Hi Xris – Absolutely. Please email email@example.com or call 800-574-5729 to speak with a customer service representative. However, your loved one should write a trouble ticket from the JPay kiosk. Thanks!
Is there a number and email address to call and contact for support for the JP3 for Michigan? My loved one has a JP3 and it won’t turn on and he has so many songs on there.
We do provide JP5 tablets (the JP3 was a few versions ago) to Virginia, but not Wisconsin. You can learn more about our tablets here: https://www.jpay.com/PMusic.aspx
I have two loved ones in the state of Wisconsin and Virginia; do you supply JP3 Player’s To Them or Any Other Companies Who Are Contracted By Prison Commissary Which Do?
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