JPay Blog

JPay Day is Today!

JPay Day is back!  Certain JPay transactions enter you for a chance to win a $1,000.00 American Express Gift Card!

Today is JPay Day!  That means certain transactions conducted TODAY, Wednesday, October 24th through, the JPay mobile app and the JPay Call Center (800-574-5729) enters you for a chance to win a $1,000.00 American Express Gift Card.  Those transactions include: purchasing a JPay tablet, purchasing JPay stamps, scheduling a video visit through JPay, funding a JPay media account and  sending money through JPay.

Limited to today, Wednesday, October 24, 2018, exclusively every time you make an eligible transaction, you will be entered into a drawing to win a $1,000 American Express Gift Card.  You need to have a valid JPay account and conduct an eligible transaction on, the JPay mobile app, or through the JPay Call Center (800-574-5729) between 12:01am EDT and 11:59pm EDT.  The winner will be announced on Friday, November 2, 2018.

Good luck!

No purchase necessary.  To learn more, read the full details HERE.



  1. JPayJT

    January 25, 2019 - 2:01 pm

    Hi Amanda – The email you sent on 1/15/19 and 1/21/19 to JOSE HUCKLEBERRY were successfully sent and delivered. We are not sure why your loved one has not yet responded. Thanks!

  2. Amanda Robinson

    January 22, 2019 - 10:20 am

    I emailed my brother on the 15th of this month. I know the process can take up to 48 hrs but I still have not heard back from my brother. Could this be due to a lock down? It’s very worrisome.

  3. JPayJT

    January 7, 2019 - 4:32 pm

    Hi Karen – Sorry to hear that your loved ones tablet is not functioning as should. Please email or call 800-574-5729 to speak with a customer service representative who can help you. Thanks!

  4. Karen Mitchell

    December 29, 2018 - 7:01 pm

    I got a tablet for my loved one about a year ago. He was happy with it until he couldn’t charge the battery anymore. It’s been hard to find out why and what has happened to it. What can I do to get him a replacement tablet or a new one. I can’t get any answers. Please advise.

  5. JPayJT

    December 4, 2018 - 5:36 pm

    Hi Patsy – Please email You can order a tablet through your JPay account using the JPay mobile app or You can also call customer service (800-574-5729) to speak with a customer service representative. Thanks!

  6. PATSY

    December 3, 2018 - 9:33 pm


  7. Vanessa T. West

    November 29, 2018 - 8:52 pm

    I really enjoy all the communication I receive using JPay. I love JPay. I can talk to my Brother. What a Blessing.

  8. JPayJT

    November 26, 2018 - 9:43 am

    Hi Charlie – Some emails are flagged for review which may cause a delay in delivery. Please email or call 800-574-5729 to speak with a customer service representative if the delays continue. Thanks!

  9. Charlie Johnson

    November 22, 2018 - 4:11 pm

    My true love says she sent a email sometime ago I know I am a new customer and emails take a few days to to clear is there something I’m not doing right

  10. Joyce Schau

    November 22, 2018 - 7:40 am

    Happy Thanksgiving! Hope you have a good day! Love you

  11. JPayJT

    November 13, 2018 - 4:00 pm

    Hello – The participating locations are listed in the blog. If your loved one is located in one of those locations than the promotion was available during the promotion timing. Thanks!

  12. jhon

    November 13, 2018 - 1:42 am

    it’s not true there is not 25% i have called at nov 07 and they told me not i was trying to purchase one for my brother

  13. JPayJT

    November 6, 2018 - 9:38 am

    Hi Shawna – The winner was announced on Friday on the JPay Facebook page. The winner is Roshawn from Michigan. Thanks!

  14. Shawna

    November 5, 2018 - 3:28 pm

    So who won? Never saw the winner announced

  15. JPayJT

    November 6, 2018 - 9:39 am

    Hi Melaquayla – The winner was announced on the JPay Facebook page. Roshawn from Michigan is the winner. Thanks!

  16. Melaquayla

    November 5, 2018 - 12:11 pm

    So who won!? Lol
    Pretty cool JPay Day is a thing! Could really help a familiy with a loved one incarcerated:)

  17. Helen Castro

    November 5, 2018 - 9:50 am

    Where is the tablet promotion where do I go to?

  18. Zana Potts

    November 3, 2018 - 8:40 am

    Would have been nice if i had been notified about JPay Day, I have 2 sons in the system & it makes things b=very hard for me, I am on disibilty so I have a limited budget~ Hopefully next time someone could be nice enough to let all members know about things like that!

