JPay Blog

What’s this JP5 tablet all about?

We’ve received a lot of questions about the JP5 tablet. So get ready for some JP5 “101.”


“So in prison you can send email? Listen to music?  Download games?


With the JP5 Tablet, yes you can!

The next-generation tablet for corrections has brought all of these activities to inmates across the country. With an Android-based operating system and a game store with tons of cool apps, the JP5 tablet aims to provide a constructive way to spend time. From sending emails and video messages, to downloading games and new album releases, to watching educational videos, the JP5 gives inmates access to technologies that help them be productive with their time and stay connected with loved ones.


“But what is the overall vision in bringing the JP5 tablet to corrections?”


The ultimate aim of the JP5 tablet program is to provide a modern resource to help the incarcerated community stay connected and build needed relationships to assist reentry into society. Additionally, education is key to  reducing recidivism and by providing free educational resources, we hope to help build a foundation that will lead to a successful life after prison.


“Wait, you can earn your college credits from the JP5 tablet too?”


JPay is committed to making digital education a reality for any facility, helping to reform corrections and prepare offenders for success upon release. Courses and assignments can be downloaded to the JP5 tablet and completed outside of the limited classroom interactions. JPay also makes free KA Lite educational videos available, and depending on the facility, students can earn college credits and certifications through JPay’s Lantern, our tablet-based educational platform with an extensive Learning Management System and content from reputable providers.


“How is JPay able to bring this kind of technology to such a challenging environment?”


Over the past decade, JPay has worked to build a high-security platform that allows us to deploy today’s technologies inside prisons, and ensure that  families can remain in-contact with their incarcerated loved ones. From the field technicians and account managers that are constantly working with and within each facility, to our support ticketing team responding to every request, we are here to bridge the technological gap.


“So how can my loved one get a JP5 tablet?”


Availability varies by state, but we are constantly working to bring the JP5 series to every state and facility.

For details on the JP5 family of tablets in your state, please visit



  1. JPayJT

    February 8, 2019 - 1:58 pm

    Hi Robin – Thank you for your inquiry. Attachments received can be store in the tablets gallery. However, if the email that the attachment was sent with is deleted the picture will also be deleted. An individual with access to the tablets cannot forward attachments received in an email. Thanks!

  2. Robin Bradford

    January 30, 2019 - 10:25 pm

    Does the newest player have a gallery where the inmate can save pics even if a petson deletes them at some point? And can an inmate take pics received and fwd them or put them in an email to someone?

  3. JPayJT

    January 30, 2019 - 9:42 am

    Hi Marcie- We appreciate your interest in our products and services. Florida State Department has been approved to participate in JPay’s tablet program. Thanks!

  4. Marcie Krueger

    January 29, 2019 - 3:22 pm

    How about Florida can they get a tablet

  5. JPayJT

    January 11, 2019 - 9:47 am

    Hi Melanie – At this time, there are no plans to implement JPay audiobooks and/or eBooks in Florida. If/when we launch new services, we will inform all customers. Thanks!

  6. Melanie Baillifard

    January 10, 2019 - 1:17 pm

    When (if at all) are audiobooks and e-books coming to UCI, Raiford, Florida death row?

  7. JPayJT

    January 4, 2019 - 1:18 pm

    Hi Joseph – Please email or call 800-574-5729 to speak with a customer service representative who can give you all the details on the JP5 tablets. Please include the state where your loved one is located. Thanks!

  8. Joseph ross

    January 1, 2019 - 5:55 pm

    What is the cost of one of the tablets?

  9. JPayJT

    January 7, 2019 - 5:01 pm

    Hi Ferleasea – The tablet does not have video chat capabilities. If/when we launch new features, we will inform all customers. Thanks!

  10. Ferleasea Dodson

    December 26, 2018 - 10:03 am

    Does this tablet have video chatwhere u can see the person? I am asking bc I am deaf hard of hearing and i communicates qith sign language using my hands 2 talk… pls let me know bc i prefer face 2 face communication

  11. JPayJT

    January 7, 2019 - 5:02 pm

    Hi Samantha – Please feel free to visit our website at You can also email or call 800-574-5729 to speak with a customer service representative who can help you. Thanks!

  12. Samantha

    December 25, 2018 - 8:55 pm

    What website do I go too to buy the new tablet

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