JPay Blog

Electronic Visitation Applications are coming to Washington State!

Beginning September 1st, 2016, the Washington State Department of Corrections (WADOC) will be transitioning to fully electronic visitation applications. This new policy will apply to all visitors, both adults and minors. The electronic visitor application can be found at the following link:

doc.wa.gov/docs/forms/visitor-application.htm

By moving to online applications, visitor applications can be processed much faster and potential visitors will receive automatic confirmation once their application is received. If you don’t have a computer, you can use a smartphone or tablet to complete the online application form, or a library computer, or a friend or family member’s device.

For help processing your application, please contact the Family Services Unit at dochqvisitunit@doc.wa.gov.

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94 Comments

  1. Editor

    March 21, 2017 - 8:31 am

    Hi Itzmeehbee – Please be aware that your loved one does not have access to the Internet, including Facebook.

    The best ways to contact your loved one is to send an email (even with an attached photo or video). Please click on this link http://www.jpay.com/PAvail.aspx to see the JPay services and rates available at your loved one’s facility. Have a great day!

  2. itzmeehbee

    March 17, 2017 - 11:13 pm

    Hey gonna talk or what I’m going to bed

  3. Editor

    November 9, 2016 - 2:48 pm

    Hi Tajea- You can send a letter to your state DOC encouraging the state to adopt additional products and services.

  4. tajea

    November 8, 2016 - 5:01 pm

    if wanted it requested who shall we speak to ??

  5. Editor

    November 9, 2016 - 2:51 pm

    Hi Shawn- Electronic visitation applications are not available in the state of Louisiana. The addition of new services is up to the discretion of the Louisiana Department of Corrections.

  6. Shawn

    November 8, 2016 - 4:12 pm

    Hi! Is this available in the state of Louisiana, at Angola? (Louisiana State Penitentiary) And if not are there any possible plan to have it?

  7. Editor

    November 8, 2016 - 9:15 am

    Hi Tajea- This is up to the discretion of the New Jersey Department of Corrections. JPay does not control the process of adding new products and services in each state.

  8. Tajea

    November 7, 2016 - 3:50 pm

    when will video visitation be available in NJ prisons ?

  9. Editor

    November 7, 2016 - 3:26 pm

    Hi Miranda- This is up to the discretion of the Texas Department of Corrections. JPay does not control the process of adding new services in each state.

  10. Miranda Iverson

    November 7, 2016 - 3:39 am

    When will video visitation be available in Texas..at coffield unit

  11. richard b mcelroy jr

    November 6, 2016 - 9:57 am

    what is the problem with all states not using the same system and all the new available add on products dept of corrections needs to keep up with technology that is ever changing why are they so slow and hesitant

  12. Editor

    November 2, 2016 - 2:47 pm

    Hi Amanda – We are working with the Tennessee DOC to make more services available. As soon as we have an update, we will make sure to let everyone know.

  13. Amanda Stewart

    November 2, 2016 - 2:04 am

    when will there been video visitat
    ions and videogram be available at west tennessee state in henning tn

  14. Editor

    October 31, 2016 - 11:01 am

    Hi Shawna – This is up to the discretion of the Illinois Department of Corrections. JPay does not control the process of adding new services in each state. Once we receive any updates, we will make sure to let everyone know.

  15. Shawna Urquhart

    October 27, 2016 - 9:46 am

    When will video visitation come to Vandelia Correctional Center in Illinois

  16. Editor

    October 17, 2016 - 2:02 pm

    Hi Deana – Thank you for your interest in bringing electronic visitation applications to the state of Michigan. Please be aware JPay does not control the process of adding new services in each state. This is up to the discretion of each state Department of Corrections. As soon as we have any updates, we will make sure to let everyone know.

  17. Deana Hoornstra

    October 15, 2016 - 1:38 pm

    My brother is in Michigan at Lakeland Correctional Facility. I check every month and they still don’t have it there. Can you please try to get them to let them have it. We live a long ways a way and it would be nice for his birthday and Christmas since nobody went to see him this year. Thank you!

  18. Editor

    October 17, 2016 - 1:59 pm

    Hi K – JPay video Visitation is not available in the state Texas. Please be aware JPay does not control the process of adding new services in each state. This is up to the discretion of each state Department of Corrections.

