JPay Blog

JPay to Attend, Exhibit at ACA Conference

Firm to feature large presence the 141st Congress of Correction in Kissimmee, FL

From August 5th to August 10th, 2011, JPay will be attending the 141st Congress of Correction in Kissimmee, FL, hosted by the American Correctional Association.  The semi-annual ACA conference is one of the largest and most influential gatherings in the corrections industry.  This summer’s event is taking place at the Gaylord Palms Resort and Convention Center.

The conference features several workshops as well as an industry-wide exhibition and distinguished keynote speakers.  Attendees include officials from Departments of Correction from states across the nation, as well as service providers and producers that cater to the corrections industry.

JPay will be featuring its new consumer-facing website,, in addition to several of its most popular inmate products and services, including the JP3 music player and JPay’s money transfer service.

JPay provides corrections services to many of the agencies that will be in attendance next week.  Moreover, JPay’s progressive approach to inmate and offender services will be well-represented at a conference that features such workshops as:  “Invest Now or Pay Later, Partnerships to Make Reentry Efforts Work,” and “Alternatives to Re-incarceration for Technical Parole Violators.”

The American Correctional Association is the oldest and largest international correctional association in the world, serving all disciplines within the corrections profession.  The association offers professional development and certification services, as well as standards, accreditation, networking and consulting opportunities, research and publications, conferences, exhibitions, and technology and testing for corrections agencies.  The ACA, which calls itself the “world-wide authority” in corrections, is widely considered the primary professional association in the corrections industry.

JPay, of course, is the national leader in inmate and offender services, delivering innovative and technologically advanced products and services to agencies in more than 30 states and serving more than 1.3 million inmates and offenders.

To learn more about the ACA, visit  To learn more about JPay, visit .



  1. JPayJT

    August 13, 2019 - 8:29 am

    Hello Silvia – Thank you for your inquiry. All tablet inquiries and issues are submitted by the individuals via the kiosk. Once received, a representative will address his/her concerns. Thanks!

  2. Silvia Pelayo

    August 1, 2019 - 10:43 pm

    How does an inmate get the tablet he purchased fixed. He put in 3 support tickets all been ignored I called jay pay customer service they told me they dont fix the tablets the prison does need clarification.

  3. JPayJT

    December 10, 2018 - 9:40 am

    Hello – Where is your loved one located? Thanks!

  4. MzMom

    December 10, 2018 - 9:28 am

    How do I find out if a facility has the tablets available?

  5. JPayJT

    November 28, 2018 - 11:06 am

    Hi Benjamin – you can send your ideas to Thanks!

  6. Benjamin Nettrour

    November 27, 2018 - 3:48 am

    How do I present an idea to jpay that is about adding another service for inmates to use on there tablets

  7. Joseph Lee

    June 19, 2018 - 3:25 pm

    How could a person get to a live person or Customer Service at Jpay? I have q couple of questions but every time I call I get a voice recording message asked me to press #1 or #2 and #1 or #2 more voice instructions.

  8. Editor

    November 7, 2016 - 3:28 pm

    Hi Tammie- The typical processing time for new JPay tablet orders is 30-45 days. Please contact our customer service at 800-574-5729 and they will be able to help you. Have a great day!

  9. Tammie

    November 3, 2016 - 8:57 pm

    My son brought a JP3 and have not received it he’s at The IDOC Menard’s (MEN)

  10. Editor

    June 23, 2016 - 8:05 am

    Hi Lanita- Please contact our customer service at 800-574-5729 and they will be able to help you. Have a great day!

  11. Lanita Woods

    June 17, 2016 - 11:37 am

    I haven’t been refunded for the 2 visits in f didn’t get..jpay

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