JPay Blog

Electronic Visitation Applications are coming to Washington State!

Beginning September 1st, 2016, the Washington State Department of Corrections (WADOC) will be transitioning to fully electronic visitation applications. This new policy will apply to all visitors, both adults and minors. The electronic visitor application can be found at the following link:

doc.wa.gov/docs/forms/visitor-application.htm

By moving to online applications, visitor applications can be processed much faster and potential visitors will receive automatic confirmation once their application is received.┬áIf you don’t have a computer, you can use a smartphone or tablet to complete the online application form, or a library computer, or a friend or family member’s device.

For help processing your application, please contact the Family Services Unit at dochqvisitunit@doc.wa.gov.

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102 Comments

  1. JPayJT

    January 9, 2019 - 2:01 pm

    Hi Shari – At this time, there are no plans to implement JPay Electronic visitation in Texas. If/when we launch new services, we will inform all customers. Thanks!

  2. Shari Murphy

    January 7, 2019 - 6:59 pm

    what about Tx My grand daughter is there What a miracle it would be I have not seen her in 4 years I miss her so much

  3. JPayJT

    December 4, 2018 - 6:12 pm

    Hi Shaton – Whenever new products and services are made available, JPay will alert all customers. Thanks!

  4. Shaton

    November 28, 2018 - 11:25 pm

    When will Electronic Visitation form become eligible in Bonne Terre Prison and Video Visitations?

  5. JPayJT

    June 28, 2018 - 6:48 pm

    Hi Sierra – Video Visitation is not currently available in Nebraska. Thanks!

  6. Sierra

    June 26, 2018 - 1:04 pm

    Is this available in Nebraska?

  7. Editor

    March 21, 2017 - 8:31 am

    Hi Itzmeehbee – Please be aware that your loved one does not have access to the Internet, including Facebook.

    The best ways to contact your loved one is to send an email (even with an attached photo or video). Please click on this link http://www.jpay.com/PAvail.aspx to see the JPay services and rates available at your loved one’s facility. Have a great day!

  8. itzmeehbee

    March 17, 2017 - 11:13 pm

    Hey gonna talk or what I’m going to bed

  9. Editor

    November 9, 2016 - 2:51 pm

    Hi Shawn- Electronic visitation applications are not available in the state of Louisiana. The addition of new services is up to the discretion of the Louisiana Department of Corrections.

  10. Editor

    November 9, 2016 - 2:48 pm

    Hi Tajea- You can send a letter to your state DOC encouraging the state to adopt additional products and services.

  11. tajea

    November 8, 2016 - 5:01 pm

    if wanted it requested who shall we speak to ??

  12. Shawn

    November 8, 2016 - 4:12 pm

    Hi! Is this available in the state of Louisiana, at Angola? (Louisiana State Penitentiary) And if not are there any possible plan to have it?

  13. Editor

    November 8, 2016 - 9:15 am

    Hi Tajea- This is up to the discretion of the New Jersey Department of Corrections. JPay does not control the process of adding new products and services in each state.

  14. Tajea

    November 7, 2016 - 3:50 pm

    when will video visitation be available in NJ prisons ?

  15. Editor

    November 7, 2016 - 3:26 pm

    Hi Miranda- This is up to the discretion of the Texas Department of Corrections. JPay does not control the process of adding new services in each state.

  16. Miranda Iverson

    November 7, 2016 - 3:39 am

    When will video visitation be available in Texas..at coffield unit

  17. richard b mcelroy jr

    November 6, 2016 - 9:57 am

    what is the problem with all states not using the same system and all the new available add on products dept of corrections needs to keep up with technology that is ever changing why are they so slow and hesitant

  18. Editor

    November 2, 2016 - 2:47 pm

    Hi Amanda – We are working with the Tennessee DOC to make more services available. As soon as we have an update, we will make sure to let everyone know.

  19. Amanda Stewart

    November 2, 2016 - 2:04 am

    when will there been video visitat
    ions and videogram be available at west tennessee state in henning tn

  20. Editor

    October 31, 2016 - 11:01 am

    Hi Shawna – This is up to the discretion of the Illinois Department of Corrections. JPay does not control the process of adding new services in each state. Once we receive any updates, we will make sure to let everyone know.

  21. Shawna Urquhart

    October 27, 2016 - 9:46 am

    When will video visitation come to Vandelia Correctional Center in Illinois

  22. Editor

    October 17, 2016 - 2:02 pm

    Hi Deana – Thank you for your interest in bringing electronic visitation applications to the state of Michigan. Please be aware JPay does not control the process of adding new services in each state. This is up to the discretion of each state Department of Corrections. As soon as we have any updates, we will make sure to let everyone know.

