JPay Blog

Missouri – Additional Services Are On the Way

New services will soon be available in Missouri!

JPay is happy to announce that we will be providing FREE JPay tablets to incarcerated loved ones in Missouri Department of Corrections facilities! JPay is currently working with the DOC on a deployment plan, and once those dates are finalized for each facility, we’ll inform customers regarding when they can expect their free device! Additionally, once email service is established in the facilities, your loved ones will receive four FREE stamps each month to send you emails! As a reminder, you can now send your loved ones inbound email, which will be printed and delivered at the facility. And, if you send your loved ones money through JPay.com or the JPay mobile app, then you can also send a free message through Free Notes.

More services to come – stay tuned!

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132 Comments

  1. JPayJT

    August 16, 2018 - 9:15 pm

    Hello – Video Visitation is held on kiosks, not the tablets. Once a turn-on date is confirmed, we’ll inform all customers. Thanks!

  2. T

    August 16, 2018 - 2:27 pm

    When will Missouri get to video visit? They can already email from the kiosks. Do they have to wait until they get their tablets?

  3. JPayJT

    August 16, 2018 - 9:16 pm

    Hi Divonne – Once we have a confirmed tablet deployment date, we’ll inform all customers. Thanks!

  4. Divonne Stokes

    August 15, 2018 - 10:15 pm

    Hello I.was told that Charleston will have there tablets in October but it is saying sooner.

  5. JPayJT

    July 24, 2018 - 4:06 pm

    Hi Kimberly – Once tablets become available at new sites, we’ll inform all customers. We thank you for your patience.

  6. Kimberly Wright

    July 23, 2018 - 11:30 pm

    are the tablets in Missouri Department of Corrections yet specifically at Missouri Eastern Correctional Center in Pacific where my husband is

  7. JPayJT

    July 23, 2018 - 12:08 pm

    Hi Susan – We will alert all customers once new products and services are available. Thanks!

  8. Susan

    July 19, 2018 - 8:39 pm

    I was told they pit in the kiosk and they were suppose to get the tablets in July and now they told my boyfriend it would be Sept but when I log into jpay it now says I have an inbox when are they getting the tablets at the Farmington mo doc

  9. JPayJT

    July 10, 2018 - 11:03 am

    Hello – Once a confirmed date is set, we’ll inform all customers. Thanks!

  10. T N

    July 2, 2018 - 2:55 pm

    Has there been a date set for these? Almost 8 monts this has been said and still no date for the inmates.

  11. JPayJT

    June 25, 2018 - 9:50 am

    Hi Earnestine – Once we have a finalized tablet deployment date we will inform all customers. You can currently send your loved one money at that institution using JPay. Thanks!

  12. Earnestine Guest

    June 22, 2018 - 2:46 pm

    I would like to know when do Potosi Correctional Center get their tablets and can we still send money by Jaypay credit card and mail?

  13. JPayJT

    June 17, 2018 - 9:16 am

    Hi Paula – Video Visitation is not yet available. Thanks!

  14. Paula

    June 16, 2018 - 9:45 am

    Will video visitation be able on the kiosk that their setting up now at MODOC?

  15. JPayJT

    June 15, 2018 - 10:16 am

    Hi Mechelle – Apologies for any confusion, however that information is not accurate. The tablets are not in Missouri prisons at this time. Thanks!

  16. Mechelle

    June 13, 2018 - 3:29 pm

    Ive heard the tablets are in a lot of the prisons in Missouri but they just haven’t given them to the inmates.. Hopefully they get them to them soon that way we can communicate more often.

  17. JPayJT

    June 12, 2018 - 1:49 pm

    Hi Nina – Once we’ve finalized a tablet deployment date we’ll inform all customers. We appreciate your patience. Thanks!

  18. Nina

    June 12, 2018 - 10:28 am

    They still don’t have a date 8 months after this post saying they are getting the service??? I’m confused on how long it takes to at least give a date good lord… why even post about it if it’s been almost a year and still nothing. It’s sad at how the inmates are treated and something like this is much needed by them all and I would hate to see it fall through the cracks like a lot of things.

