JPay Blog

What’s this JP5 tablet all about?

We’ve received a lot of questions about the JP5 tablet. So get ready for some JP5 “101.”

 

“So in prison you can send email? Listen to music?  Download games?

 

With the JP5 Tablet, yes you can!

The next-generation tablet for corrections has brought all of these activities to inmates across the country. With an Android-based operating system and a game store with tons of cool apps, the JP5 tablet aims to provide a constructive way to spend time. From sending emails and video messages, to downloading games and new album releases, to watching educational videos, the JP5 gives inmates access to technologies that help them be productive with their time and stay connected with loved ones.

 

“But what is the overall vision in bringing the JP5 tablet to corrections?”

 

The ultimate aim of the JP5 tablet program is to provide a modern resource to help the incarcerated community stay connected and build needed relationships to assist reentry into society. Additionally, education is key to  reducing recidivism and by providing free educational resources, we hope to help build a foundation that will lead to a successful life after prison.

 

“Wait, you can earn your college credits from the JP5 tablet too?”

 

JPay is committed to making digital education a reality for any facility, helping to reform corrections and prepare offenders for success upon release. Courses and assignments can be downloaded to the JP5 tablet and completed outside of the limited classroom interactions. JPay also makes free KA Lite educational videos available, and depending on the facility, students can earn college credits and certifications through JPay’s Lantern, our tablet-based educational platform with an extensive Learning Management System and content from reputable providers.

 

“How is JPay able to bring this kind of technology to such a challenging environment?”

 

Over the past decade, JPay has worked to build a high-security platform that allows us to deploy today’s technologies inside prisons, and ensure that  families can remain in-contact with their incarcerated loved ones. From the field technicians and account managers that are constantly working with and within each facility, to our support ticketing team responding to every request, we are here to bridge the technological gap.

 

“So how can my loved one get a JP5 tablet?”

 

Availability varies by state, but we are constantly working to bring the JP5 series to every state and facility.

For details on the JP5 family of tablets in your state, please visit http://bit.ly/1Srbpnm.

About 

423 Comments

  1. tammy

    August 6, 2016 - 7:43 am

    Are the inmate’s allowed access to social media such as Facebook with the tablet? Or are there restrictions as to what they can access?

  2. Dawn

    August 6, 2016 - 1:43 am

    I am able to send my loved one music credits, so with that being said are the Jp5 tablets available in Indiana? My husband is in the Branchville correctional facility. Why would I be able to buy him music but not the player if it’s not available in his state, that makes no sense to me, and I have been waiting for it to be available for him and now that there is the music account when are they going to finally make it available in Indiana? By the time they make it available he will be home so what’s the point if I can’t buy it for him? Anyway thank you for your time.

  3. Fran in GA

    August 5, 2016 - 11:28 pm

    I just bought email letters for my son, but don’t see “Buy Media.” Is there a way he can access (send/receive) emails without the JPlayer device?

  4. Editor

    August 4, 2016 - 3:01 pm

    Hi Tanisha- Not at this time. Please let us know if you have any other questions. Have a great day!

  5. Editor

    August 4, 2016 - 2:06 pm

    Hi Tt- Please contact our customer support at support@jpay.com for assistance. Have a great day!

  6. Editor

    August 4, 2016 - 1:33 pm

    Hi Wilma – This varies by state. The best way to find out pricing is to log into your JPay account on JPay.com and see which options are available for you to purchase on your loved ones’ behalf. If you have specific questions please contact our customer service at 800-574-5729. Have a great day!

  7. Editor

    August 4, 2016 - 1:32 pm

    Hi Shirley – The JP5 tablet is available in the state of Virginia. The best way to find out pricing is to register and log into your JPay account on JPay.com and see which options are available for you to purchase on your loved ones’ behalf. If you have specific questions please contact customer service at 800-574-5729. Have a great day!

