JPay Blog

Happy Father’s Day – One Stamp VideoGrams on Sunday!

We know how important it is to stay connected with your loved ones, especially family!  So to celebrate Father’s Day, you can send VideoGrams to your incarcerated loved ones for just one stamp each, from 9am to 9pm EST this Sunday, June 17, 2018.

Show you care by sending 30-second videos from your smartphone through the JPay mobile app!

Please take note of the participating locations:

The below locations are participating in the one stamp VideoGram promotion for Sunday, May 13, 2018 with both inbound and outbound VideoGrams: Florida DOC, Georgia DOC, Indiana DOC, Kentucky DOC, North Dakota DOC, Dakota Women’s Correctional and Rehabilitation Center in North Dakota and Ohio DOC.

The below locations are participating in the one stamp VideoGram promotion for Sunday, May 13, 2018 with only inbound VideoGrams sent by friends and family: California Institution for Women, California Substance Abuse Treatment Facility, High Desert State Prison in California (C-Yard only), Kern Valley State Prison in California (C-Yard only), Central California Women’s Facility, Idaho DOC and Washington DOC. Please note, Kansas DOC and Minnesota DOC are NOT participating in this promotion.

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127 Comments

  1. JPayJT

    May 7, 2019 - 10:35 am

    Hi Vickey – This promotion was on Sunday, June 17, 2018 and is no longer available. Should this change, we will notify all customers. Thanks!

  2. JPayJT

    May 7, 2019 - 10:26 am

    Hi Christine – Your loved one is located in Chuckawalla Valley State Prison. VideoGram is currently not offered. Thanks!

  3. JPayJT

    May 7, 2019 - 9:55 am

    Hi Aneesah – Please be advised that your message was sent to JPay.com/Blog. If we can assist you with any questions or concerns please let us know. Thanks!

  4. JPayJT

    May 7, 2019 - 9:55 am

    Hi April – Please be advised that your message was sent to JPay.com/Blog. If we can assist you with any questions or concerns please let us know. Thanks!

  5. JPayJT

    May 7, 2019 - 9:54 am

    Hi Katherine – If videograms are available at the institution, they can be recorded and send whenever. Thanks!

  6. JPayJT

    November 26, 2018 - 9:42 am

    Hi Kristi – You can send VideoGrams through the JPay mobile app. Thanks!

  7. Kristi Dishner

    November 22, 2018 - 4:19 pm

    I’d like to send my brother a video gram to my brother today (Thanksgiving) at Ohio DOJ, where do I begin?

  8. JPayJT

    November 2, 2018 - 1:44 pm

    Hi Gwendolyn – If your loved one can receive emails, then you can purchase and send a birthday eCard. However, JPay does not supply tangible cards. Thanks!

  9. Gwendolyn

    November 2, 2018 - 1:13 pm

    Can I buy a Birthday Card thru JPay?

  10. JPayJT

    November 2, 2018 - 1:00 pm

    Hi Susan – NY DOC locations will receive JPay tablets. We do not have a confirmed date at this time. Thanks!

  11. susan A GASKIN

    October 31, 2018 - 6:46 pm

    Does Eaastern DOC in New York getting tablets if so when?

  12. JPayJT

    October 17, 2018 - 2:35 pm

    Hello – At this time we do not have any information to provide regarding tablets in Arizona. Thanks!

  13. JPayJT

    October 17, 2018 - 2:32 pm

    Hello – Email is not available there at this time. Thanks!

  14. JPayJT

    October 17, 2018 - 2:29 pm

    Hi Robin – When you log into your JPay account there should be a tile that says “email.” If you do not see this option, then most likely your loved one does not have the email option. Thanks!

  15. rosianDean

    October 11, 2018 - 8:25 am

    Ola bom dia!!! Voces poderiam fazer umas promoções as vezes ainda mais para quem compra tantos selos como eu,obrigada!!!

  16. Robin Faulkner

    October 6, 2018 - 5:44 pm

    I cannot figure out how to send my son an emai through JPayl. I have been trying to figure out for 2 days.

  17. Ibarra

    October 5, 2018 - 2:00 am

    Is email service or tablets available for Donovan in San Diego?

  18. D. Hooper

    October 3, 2018 - 6:43 am

    Which facilities in arizona will be having thee j5 tablets!??? And how much are stamps??? It won’t let me add my contact!??? Wth!??

  19. JPayJT

    September 25, 2018 - 3:24 pm

    Hi Jelly – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help you. Thanks!

  20. Jelly

    September 21, 2018 - 1:18 pm

    Can I pay off my probation fine using a credit card ?

  21. JPayJT

    August 27, 2018 - 1:57 pm

    Hi Lulu – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help track the player you purchased. Thanks!

  22. JPayJT

    August 27, 2018 - 1:51 pm

    Hi Nancy – Yes they are! Thanks!

  23. JPayJT

    August 27, 2018 - 1:42 pm

    Hi Megan – JPay is working properly. Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help you with this issue. Thanks!

  24. JPayJT

    August 27, 2018 - 1:37 pm

    Hi Lupe – If Video Visits are available at your loved one’s facility, you will see the option to schedule a Video Visitation session when you log into your JPay account. Thanks!

  25. Lupe

    August 27, 2018 - 12:28 pm

    How do I signed up for websites chat or a video visit.

  26. Megan

    August 21, 2018 - 11:20 pm

    I can’t send any emails or pics or do the video is there something going on with JPay?

  27. Nancy J Powell

    August 19, 2018 - 8:42 am

    Are the tablets available in Florida yet?

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