  19. JPayJT

    May 15, 2018 - 10:40 am

    Hi Susan – Once a confirmed deployment date is set we’ll inform all customers of availability. Thanks!

  20. Susan

    May 14, 2018 - 7:28 pm

    When will the tablrts be available for Farmington mo doc

  21. JPayJT

    May 9, 2018 - 9:42 am

    Hi Alicia – There are no plans for JP5 tablets to be deployed in Indiana at this time. Thanks!

  22. Alicia

    April 30, 2018 - 7:07 pm

    when will the tablets be available in Arizona

  23. JPayJT

    April 30, 2018 - 12:56 pm

    Hi Julie – Once we have a finalized tablet deployment date we’ll make sure all customers are made aware. Thanks!

  24. JULIE CUELLAR JONES

    April 27, 2018 - 10:39 pm

    When will tablets be available at Crossroads Correctional Center in Cameron Mo?

  25. JPayJT

    April 27, 2018 - 11:14 am

    Hi Diana – Not at this time. Thanks!

  26. Diana Collings

    April 26, 2018 - 3:14 pm

    R the tablets in Fulton yet?

  27. JPayJT

    April 11, 2018 - 9:16 am

    Hi Taleata – Virginia offers JP5 Tablets. Thanks!

  28. Taleata Coleman

    April 7, 2018 - 5:28 pm

    Hello ! This is Taleata
    I want to when will the state of Va . get to purchase the Jpay 5 & the Jpay 5s tablets ? The location is Pocahontas , Va .

  29. JPayJT

    April 2, 2018 - 9:03 am

    Hi Cynthia – Once we have a confirmed date of deployment for tablets, we’ll inform all customers about the device and features. Thanks!

  30. Cynthia

    March 28, 2018 - 11:08 pm

    I would like to know more information about the tablet??

  31. JPayJT

    April 2, 2018 - 9:04 am

    Hi Marty – At this time we do not have a confirmed date for deployment. Once that is confirmed, we’ll inform customers. Thanks!

  32. Marty

    March 28, 2018 - 7:37 pm

    Hey there! I understand that you will let us all know once the tablets are available, but is there any sort of time frame for when that date is?
    Thanks!

  33. Tiffany

    March 27, 2018 - 12:37 am

    I notice my comment has been deleted. Way to go JPay. Going to delete my account next? Be careful what you say guys, the moderators feelings might be hurt by honesty… 😛

  34. Pam

    March 26, 2018 - 1:00 pm

    I’ve been hearing the same stuff for over a year. When tablets become available we will let you know. WHATEVER!!! It’s the same song and dance every time.

  35. JPayJT

    March 26, 2018 - 10:15 am

    Hi Austin – JPay will provide one free tablet per incarcerated individual. Once the tablets become available we’ll inform all customers of the services. Thanks!

  36. Austin

    March 20, 2018 - 5:54 pm

    I just have a few specific questions. Which inmates will be receiving the tablets, are they going to be free of cost, and will phone services be available on the devices? Thanks in advance.

  37. JPayJT

    March 19, 2018 - 8:52 am

    Hi Marquita – Once we have a confirmed deployment date for tablets we’ll inform all customers. Thanks!

  38. Marquita

    March 19, 2018 - 12:21 am

    When will fulton Mon and triple jccc in mo get tablet

  39. JPayJT

    March 19, 2018 - 8:54 am

    Hi Terri – When new products/services become available, we will make sure all customers are made aware. Thanks!

  40. Terri Hamilton

    March 18, 2018 - 7:05 pm

    I have a ? I’ve been reading all the post Most seem to b asking same ? WHERES THE TABLETS Also read a few talking about apps As far as I’ve heard Mo doesn’t have tablets in any faculties yet Do they So whats the apps people are downloading Do you get more options from JPAY if you use the mobile app and not website I’m not very fond of the apps It’s true you can’t teach an old dog new tricks Apps and I don’t seem to get along at all Some sites Make you use their app if you’re using iPhone like I am because I can’t afford computer and my daughter gave me her old iPhone because her work gave her a new one I’m curious Really hope you get tablets in really soon Thank you for your time

