JPay Blog

Prisoners Sending E-Cards Actually Makes A Lot Of Sense

Thought e-cards were a thing of the past? Think again. Filling a void found in many prisons, JPay has made digital greeting cards “en vogue” again. Pick a design, customize a message, attach to an email –and you’ve got instantaneous communication versus traditional mail. For about 35 cents each, less than the cost of an envelope and stamp, incarcerated individuals and their loved ones can choose from about 30 designs – making saying “I Miss You” or “Happy Birthday” faster and a whole lot easier.

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  1. JPayJT

    January 15, 2019 - 11:58 am

    Hi Cathy – Please email or call 800-574-5729 to speak with a customer service representative who can help you. Thanks!


    January 15, 2019 - 11:39 am

    How do i send a birthday ecard to my son in Calhoun correctional in Blountstown Fl

  3. JPayJT

    January 11, 2019 - 10:34 am

    Hi Sandy – We apologize for any confusion. At this time you can only attach an eCard in Missouri Department of Corrections via email. However, you can attach a photo through the Snap’n Send option which is also available from the JPay mobile app. Thanks!

  4. Sandy Threadgill

    January 10, 2019 - 10:48 am

    How do I attach a picture to an email. I do mot see anywhere to add an attachment.

  5. JPayJT

    November 6, 2018 - 9:36 am

    Hi Mitzi – At this time, JPay only offers money transfer in Oklahoma. In regards to your card question, generally, you can use any Visa or MasterCard branded debit or credit card to send money to your loved one. Using a debit card is usually the best and cheapest option. Anonymous prepaid cards and gift cards are not accepted. However, if you use a prepaid card that allows you to register your address and/or zip code with the issuer, then that card will be accepted as long as you have registered your information. For example, if you want to use a Green Dot prepaid card to send money with JPay, first go to, click “Register a New Card,” and follow the steps. Thanks!

  6. Mitzi

    November 5, 2018 - 7:25 pm

    Hello, I have a son and Jackie Brannon correctional facility in Oklahoma, What kind of cards can I buy at Walmart to put money on so that I can send him a Phone time money and commissary money? There’s so many of them I get confused and which ones would be best. If you know of one that I could get that doesn’t charge me to have it each month or do use it each time I would appreciate any input you have. I cannot do it from my debit card any longer.
    Is there a kiosk machine that they have in Jackie Brannon Correctional facility by chance? It will be so nice to be able to e mail or video chat. Thank you so much you have a blessed day! 😊

  7. JPayJT

    July 24, 2018 - 4:07 pm

    Hi Stephanie – If you would like to communicate with your loved one, please do so through your JPay account. This is the public JPay blog. Thanks!

  8. Stephanie McCraw

    July 23, 2018 - 10:37 pm

    Love u hope ur doing ok I just got a job I work at liquor locker I’m doing good you’d be proud

  9. JPayModerator


    October 31, 2017 - 2:06 pm

    Hi K – Your loved one must check their designated kiosk regularly to find out if they have messages awaiting. They are not notified by staff if they’ve received emails. Thanks!

  10. k

    October 28, 2017 - 7:12 pm

    I’ve emailed my brother for the first time, and am new to this jpay service. Will he be notified somehow that he has an email? I honestly don’t know if he’s ever used a jpay kiosk. Anyone know how it works on their side? It’s his birthday, and I was hoping he would get it soon.

  11. Editor

    December 20, 2016 - 10:50 am

    Hi Tamara – To send an eCard, please visit the Email section of your JPay account. You should have an option to “Attach an Image” or “Attach an eCard”. For assistance please contact our customer service at 800-574-5729. Have a great day!

  12. tamara taylor

    December 16, 2016 - 3:06 pm

    where do i go on the home page to send out these ecards..didnt know anything about it!! Thank You ..Im in MI.

  13. Editor

    August 30, 2016 - 2:26 pm

    Hi Anthony- You can check the status of your email and money sent online at If you have specific questions, please contact our customer service at 800-574-5729. Have a great day!

  14. anthony Delane mundine

    August 29, 2016 - 11:19 am

    I have written my brother twice and sent him money. I just want to know some kind of way if he is receiving before I send again. is there something you can install to send a letter received like an email?

  15. Angelina Gallegos

    August 23, 2016 - 3:23 am

    Hi. Hope all is good Benny. Angie

  16. lfb

    July 3, 2016 - 9:08 pm

    I hope to use this system to communicate more often,and find out how b,s daughter is doing
    and I look forward to communicating threw video and maybe see my inmate and maybe even talk to her threw a computer video cam.

  17. Denise

    June 20, 2016 - 3:45 pm

    I love being able to send e-cards to my daughter, but I also think there should be more of a selection in each category.

  18. Paula mae

    June 19, 2016 - 1:34 pm

    I love getting mail and cards from my loved ones my brother my husband’s and friends, it makes us smile because we know we r on each other’s minds and in hearts thanks jpay

  19. Darlene Elrod

    June 16, 2016 - 6:59 pm

    I love this my son is an inmate in western Kentucky for pv I am so depressed and your jpay is a good thing I get to hear from more through email I am a widow and I can’t send money to him alot so I email from my phone and laptop I love this page alot of good people who are in a similar situation and I have hope for him to get out and stay strong enough to be a part of his son’s life they have a beautiful 2 yr old son and she’s 4 weeks away from the birth of a new one a boy and I am so blessed to have them just hope my son is settled down to be able to take care of his family.😊

  20. Sherrylee Noel

    June 15, 2016 - 5:24 am

    I feel that this is a wonderful things that make the offenders feel whole. It gives them the sense of belonging to express how they feeling at that given moments and makes them feel like they are not forgotten. I feel that this should be in all prisons in the USA. Keep up the good work JPay.

  21. Tammy Edwards

    June 5, 2016 - 8:01 am

    My fiance sends them to me a lot. It really means a lot to him, to send them to me, as well as it does to me receiving them from him. Even just a few precious words from the man I love, means so very much to me.

  22. Veronica

    May 19, 2015 - 8:52 am

    They’re great but please add more of a selection for each category.
    If I’m paying for them, I want more of a selection. My inmate friends do not speak Spanish.

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