  8. Editor

    August 4, 2016 - 1:25 pm

    Hi Heather – The JP5 tablet is not available in the state of Florida. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  9. heather

    August 3, 2016 - 7:08 pm

    what about available in florida ..and whats the cost???

  10. Shirley Markee

    August 3, 2016 - 1:18 pm

    Can inmates in Virginia get these tablets? If so, how much are they?

  11. Editor

    August 3, 2016 - 9:50 am

    Hi Christina – The JP5 tablet is not available in the state of California. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  12. CHRISTINA

    August 2, 2016 - 7:37 pm

    Is it available in California???

  13. Wilma Vaughan

    August 2, 2016 - 4:12 pm

    What is the price of the tablet?

  14. Editor

    August 2, 2016 - 2:22 pm

    Hi Albert – The JP5 tablet is available in the state of Georgia. Your loved would not have to purchase the tablet. Once you register online at http://www.jpay.com you can schedule video visit or email your loved one. Please click on this link http://bit.ly/2aL4bh9to see the JPay services and rates available at your loved one’s facility. If you have specific questions, please contact our customer service at 800-574-5729. Have a great day!

  15. Editor

    August 2, 2016 - 2:16 pm

    Hi Terrie – The JP5 tablet is available in the state of Georgia. If you have specific questions please contact our customer service at 800-574-5729. Have a great day!

  16. Editor

    August 2, 2016 - 1:47 pm

    Hi Sheryle- No.

  17. Sheryle

    August 2, 2016 - 1:21 pm

    are they allowed to have both tablet and the mini? (ohio)

  18. Editor

    August 2, 2016 - 10:32 am

    Hi Gerri – The JP5 tablet is not available in the state of Oklahoma. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  19. Editor

    August 2, 2016 - 10:31 am

    Hi Kathryn – The JP5 tablet is not available in the state of Iowa. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  20. Editor

    August 2, 2016 - 9:17 am

    Hi Kenyatta – Currently, the JP5mini is available – or will be made available shortly – in most, Idaho, Louisiana, Minnesota, New Jersey, North Dakota, North Lake Correctional Facility, Ohio, Taft Correctional Facility, Vermont, Virginia, and Washington state correctional facilities. Georgia facilities have the JP5s, and Ohio facilities offer the choice between the JP5mini and the JP5s. Not every facility offers the JP5 tablets, and not every facility offers both models. The best way to determine if your loved one’s facility offers JP5 tablets is to log into your JPay account on JPay.com and see which options are available for you to purchase on your loved ones’ behalf. You can also call JPay customer service at 800-574-5729 or email support@jpay.com.

  21. Kathryn

    August 2, 2016 - 9:04 am

    Is it available in Iowa?

  22. Kenyatta

    August 2, 2016 - 2:31 am

    So what states do you acts offer it in?? Every state I see people asking about it isn’t available.

  23. gerri

    August 2, 2016 - 12:29 am

    do they allow these in the state of oklahima I cent find where to purchase them

  24. Editor

    August 1, 2016 - 3:27 pm

    Hi Gwen- Please be aware your loved one does not have access to Facebook or Google. Have a great day!

  25. Editor

    August 1, 2016 - 3:24 pm

    Hi Camron – The JP5 tablet is not available in the state of Illinois. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  26. Editor

    August 1, 2016 - 3:07 pm

    Hi Regina – All JP5 tablets work in conjunction with the JPay kiosks installed in common spaces or living units. Your loved one can bring his/her JP5 tablet to their unit once any new emails or videograms have been saved from the kiosk. Please be aware your loved one would need to log in at the JPay kiosk to send a videogram.

  27. Terrie

    August 1, 2016 - 2:46 pm

    Is this available in Georgia?

  28. Editor

    August 1, 2016 - 2:06 pm

    Hi Joann – The JP5 tablet is not available in the state of Texas. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  29. Al

    August 1, 2016 - 8:40 am

    I hope and dream that JP5 tablet will be available in IL one day!