  19. K. Robinson

    October 14, 2016 - 5:56 pm

    Are video visitations available in Texas? If not, do you know if there is a time frame?

  20. Editor

    October 12, 2016 - 8:54 am

    Hi Ginger- If your loved one is in Washington State or Indiana, you can complete your visitation application online at http://www.jpay.com. If you would like assistance, please contact our customer service at 800-574-5729. Have a great day!

  21. ginger

    October 11, 2016 - 11:37 pm

    can I fill out visitation forms online for emanuals womens facility so we can have vidieo visits

  22. Editor

    October 14, 2016 - 10:35 am

    Hi Patti- We are working to bring additional services to the state of Iowa. Thank you for your interest and we will make sure to communicate any updates.

  23. patti Axline

    October 10, 2016 - 12:45 pm

    Just wondering is it going to come to Iowa soon. cant wait to have this option.

  24. Editor

    October 7, 2016 - 10:50 am

    Hi Cisco- Electronic visitation applications are not available in Ohio.

  25. Cisco

    October 6, 2016 - 12:59 pm

    Is electronic visitation application available in Ohio

  26. Editor

    October 12, 2016 - 8:59 am

    Hi Linda – You can write a letter to the state Department of Corrections to encourage the state to adopt new products and services.

  27. Linda Denning

    October 5, 2016 - 11:59 am

    I have a brother in Amarillo, Tx. I am disabled and can’t drive the 7-8 hours it takes to get there so I only get to see him once a year if I’m lucky. I understand it is going to take awhile to get in every state. In the meantime, is there anyway we as family members can help speed the process such as speaking to our congressman and state officials? Thank you, Linda

  28. Editor

    October 4, 2016 - 3:23 pm

    Hi Yong – Video visitation in not available in the state of Virginia.

  29. Yong

    October 4, 2016 - 1:36 pm

    Is video visitation available in va?

  30. Editor

    October 4, 2016 - 9:42 am

    Hi Dorothy- Not at this time.

  31. Dorothy

    October 1, 2016 - 10:59 am

    Is there any news on when video visitation will be available in Tennessee?

  32. Editor

    October 4, 2016 - 9:47 am

    Hi Lisa- At this time we do not have any information regarding the availability of electronic visitation applications in the state of Michigan.

  33. lisa l massey

    September 28, 2016 - 6:41 am

    When will electronic visitation come to Michigan?

  34. Editor

    September 28, 2016 - 10:47 am

    Hi Caryn – Please contact the Family Services Unit at dochqvisitunit@doc.wa.gov for assistance.

  35. Caryn Brightwell

    September 20, 2016 - 12:59 pm

    I see the form to fill out for visitations….but I’m lost on how I would send my a copy of my ID in to be able to be listed on a members visiting list….

  36. Editor

    September 26, 2016 - 9:48 am

    Hi Dennis- Your wife would need to have a separate account. If you have additional questions, please contact our customer service at 800-574-5729. Have a great day!

  37. Dennis

    September 20, 2016 - 9:32 am

    I completed the electronic request for visitation on my JPay account. My wife also wants to visit when I do. Can I complete an electronic application for her also on my account or does she have to have a separate JPay account also? Thanks

  38. Editor

    September 20, 2016 - 10:42 am

    Hi Rita- Video visitation is not available in Florida. Please let us know if you have any other questions. Have a great day!

  39. Rita

    September 20, 2016 - 8:45 am

    Is video visitation available in south Florida ?

  40. Editor

    September 16, 2016 - 8:57 am

    Hi David- Please contact our customer service at 800-574-5729 and they will be able to help you. Have a great day!

  41. David Payne

    September 15, 2016 - 4:47 pm

    How do I check status money sent to an inmate at WA State Penitentiary? I have a confermation number

  42. Editor

    September 15, 2016 - 10:18 am

    Hi Hazel- Video visitation is not available in the state of Kentucky. As soon as we receive any updates, we will make sure to let everyone know. Have a great day!

  43. Hazel Schiller

    September 14, 2016 - 7:54 am

    Do you have video visitation at Little Sandy in Kentucky. If not do you know when you will have it there?

  44. Editor

    September 12, 2016 - 1:27 pm

    Hi Lisa- Not at this time. Thank you for your interest and we will make sure to communicate any updates. Have a great day!