  23. Editor

    October 17, 2016 - 1:59 pm

    Hi K – JPay video Visitation is not available in the state Texas. Please be aware JPay does not control the process of adding new services in each state. This is up to the discretion of each state Department of Corrections.

  24. Deana Hoornstra

    October 15, 2016 - 1:38 pm

    My brother is in Michigan at Lakeland Correctional Facility. I check every month and they still don’t have it there. Can you please try to get them to let them have it. We live a long ways a way and it would be nice for his birthday and Christmas since nobody went to see him this year. Thank you!

  25. K. Robinson

    October 14, 2016 - 5:56 pm

    Are video visitations available in Texas? If not, do you know if there is a time frame?

  26. Editor

    October 14, 2016 - 10:35 am

    Hi Patti- We are working to bring additional services to the state of Iowa. Thank you for your interest and we will make sure to communicate any updates.

  27. Editor

    October 12, 2016 - 8:59 am

    Hi Linda – You can write a letter to the state Department of Corrections to encourage the state to adopt new products and services.

  28. Editor

    October 12, 2016 - 8:54 am

    Hi Ginger- If your loved one is in Washington State or Indiana, you can complete your visitation application online at http://www.jpay.com. If you would like assistance, please contact our customer service at 800-574-5729. Have a great day!

  29. ginger

    October 11, 2016 - 11:37 pm

    can I fill out visitation forms online for emanuals womens facility so we can have vidieo visits

  30. patti Axline

    October 10, 2016 - 12:45 pm

    Just wondering is it going to come to Iowa soon. cant wait to have this option.

  31. Editor

    October 7, 2016 - 10:50 am

    Hi Cisco- Electronic visitation applications are not available in Ohio.

  32. Cisco

    October 6, 2016 - 12:59 pm

    Is electronic visitation application available in Ohio

  33. Linda Denning

    October 5, 2016 - 11:59 am

    I have a brother in Amarillo, Tx. I am disabled and can’t drive the 7-8 hours it takes to get there so I only get to see him once a year if I’m lucky. I understand it is going to take awhile to get in every state. In the meantime, is there anyway we as family members can help speed the process such as speaking to our congressman and state officials? Thank you, Linda

  34. Editor

    October 4, 2016 - 3:23 pm

    Hi Yong – Video visitation in not available in the state of Virginia.

  35. Yong

    October 4, 2016 - 1:36 pm

    Is video visitation available in va?

  36. Editor

    October 4, 2016 - 9:47 am

    Hi Lisa- At this time we do not have any information regarding the availability of electronic visitation applications in the state of Michigan.

  37. Editor

    October 4, 2016 - 9:42 am

    Hi Dorothy- Not at this time.

  38. Dorothy

    October 1, 2016 - 10:59 am

    Is there any news on when video visitation will be available in Tennessee?

  39. Editor

    September 28, 2016 - 10:47 am

    Hi Caryn – Please contact the Family Services Unit at dochqvisitunit@doc.wa.gov for assistance.

  40. lisa l massey

    September 28, 2016 - 6:41 am

    When will electronic visitation come to Michigan?

  41. Editor

    September 26, 2016 - 9:48 am

    Hi Dennis- Your wife would need to have a separate account. If you have additional questions, please contact our customer service at 800-574-5729. Have a great day!

  42. Caryn Brightwell

    September 20, 2016 - 12:59 pm

    I see the form to fill out for visitations….but I’m lost on how I would send my a copy of my ID in to be able to be listed on a members visiting list….

  43. Editor

    September 20, 2016 - 10:42 am

    Hi Rita- Video visitation is not available in Florida. Please let us know if you have any other questions. Have a great day!

  44. Dennis

    September 20, 2016 - 9:32 am

    I completed the electronic request for visitation on my JPay account. My wife also wants to visit when I do. Can I complete an electronic application for her also on my account or does she have to have a separate JPay account also? Thanks

  45. Rita

    September 20, 2016 - 8:45 am

    Is video visitation available in south Florida ?

  46. Editor

    September 16, 2016 - 8:57 am

    Hi David- Please contact our customer service at 800-574-5729 and they will be able to help you. Have a great day!

  47. David Payne

    September 15, 2016 - 4:47 pm

    How do I check status money sent to an inmate at WA State Penitentiary? I have a confermation number

  48. Editor

    September 15, 2016 - 10:18 am

    Hi Hazel- Video visitation is not available in the state of Kentucky. As soon as we receive any updates, we will make sure to let everyone know. Have a great day!

  49. Hazel Schiller

    September 14, 2016 - 7:54 am

    Do you have video visitation at Little Sandy in Kentucky. If not do you know when you will have it there?

  50. Editor

    September 13, 2016 - 1:32 pm

    Hi Annette- At this time we do not have any information regarding the availability of electronic visitation applications in Michigan. Thank you for your interest and we will make sure to communicate any updates. Have a great day!

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