  30. albert peck

    August 1, 2016 - 12:39 am

    My son is currently incarcerated at wheeler correctional facility in alamo,georgia, my question is will the jp5 tablet be available at the prison hes currently in ? If it is available, does the inmate have to buy one ? in order to video chat with my son will i need a jp5 tablet as well and if so what is the actual cost??

  31. Gwen Hicks

    July 31, 2016 - 2:37 am

    When they use this tablet are they able to connect to Facebook or Google accounts

  32. Tt

    July 30, 2016 - 10:17 pm

    So in southeastern corrections the jpay tablet was recieved 2 days ago and has now been taken away by a c/o and said its considered contraband? It was purchased for him it was found with him so how can this be…so if it is not gonna be returned to him how can i have them return it for a refund b/c this was purchased for him not them!

  33. Camron

    July 30, 2016 - 8:51 pm

    Do they offer the tablet in Springfield IL? I can’t find an option to buy or find pricing At all

  34. Tanisha Powell

    July 30, 2016 - 5:55 pm

    Hello I would like to know if you would conceder letting companys do any advertising such as if the inmate wanted to have a gift sent to their loved ones and if so how would you charge the company for using your JP5?

  35. joann ramirez

    July 30, 2016 - 12:46 pm

    do they have the tablets in Texas??? I can not find out anything about it on the Jpay site… Please help..

  36. Editor

    July 29, 2016 - 11:03 am

    Hi Mary- JPay does not offer tablets in the state of Pennsylvania. Please contact your loved one to verify the provider. Have a great day!

  37. Editor

    July 29, 2016 - 10:59 am

    Hi Nyla – This varies by state and the models offered. The best way to find out pricing is to log into your JPay account on JPay.com and see which options are available for you to purchase on your loved ones’ behalf.

  38. Editor

    July 29, 2016 - 10:54 am

    Hi Chrstine- Your loved one can only have one JPay tablet. Please let us know if you have any other questions. Have a great day!

  39. Editor

    July 29, 2016 - 10:33 am

    Hi Nyla- To better assist you, what state is your loved one in?

  40. Editor

    July 29, 2016 - 10:32 am

    Hi Desiree- To better assist you, what state is your loved one in?

  41. Chrstine

    July 28, 2016 - 8:57 pm

    Can he or she have more than one tablet

  42. Nyla Patterson

    July 28, 2016 - 5:39 pm

    Can I get an average cost? There is no way to find out the price at the facility I am dealing with.

  43. Nyla Patterson

    July 28, 2016 - 5:36 pm

    I can not find a price or way to order. I can send him the money through jpay, but I have no idea how much he to send.

  44. Desiree

    July 28, 2016 - 2:36 pm

    I keep going on my jpay but i don’t see where i can order this

  45. Mary Irenr

    July 27, 2016 - 6:59 am

    I logged into my acct and do not see any options to purchase either media or tablet for inmate at Muncy SCI.

    They allow for tablets as per my inmate….WHAT TO DO??

    I’ve called jpay and all they say is to log in and click on jplayer.

    It’s an FYI page.

    Once I select my inmate,
    There are no options to purchase media or tablet 😥

  46. Editor

    July 26, 2016 - 9:04 am

    Hi Ashley – Your loved one will be able to take her JP5 tablet home.

  47. Regina

    July 25, 2016 - 11:43 am

    How often are prisoners allowed to check emails on the tablet, and is the video messaging standard on the tablet?

  48. Editor

    July 25, 2016 - 11:18 am

    Hi Lanecia – This varies by state. The best way to find out pricing is to log into your JPay account on JPay.com and see which options are available for you to purchase on your loved ones’ behalf. For more information on the JP5 tablet please visit http://bit.ly/1Srbpnm.

  49. Ashley

    July 23, 2016 - 11:30 am

    when my loved one come home can he/she takethe jp5 tablet home with them ?

  50. Lanecia

    July 23, 2016 - 2:41 am

    What is the cost .of this tablet. I can’t find out anywhere on this site ??????????.

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