JPay Blog

One Stamp VideoGram

We know how important it is for you to stay connected with your loved ones, and VideoGrams are a great way to share the moments that matter.  So for today only – Wednesday, June 26th from 9:00am until 9:00pm EST, you can send your loved ones VideoGrams for just one stamp each! And for applicable locations, your loved ones can send you VideoGrams for one stamp each as well! We hope you take advantage of this promotion and stay even more connected with your loved ones!

Participating locations include:
Inbound and Outbound VideoGrams (Your loved ones can send you VideoGrams too!) – Florida Department of Corrections, Georgia Department of Corrections, Idaho Department of Corrections, Kentucky Adult Institutions, Ohio Department of Rehabilitation and Correction and Milwaukee House of Corrections.

Inbound VideoGrams only (Your loved ones do not have the option to send VideoGrams) – New York State Department of Correction and Community Services (specifically, Hudson Correctional Facility, Albion Correctional Facility, Bedford Hills Correctional Facility, Taconic Correctional Facility and Adirondack Correctional Facility) and Washington Department of Corrections.

Remember, you can only send VideoGrams through the JPay Mobile App.



  1. JPayJT

    August 19, 2019 - 2:00 pm

    Hello Haley – We’re sorry for the inconvenience! Please uninstall and then reinstall the app and ensure you have the most up-to-date version of the app as well! Thanks!

  2. Haley Miller

    August 19, 2019 - 12:07 am

    My app does not work correctly, It said he can receive video grams but when I go to the video gram selection it tells me I don’t have an inmate available to recover video grams at my facilities, he been waiting for me to send him some but I am unable

  3. JPayJT

    August 15, 2019 - 8:45 am

    Hello Amanda – Thank you! It is always a pleasure to assist you.

  4. JPayJT

    August 15, 2019 - 8:43 am

    Hello Marsha – At this time, there are no mentions if or when additional services will be available. If/when we launch new services, we will inform all customers. Thanks!


    August 14, 2019 - 6:28 pm

    Will MI. ever get the video gram capilitys?

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