JPay Blog

IMPORTANT – New limit on MoneyGram deposits starting 1/5

Effective January 5, 2017, there will be a new maximum limit of $3,000.00 for all MoneyGram transactions. Previously, this limit was $5,000.00 per transaction. This means that the MAXIMUM amount that can be transferred through MoneyGram at any one time will be $3,000.  Please be aware any other deposit/money transfer policies in place still apply in each state.


All other ways to send money through JPay have not changed.  If you currently use, the JPay mobile app, the JPay call center, or money orders to send money, the pre-established limits on those transactions remain the same.


For additional questions please contact our customer service at 800-574-5729.


Happy Holidays!



  1. JPayJT

    April 18, 2019 - 4:47 pm

    Hi – Please email or call 800-574-5729 to speak with a customer service representative who can help you. Thanks!

  2. JPayJT

    April 18, 2019 - 2:51 pm

    Hi Georgette – There is no block nor restrictions on your account. Thanks!

  3. JPayJT

    April 16, 2019 - 11:15 am

    Hi Nompulelo – You can send your friends and family money using MoneyGram. However, there is a limit regarding the amount you are allowed to send. Thanks!

  4. Nompulelo

    April 16, 2019 - 8:42 am

    Do i have to have any balance in order to receive money on money gram?

  5. wondering

    April 2, 2019 - 8:25 pm why does it say you banned my email when trying to join the forum,this is absurd! What is this? I’ve gotten some email from both,but not always…

    This is difficult as it is.

  6. wondering

    April 2, 2019 - 8:06 pm

    Do you need a jpay account and a securus account too? the receive code you give is for jpay,but the facility has something altogether different and they take securus too?! Yours goes to CA and their to Texas? I am beside myself….

    To whom do I send what to?

    p.s,cvs has a kiosk and wallmart the payslip both different input….stumped!

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