JPay Blog

Happy Mother’s Day – One Stamp VideoGrams on Sunday!

We know how important it is to stay connected with your loved ones, especially mom!  So to celebrate Mother’s Day, you can send VideoGrams to your incarcerated loved ones for just one stamp each, from 9am to 9pm EST on Sunday, May 13, 2018.

Show you care by sending 30-second videos from your smartphone through the JPay mobile app!

Please take note of the participating locations:

The below locations are participating in the one stamp VideoGram promotion for Sunday, May 13, 2018 with both inbound and outbound VideoGrams: Florida DOC, Georgia DOC, Indiana DOC, Kentucky DOC, North Dakota DOC, Dakota Women’s Correctional and Rehabilitation Center in North Dakota and Ohio DOC.

The below locations are participating in the one stamp VideoGram promotion for Sunday, May 13, 2018 with only inbound VideoGrams sent by friends and family: California Institution for Women, California Substance Abuse Treatment Facility, High Desert State Prison in California (C-Yard only), Kern Valley State Prison in California (C-Yard only), Central California Women’s Facility, Idaho DOC and Washington DOC. Please note, Kansas DOC and Minnesota DOC are NOT participating in this promotion.

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61 Comments

  1. JPayJT

    May 7, 2019 - 1:52 pm

    Hi Loretta – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help you. Thanks!

  2. JPayJT

    May 7, 2019 - 1:49 pm

    Hi Ashley – Sorry for the delay. This service is not available in Indiana DOC. Thanks!

  3. JPayJT

    May 7, 2019 - 1:48 pm

    Hi Lance – Please log into your mobile app for viewing. Thanks!

  4. JPayJT

    May 7, 2019 - 1:47 pm

    Hi Ginger – After a period of time the items received and sent archived, as the inbox and outbox stores about 200 files. Thanks!

  5. JPayJT

    May 7, 2019 - 1:43 pm

    Hi Melissa – Sorry for the delay. Our records show that the VideoGram sent on mother’s day to JENNIFER KLINE was successfully delivered. Thanks!

  6. JPayJT

    May 7, 2019 - 1:22 pm

    Hi Michelle – Sorry for the delay. Our records show that all mails and videos were successfully delivered to you. Thanks!

  7. MOOKBABII

    July 21, 2018 - 8:50 pm

    JPAY LIT..,. Im so pleased with the app and its convenience I had to blog it …well worth every stamp for ever txt and or video

  8. JPayJT

    June 28, 2018 - 6:52 pm

    Hi Allison – These questions should be directed to the facility. Thanks!

  9. Allison

    June 25, 2018 - 10:00 am

    If an inmate is moved to attend court, is his jpay temporarily shut down? Will he be returned to the same facility? Will his jpay be restarted?

  10. JPayJT

    June 1, 2018 - 8:16 am

    Hi Faith – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help get you logged in. Thanks!

  11. FAITH

    May 31, 2018 - 11:18 pm

    HERE ARE SOME OF US WHO ARE ( KNUCKLE HEADS ) AND SOME OF US WHO ARE IN THE HORSE AND BUGGY STAGE OF THIS NEW TECH AGE, WHAT EVER,,,,BE KIND TO US, AND HELP US WHEN YOU CAN. WE LEARNING.

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