  19. JPayJT

    November 6, 2018 - 9:41 am

    Hi Admira – Please email or call 800-574-5729 to speak with a customer service representative who can look into this video visitation issue for you. Thanks!

  20. Admira Walter

    November 3, 2018 - 2:20 am

    I am from Australia and have been trying to get video visitation with my brother, we have filled out the relevant forms and handed in, but he still doesn’t have clearance, there is no reason for it, I think JPay has not processed yet, it has been almost one year, are you able to look into this for me.
    As I am from Australia it is even hard for me to get the phone calls set up with him, I have called the prison who gave me a direct number to make sure it can be connected, but he still cannot get through. I would really appreciate someone following up on the video visitation for me please. I would love to be able to see him.
    Kind Regards
    A. Walter (Ms)

  21. JPayJT

    November 6, 2018 - 9:42 am

    Hi Tracy – Yes, the winner was announced on the JPay Facebook page. The winner is Roshawn from Michigan. Thanks!

  22. Tracy

    November 2, 2018 - 10:36 pm

    Did they ever choose the winner of Jpay Day gift card?? I never heard anything about the winner.

  23. JPayJT

    November 6, 2018 - 9:42 am

    Hi Robin – We apologize for the inconvenience and appreciate your patience. A representative will respond to your loved one shortly. Thanks!

  24. Robin

    November 2, 2018 - 9:22 pm

    My brother’s tablet is not functioning properly. He has sent numerous messages and no response. How do we get his table repaired or will the issue another tablet?

  25. John Saylor

    November 2, 2018 - 12:55 pm

    Hay baby I love you and miss you

  26. JPayJT

    November 2, 2018 - 12:59 pm

    Hi Amanda – If you sent your father an email it will appear on the kiosk. If tablets are available in his facility, then you can purchase him one. Thanks!

  27. Amanda

    November 1, 2018 - 1:42 am

    How do I know if my father receives an email? Can he email back? Can I rent a tablet for him?

  28. JPayJT

    November 2, 2018 - 1:02 pm

    Hi Rebecca – Your brother did the right thing! If he submitted a trouble ticket then Customer Service will respond to him. Thanks!

  29. rebecca

    October 31, 2018 - 3:33 pm

    jpay I just wonted to find out what I need to do about my brothers tablet he got it and he tried to charge it and it will not charge and now it wont come on at all. he had sent a request for it to be fixed but has not heard back yet what can he did to get it fixed. his name is Charles j. fox

  30. Connie Nolan

    October 29, 2018 - 6:31 am

    I don’t get notices on the Jpay app, so I didn’t know about the contest. However, I will check back frequently on the website for future opportunities.
    Good luck to whoever wins!

  31. Mark Gist

    October 27, 2018 - 11:40 pm

    Thanks anyway s

  32. JPayJT

    October 29, 2018 - 2:34 pm

    Hi Beverly – Your son did the right thing and sent a trouble ticket. A JPay Customer Service Representative will respond to him. Thanks!


    October 27, 2018 - 10:33 pm

    Hello JPay
    My son’s tablet has stopped working, can it be fixed or replaces ? the screen has gone black and he can not see anything so he can not send or read his messages on the tablet, He has sent JPay a message as to this malfunction. What can you do to help ?
    Thank You

  34. JPayJT

    October 29, 2018 - 2:36 pm

    Hi Bethany – Incarcerated individuals can only have one tablet at a time. Please email or call 800-574-5729 to speak with a customer service representative who can help you with purchasing a new tablet. Also, video visitation can only be done on a laptop or computer, you cannot host a video visitation session on your smartphone. Thanks!

  35. Bethany Angel Johnson

    October 27, 2018 - 10:46 am

    I am trying to up grade my husbands tablet from the small one to the 7 inch one do I have to wait, or can I just go to j pay and order a bigger one? Can he have two? I do not know how to set up our video chat as well any helpful hints. Thank you

  36. JPayJT

    October 26, 2018 - 1:28 pm

    Hi Jennifer – This is the JPay blog, your loved one cannot access the internet so he can’t read this. To communicate with your loved one, please do so through your JPay account. Thanks!

