Fl

  10. JPayJT

    January 11, 2019 - 10:34 am

    Hi Sandy – We apologize for any confusion. At this time you can only attach an eCard in Missouri Department of Corrections via email. However, you can attach a photo through the Snap’n Send option which is also available from the JPay mobile app. Thanks!

  11. Sandy Threadgill

    January 10, 2019 - 10:48 am

    How do I attach a picture to an email. I do mot see anywhere to add an attachment.

  12. JPayJT

    November 6, 2018 - 9:36 am

    Hi Mitzi – At this time, JPay only offers money transfer in Oklahoma. In regards to your card question, generally, you can use any Visa or MasterCard branded debit or credit card to send money to your loved one. Using a debit card is usually the best and cheapest option. Anonymous prepaid cards and gift cards are not accepted. However, if you use a prepaid card that allows you to register your address and/or zip code with the issuer, then that card will be accepted as long as you have registered your information. For example, if you want to use a Green Dot prepaid card to send money with JPay, first go to, click “Register a New Card,” and follow the steps. Thanks!

  13. Mitzi

    November 5, 2018 - 7:25 pm

    Hello, I have a son and Jackie Brannon correctional facility in Oklahoma, What kind of cards can I buy at Walmart to put money on so that I can send him a Phone time money and commissary money? There’s so many of them I get confused and which ones would be best. If you know of one that I could get that doesn’t charge me to have it each month or do use it each time I would appreciate any input you have. I cannot do it from my debit card any longer.
    Is there a kiosk machine that they have in Jackie Brannon Correctional facility by chance? It will be so nice to be able to e mail or video chat. Thank you so much you have a blessed day! 😊

  14. JPayJT

    July 24, 2018 - 4:07 pm

    Hi Stephanie – If you would like to communicate with your loved one, please do so through your JPay account. This is the public JPay blog. Thanks!

  15. Stephanie McCraw

    July 23, 2018 - 10:37 pm

    Love u hope ur doing ok I just got a job I work at liquor locker I’m doing good you’d be proud

  16. JPayModerator


    October 31, 2017 - 2:06 pm

    Hi K – Your loved one must check their designated kiosk regularly to find out if they have messages awaiting. They are not notified by staff if they’ve received emails. Thanks!

  17. k

    October 28, 2017 - 7:12 pm

    I’ve emailed my brother for the first time, and am new to this jpay service. Will he be notified somehow that he has an email? I honestly don’t know if he’s ever used a jpay kiosk. Anyone know how it works on their side? It’s his birthday, and I was hoping he would get it soon.

  18. Editor

    December 20, 2016 - 10:50 am

    Hi Tamara – To send an eCard, please visit the Email section of your JPay account. You should have an option to “Attach an Image” or “Attach an eCard”. For assistance please contact our customer service at 800-574-5729. Have a great day!

  19. tamara taylor

    December 16, 2016 - 3:06 pm

    where do i go on the home page to send out these ecards..didnt know anything about it!! Thank You ..Im in MI.

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