JPay Blog

Prisoners Sending E-Cards Actually Makes A Lot Of Sense

Thought e-cards were a thing of the past? Think again. Filling a void found in many prisons, JPay has made digital greeting cards “en vogue” again. Pick a design, customize a message, attach to an email –and you’ve got instantaneous communication versus traditional mail. For about 35 cents each, less than the cost of an envelope and stamp, incarcerated individuals and their loved ones can choose from about 30 designs – making saying “I Miss You” or “Happy Birthday” faster and a whole lot easier.

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  1. JPayModerator


    October 31, 2017 - 2:06 pm

    Hi K – Your loved one must check their designated kiosk regularly to find out if they have messages awaiting. They are not notified by staff if they’ve received emails. Thanks!

  2. k

    October 28, 2017 - 7:12 pm

    I’ve emailed my brother for the first time, and am new to this jpay service. Will he be notified somehow that he has an email? I honestly don’t know if he’s ever used a jpay kiosk. Anyone know how it works on their side? It’s his birthday, and I was hoping he would get it soon.

  3. Editor

    December 20, 2016 - 10:50 am

    Hi Tamara – To send an eCard, please visit the Email section of your JPay account. You should have an option to “Attach an Image” or “Attach an eCard”. For assistance please contact our customer service at 800-574-5729. Have a great day!

  4. tamara taylor

    December 16, 2016 - 3:06 pm

    where do i go on the home page to send out these ecards..didnt know anything about it!! Thank You ..Im in MI.

  5. Editor

    August 30, 2016 - 2:26 pm

    Hi Anthony- You can check the status of your email and money sent online at If you have specific questions, please contact our customer service at 800-574-5729. Have a great day!

  6. anthony Delane mundine

    August 29, 2016 - 11:19 am

    I have written my brother twice and sent him money. I just want to know some kind of way if he is receiving before I send again. is there something you can install to send a letter received like an email?

  7. Angelina Gallegos

    August 23, 2016 - 3:23 am

    Hi. Hope all is good Benny. Angie

  8. lfb

    July 3, 2016 - 9:08 pm

    I hope to use this system to communicate more often,and find out how b,s daughter is doing
    and I look forward to communicating threw video and maybe see my inmate and maybe even talk to her threw a computer video cam.

  9. Denise

    June 20, 2016 - 3:45 pm

    I love being able to send e-cards to my daughter, but I also think there should be more of a selection in each category.

  10. Paula mae

    June 19, 2016 - 1:34 pm

    I love getting mail and cards from my loved ones my brother my husband’s and friends, it makes us smile because we know we r on each other’s minds and in hearts thanks jpay

  11. Darlene Elrod

    June 16, 2016 - 6:59 pm

    I love this my son is an inmate in western Kentucky for pv I am so depressed and your jpay is a good thing I get to hear from more through email I am a widow and I can’t send money to him alot so I email from my phone and laptop I love this page alot of good people who are in a similar situation and I have hope for him to get out and stay strong enough to be a part of his son’s life they have a beautiful 2 yr old son and she’s 4 weeks away from the birth of a new one a boy and I am so blessed to have them just hope my son is settled down to be able to take care of his family.😊

  12. Sherrylee Noel

    June 15, 2016 - 5:24 am

    I feel that this is a wonderful things that make the offenders feel whole. It gives them the sense of belonging to express how they feeling at that given moments and makes them feel like they are not forgotten. I feel that this should be in all prisons in the USA. Keep up the good work JPay.

  13. Tammy Edwards

    June 5, 2016 - 8:01 am

    My fiance sends them to me a lot. It really means a lot to him, to send them to me, as well as it does to me receiving them from him. Even just a few precious words from the man I love, means so very much to me.

  14. Veronica

    May 19, 2015 - 8:52 am

    They’re great but please add more of a selection for each category.
    If I’m paying for them, I want more of a selection. My inmate friends do not speak Spanish.

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