  45. Lisa Butler

    September 12, 2016 - 10:05 am

    Can you apply electronically in Idaho?

  46. Editor

    September 13, 2016 - 1:32 pm

    Hi Annette- At this time we do not have any information regarding the availability of electronic visitation applications in Michigan. Thank you for your interest and we will make sure to communicate any updates. Have a great day!

  47. Annette Foster

    September 12, 2016 - 1:21 am

    When will this be offered in Michigan?

  48. Editor

    September 12, 2016 - 2:33 pm

    Hi Patrice – Please be aware we are working to bring all our services to the state of Arizona. Thank you for your interest and we will make sure to communicate any updates. Have a great day!

  49. Patrice Barnard-Wilson

    September 11, 2016 - 9:25 pm

    Will there be video visits or JPay in Arizona

  50. Editor

    September 8, 2016 - 3:01 pm

    Hi Frenchy- At this time we do not have any information regarding the availability of JP5 tablets in the state of Florida. Thank you for your interest and we will make sure to communicate any updates. Have a great day!

  51. Frenchy

    September 7, 2016 - 6:20 pm

    Approximately when jp5 tab will be available in Florida.

  52. Editor

    September 8, 2016 - 3:01 pm

    Hi Mz. king- At this time we do not have any information regarding the availability of JP5 tablets in the state of Texas. Thank you for your interest and we will make sure to communicate any updates. Have a great day!

  53. Mz.king

    September 7, 2016 - 5:14 pm

    When will jpay tablets be available in texas

  54. Editor

    September 8, 2016 - 2:57 pm

    Hi Cindy – The JP5 tablet is not available in the state of Indiana. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  55. Cindy

    September 7, 2016 - 12:12 pm

    Is the tablet available in Indiana?

  56. Editor

    September 8, 2016 - 3:00 pm

    Hi Corrine- At this time we do not have any information regarding the availability of video visitation in the state of California. Thank you for your interest and we will make sure to communicate any updates. Have a great day!

  57. Corrine Sue sams

    September 7, 2016 - 9:47 am

    Will video visitation be offered in California DOC soon?

  58. Averye

    September 5, 2016 - 11:57 am

    I wonder when video visitation will come to Louisiana?

  59. Mary Wyrick

    September 5, 2016 - 8:58 am

    When is North Carolina going to get with the program? Video visitation etc???

  60. Editor

    September 6, 2016 - 11:00 am

    Hi Ms. Smith – The New Jersey Department of Corrections will decide when to make additional products and services available. At this time we do not have any updates but we will make sure to communicate any changes. Have a great day!

  61. Ms Smith

    September 5, 2016 - 6:06 am

    When will the larger player be available in nj specifically Northern State Prison. Right now all they offer is the mini tablet

  62. Editor

    September 6, 2016 - 10:40 am

    Debbie – The JP5 tablet is not available in the state of Florida. Please be aware we are constantly working to bring our products and services to every state and we will make sure to communicate any updates. Have a great day!

  63. Debbie

    September 5, 2016 - 12:03 am

    Is jp tablets are they in florida and how do i find out how to see

  64. Editor

    September 6, 2016 - 10:03 am

    Hi Erin- Not at this time.

  65. Erin

    September 3, 2016 - 11:33 am

    Is there any update of video visitation for tdcj? i have a loved one there and i live a whole days drive away per way.

  66. Editor

    September 6, 2016 - 10:23 am

    Hi Pat – Please contact the Family Services Unit at dochqvisitunit@doc.wa.gov and they will be able to answer your questions. Have a great day!

  67. Pat

    September 3, 2016 - 7:02 am

    Is this just for new applicants or do existing visitors also need to re-apply electronically?

  68. Editor

    September 6, 2016 - 9:52 am

    Hi Kathy- You can complete your visitation application online in the state of Indiana. To register and get started please visit http://www.jpay.com. If you would like assistance or have questions, please contact our customer service at 800-574-5729 and they will be able to help you. Have a great day!

  69. Kathy

    September 2, 2016 - 12:36 pm

    Do they have this set up for Indiana facility’s ? Concern mother!

  70. Editor

    September 12, 2016 - 2:25 pm

    Hi Traci – Please be aware we are constantly working to bring all our services to the state of Michigan. At this time we do not have any updates. Have great day!