  41. Terri Hamilton

    March 18, 2018 - 6:38 pm

    I’ve been hearing about these tablets for over 6 months Some of the guys in WRDCC says they been hearing it for a year Now this FREE stuff Does that mean tge faculties get them free and we have to pay $550 each I can’t believe anything would be free when stamps aren’t Access Corrections used to have email tgat was free & up to 5000 characters Don’t think there was a limit either They get under $10.00 month to buy hygiene shoes etc It’s extremely hard for us when prices of things are so expensive One thing Securus isn’t real bad at 81ct for 15 mins compared to Turnkey being $7.00 for 3 minutes We can at least visit our loved ones few minutes Tell them we love them
    I wish you’d give people idea on exactly what the tablets costs fees whatever charges will be so low income families can prepare And what they can do with them if they get one when they get released or if they get transferred What then
    Thank you for any information

  42. JPayJT

    March 19, 2018 - 9:03 am

    Hi Nermina – Video Visitation is not available on the tablets. Once the tablets become available, we’ll educate customers on how to use the devices. Thanks!

  43. Nermina Williams

    March 15, 2018 - 10:15 pm

    When the inmates get the tablets what all well they be able to do? Video visitation I know is one. What about regular phone calls?

  44. JPayJT

    March 19, 2018 - 9:05 am

    Hi Paula – Once we have a confirmed date for tablet deployment, we’ll make sure to update all customers. Thanks!

  45. paula

    March 15, 2018 - 6:38 pm

    when will boonville corr center in missouri will reseve the jpay tablets .

  46. JPayJT

    March 15, 2018 - 2:25 pm

    Hi Arlene – When we announce new products and services, we make sure all customers are made aware. At this time, we don’t have information for Kentucky. Thanks!

  47. arlene kevonian

    March 15, 2018 - 11:21 am

    When will K.S.R. in lagrange ky get their tablets?

  48. Jade Trombetta

    March 12, 2018 - 11:38 am

    Hi Shari – At this time we do not have a specific date for tablet deployment. Once that date is confirmed, we’ll inform all customers. Keep in mind that your loved one is receiving a free tablet, this is at no cost to you, your loved one or taxpayers. Thanks!

  49. Shari K.

    March 11, 2018 - 9:13 pm

    My son is being told roll-out of the tablets will not be until June! This is due to all the new wiring required and Kiosk set up. Personally when I hear all this, the only thing I see is this is going to cost me a fortune! J-Pay is so much more expensive than the previous provider. We used to have one free e-mail every day – now I have to pay to send one. Very disappointed that Missouri DOC made this change. I sure hope they are getting a big kick-back for this change.

  50. L Black

    March 2, 2018 - 6:58 pm

    So excited for this feature!! Love the comment about our chains being pulled, I feel the same way!! Always looking to see when it says ‘yes Missouri has tablets now!’ Hopefully it’ll be this month! I love that it’ll be free for them and they get four free stamps! Really awesome.

  51. jamie

    February 28, 2018 - 1:15 am

    All tablets will be free or only 33,000 as reported in the media? If so, who gets the free ones and who pays?

  52. Jade Trombetta

    February 27, 2018 - 11:56 am

    Hi Nermina – At this time we don’t have a confirmed date for tablet deployment. Once that is confirmed, we’ll alert all customers. Thanks!

  53. Nermina Williams

    February 27, 2018 - 8:01 am

    When are the inmates at JCCC in Missouri supposed to get their tablets?

  54. Jade Trombetta

    February 27, 2018 - 11:59 am

    Hi Donna – At this time we do not have a confirmed date of tablet deployment. Once that is confirmed, we’ll inform all customers. Thanks!

  55. Donna

    February 25, 2018 - 3:01 pm

    My son is anxiously awaiting his tablet. Any updates or expected dates for delivery?

  56. Jade Trombetta

    February 27, 2018 - 12:00 pm

    Hi Sarah – At this time, we do not have a confirmed date for tablet deployment. Once that is finalized, we’ll inform all customers. Thanks!

  57. Sarah harris

    February 25, 2018 - 1:34 pm

    Hey jpay where are these tablets my husband is in bowling green mo prison and they told them they would have them this month.well they never got them so where are they is this even going to happen because were all tired of our chains being pulled.

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