  37. Jennifer Goodwin

    October 25, 2018 - 1:37 pm

    I’m trying to learn how to do j page to my son Timothy Morris I hope you got this letter I’m not going to give up your tires and rims until you call me and let me know or talk to me in person your mother Jennifer love you

  38. Sheila scruggs

    October 25, 2018 - 11:58 am

    Used jpay today to send dollars to my brother

  39. China Hardnett

    October 25, 2018 - 9:38 am

    To whom this my concern I’m a loyal and faithful customer to JPay have a wonderful & blessed day

  40. JPayJT

    October 26, 2018 - 1:30 pm

    Thanks, Susan! We’ll be announcing the winner next Friday! Stay tuned!

  41. Susan K

    October 25, 2018 - 9:13 am

    This is an awesome way for someone who uses JPay regularly to win some money to help with making purchases for our incarcerated LOVED ONES. I want to wish everyone who got entered, GOODLUCK and in case I miss out on seeing who the winner may be CONGRATULATIONS!!!!

  42. single mom

    October 25, 2018 - 9:03 am

    didnt see this untill today. its a shame. that 1,000 would be very helpful! congrats to who wins

  43. Sue

    October 25, 2018 - 7:56 am

    What a nice surprise that would be for someone. With a loved one somewhere in the system I know we all could use that extra money. So good luck to everyone. :)

  44. Melissa Saglime

    October 25, 2018 - 6:49 am

    Thanks for JPay Day🙂 Made my JPay purchase!!! Good luck to all!!!

  45. rosianDean

    October 25, 2018 - 6:30 am

    Bom dia!!! Adoro J pay se não fosse esse sistema nossa não sei o que seria de mim…♥

  46. Annetta

    October 25, 2018 - 5:09 am

    I bought stamps on JPay day. I love the JPay services. Quickly get transactions done. When will the Securris phone service be integrated into JPAY.

  47. Angela Pittman

    October 24, 2018 - 11:38 pm

    Good luck everyone

  48. Lisa

    October 24, 2018 - 10:53 pm

    yeah for jpay day! Put $ on music credits 10 minutes before midnight so I hope that counts!

  49. Cindy

    October 24, 2018 - 10:27 pm

    I made a couple purchases today! Good luck everyone!

  50. Margaret H

    October 24, 2018 - 10:05 pm

    JPay Day is Today!

  51. JPayJT

    October 26, 2018 - 1:32 pm

    Hi Reyna – Please email or call 800-574-5729 to speak with a customer service representative who can help you with sending money. Thanks!

  52. Reyna walthing

    October 24, 2018 - 9:41 pm

    I need send money to the inmate
    Cesar WALTHING
    I D # 92848184

  53. Marissa Smith

    October 24, 2018 - 9:34 pm

    I might have to buy more stamps Haha! I just bought 150 of them like 3 days ago! If I would have known, I would have waited!!! I could definitely use the $1,000.00

  54. Pamela Al-Shabazz

    October 24, 2018 - 9:29 pm

    Everyday should be jpay day. 😁
    I know for a fact I should have at least 2 entries today. Lol
    Here’s hoping!

  55. Audra V. West

    October 24, 2018 - 9:24 pm

    I just bought 200 stamps today so I hope that’s enough to enter me into the contest

  56. Pamela Ruffin

    October 24, 2018 - 8:25 pm

    Hi I brought some stamps today

  57. Peter

    October 24, 2018 - 5:57 pm

    I hope I win, I’m glad that I got notified to enter into the sweepstakes. That thousand dollar could really help build a local skate park for our community!

  58. Connie Miller

    October 24, 2018 - 5:48 pm

    I have 3 sons that use jpay lol With 3 sons in prison at one time I sure could use the card Lol Connie MIller

  59. Angela Denise McGraw

    October 24, 2018 - 5:23 pm

    I purchased and transferred stamps today. I hope I win so I can send my daughter some money 👍

  60. Valerie Bale

    October 24, 2018 - 4:52 pm

    Wouldn’t ya know it, it falls at a time when I don’t have money in my checking account in order to do this. I am needing to order stamps but haven’t had the money to do so. I am on a fixed income (disability). Guess I just miss out again!! Oh well, I will rejoice & be glad for this is the day that the LORD hath made.

  61. Mary

    October 24, 2018 - 4:29 pm

    I use j pay a lots so check out my account and u will see that I used Jpay today to send money so I could really use the gift card

  62. Cheri

    October 24, 2018 - 4:09 pm

    Gratitude for JPay day!!! Purchased my stamps!!! I’ll be looking for that WIN or at least happy for whomever wins!!!

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