  71. Traci Rogers

    September 2, 2016 - 12:09 pm

    I was wondering if the electronic visitation will be available in Michigan and how soon with the introduction to the tablets

  72. Editor

    September 2, 2016 - 10:32 am

    Hi Nadia- The link should be updated now. Please let us know if you have any other questions. Have a great day!

  73. Nadia

    September 2, 2016 - 10:25 am

    I have been trying to access the electronic visitation application and the link says that it’s not accessible for public viewing. How can I make sure I can get my application in?

    Thanks!

  74. Editor

    September 1, 2016 - 2:14 pm

    Hi Kelly- The JP5 tablet is available in the state of Ohio. For more information, please visit http://bit.ly/1Srbpnm. Have a great day!

  75. Kelly James

    September 1, 2016 - 2:10 pm

    When r the jp5 coming to ohio

  76. Editor

    September 1, 2016 - 9:33 am

    Hi Melinda- Not at this time. Thank you for your interest and we will make sure to communicate any updates. Have a great day!

  77. Melinda Gobble

    August 31, 2016 - 9:12 pm

    Is the electronic visit for central state prison in Georgia?

  78. Editor

    August 30, 2016 - 9:16 am

    Hi Brandie- To get started please visit the following link http://www.jpay.com. You will need your loved one’s ID# to register.

    Once you log in and update your profile information, you will see all the services available at your loved one’s facility. If you would like assistance or have questions, please contact our customer service at 800-574-5729 and they will be able to help you. Have a great day!

  79. Brandie Brandon

    August 30, 2016 - 5:59 am

    How do I go about doing the set up process for Tn prison West tn state prison?

  80. Editor

    August 30, 2016 - 2:21 pm

    Hi Connie – The electronic visitation application is available for all facilities in Washington State. There is no cost to submit your application online. Have a great day!

  81. Connie Gonzalez

    August 29, 2016 - 6:28 am

    How can we find out which states/prisons have electronic visitation and how can we find out what the rate are before filling out an application?

  82. Editor

    August 30, 2016 - 2:20 pm

    Hi Connie- There is no cost to submit your visitation application online. For specific questions, please contact please contact the Family Services Unit at dochqvisitunit@doc.wa.gov. Have a great day!

  83. Connie

    August 29, 2016 - 6:24 am

    Before applying where can we view what the rates are for Electronic Visitation?

  84. Editor

    August 30, 2016 - 2:14 pm

    Hi Michelle – Thank you for your interest. At this time we do not have any updates regarding electronic visitation applications in Tennessee. Have a great day!

  85. Michelle Baker

    August 28, 2016 - 3:55 pm

    What about Nashville ..B.C.C.X and M.C.C.X

  86. Richard

    August 28, 2016 - 10:25 am

    I wish they ofer stamp packages with more stamps or at least allow me to pick the quantity of the existing ones, so that I may order more at one time.

  87. Editor

    August 30, 2016 - 2:02 pm

    Hi Brittany- Please be aware we are working to make our products and services available in all states. Product availability varies by state and we will make sure to communicate any updates. Have a great day!

  88. Brittany

    August 26, 2016 - 9:46 pm

    When will all facilities have the video calling and jp tablets?

  89. Editor

    August 30, 2016 - 11:02 am

    Hi Shannon – Thank you for your interest. Please be aware we are constantly working to bring our products and services to every state. At this time we do not have any updates regarding electronic visitation applications in Texas but we will make sure to communicate any updates. Have a great day!

  90. Shannon

    August 26, 2016 - 5:52 pm

    When will electronic visitation come to Texas?

  91. Editor

    August 30, 2016 - 10:20 am

    Hi Melissa – Please be aware we are constantly working to bring our products and services to every state. At this time we do not have any updates regarding electronic visitation applications in the state of Texas but we will make sure to communicate any updates. Have a great day!

  92. Melissa

    August 25, 2016 - 5:28 pm

    When will this be offered in Texas

  93. Editor

    August 25, 2016 - 10:53 am

    Hi Marcquia- This update is for all facilities in Washington State.

  94. Marcquia

    August 25, 2016 - 8:05 am

    This is wonderful news! Is this for all facilities?

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