JPay Blog

JPay Goes Pink! Creating an Opportunity for Inmates to Support the Fight Against Breast Cancer

October is National Breast Cancer Month, and this year JPay partnered with the American Cancer Society to provide incarcerated individuals the opportunity to support the fight against a disease that takes thousands of lives each year. October is flooded with pink products, but it’s incredibly difficult for incarcerated individuals to make those meaningful purchases…well it was until this year!

For the month of October, the JPay team manufactured  limited edition pink products to help support and bring awareness to breast cancer. Facilities in the state of North Dakota, Ohio, and Washington had the option to purchase a pink-colored model of “JP5s 7” in addition to  pink protective cases. The pink tablets sold out in one week and we’re almost sold out of the pink protective cases!

By offering the pink-colored tablet and cases, incarcerated loved ones can have a tangible representation of their passion for the cause, something they own and use every day, not just a simple receipt from a monetary donation.

We’re honored to be able to bring this opportunity to facilities across the country and hope to expand these efforts in the years to come.

Please note that pink JP5s tablets are sold out and the pink protective cases can only be purchased from the JPay kiosks. (In select facilities)



  1. JPayJT

    October 24, 2018 - 2:18 pm

    Hi Tracee – Please email or call 800-574-5729 to speak with a customer service representative who can help you with all your tablet questions! Thanks!

  2. Tracee leinen

    October 24, 2018 - 2:09 pm

    I want to get him a tablet but I would like to know what all the costs are going to be while he has one does it still cost to talk on it, video on it? Monthly costs for the device?

  3. JPayModerator


    October 31, 2017 - 2:19 pm

    Hi Carrie – At this time, the pink-colored model of JP5s is only available as an upgrade if your loved one has no player at all or the JP5 mini. If your loved one wants to purchase a new device, the current device would have to be sent home as inmates cannot possess more than 1 player at a time. Please be mindful, the promotion for the Pink JP5s ends November 1 this year.

  4. Carrie

    October 29, 2017 - 8:59 am

    He is in Grafton reintegration center in Ohio

  5. JPayModerator


    October 27, 2017 - 1:15 pm

    Hi Carrie – Thank you for reaching out to us, what facility/state is your loved one located in?

  6. Carrie

    October 26, 2017 - 7:04 pm

    Hello. My fiancé already has the JP5s. He wants to upgrade to the pink one. He does not have the option to purchase it as he has seen on others accounts. Why is he not getting this option to upgrade? He has put in a trouble ticket but is getting no response. Thank you

  7. Editor

    January 9, 2017 - 11:53 am

    Hi Glenda – We are working with the Michigan DOC to finalize details and will make sure to communicate any updates.

  8. Editor

    January 9, 2017 - 11:51 am

    Hi Norma – Please contact our customer service at 800-574-5729 for assistance.

  9. Editor

    January 9, 2017 - 11:35 am

    Hi Melantha – Please contact our customer service at 800-574-5279 for assistance.

  10. Melantha Phillips

    January 2, 2017 - 3:28 pm

    I’m trying to purchase a player and having trouble doing so

  11. glenda tavarez

    December 30, 2016 - 10:55 am

    Do you know when Michigan Department of Corrections will be having the JPay tablets what date what month?

  12. Editor

    December 28, 2016 - 10:50 am

    Hi Jass – The JP5 tablet will not be available in Virginia for the new year.

  13. jass

    December 27, 2016 - 11:08 pm

    Are any new tablets going to become available at river north correctional center in Virginia for the new year ?


    December 13, 2016 - 11:56 am

    My son Nathan Bernal-812189 at Clallam Bay C.C. purchased the pink Jplayer and turned in his other one. To date he has not received it. I checked his tracking number at Fed-ex 706 111 629 724. It states that it was sent and received in Clallam Bay 9/23/16. I spoke with property this am and was told that his was not received? J-pay had not sent it! Appreciate if this investigated!
    Norma Wagner 253-677-6081

  15. Editor

    December 12, 2016 - 11:11 am

    Hi Brittany- Please allow 48 business hours for you email to be screened and released. If your email has not been released in that time frame, please contact our customer service to check the status of your email.

  16. Brittany

    December 7, 2016 - 7:46 pm

    I could send my loved one a message today and he won’t receive it til days later..I don’t pay this money to have to wait days…I could have stuck to letters

  17. Editor

    November 28, 2016 - 10:36 am

    Hi Gabrielle – This is up to the discretion of the Texas Department of Corrections.

  18. Christine Magray

    November 24, 2016 - 5:11 pm

    will the tablet be availbable @ Ellis unit Tx in Huntsville?

  19. Editor

    November 11, 2016 - 3:32 pm

    Hi Janice – This is up to the discretion of Texas Department of Corrections. JPay does not control the process of adding new services in each state.

  20. Maxine L Spruill

    November 10, 2016 - 6:03 pm

    Hey CO miss you, we be glad when you come home stay up and out the way?

  21. Janice Roberts

    November 10, 2016 - 12:24 pm

    this is not a comment it is a question Will the tablet be coming to the Polunsky Unit in LIvington Texas

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