JPay Blog

The JP5mini is now available in Michigan!

For those of you with a loved one in the state of Michigan, your loved one can now purchase the JP5mini or the JP5s tablet. Additionally, JP5 media products including- stamps, accessories and music can all be purchased from the JPay kiosks located within each (MIDOC) facility.


Please be aware media credits are not available in the state of Michigan, which means only your loved one can purchase a tablet or stamps – you can’t do that for them.  If you have any questions or concerns, we ask that you contact the Michigan Department of Corrections directly or visit their website for more information.




Effective February 28th, 2017,  JPay will no longer process payments for the Michigan Department of Corrections (MIDOC), as the department has transitioned to a new vendor. This means that JPay will continue to accept payments for the Michigan DOC up to February 28th, 2017.


If you used JPay (online, mobile app, or phone) to send money, sent money orders to JPay, or if you’re a cash customer and send money from Walmart or MoneyGram®, you will no longer have access to these services.

IMPORTANT: Other JPay services – including email – ARE NOT affected by this change; you can continue to use JPay’s communications services normally.

Additionally, JP5mini tablets – which can be used to read and write email, listen to music, and more – will soon be available in your loved ones’ facilities.

If you have any questions or concerns, we ask that you contact the Michigan Department of Corrections directly or visit their website for more information.






  1. Jessica

    September 14, 2017 - 8:36 pm

    Hello. Two questions.
    1. What happens to an inmate’s tablet (and the contents/credits) if he or she is moved to a facility where they are not allowed?
    2. What happens to an inmate’s tablet (and the contents/credits) upon his or her release?

    Thank you for your thorough answer to these very important questions.

  2. Jade Trombetta

    September 12, 2017 - 1:58 pm

    Hi Yvette – Depending on what is available in each facility, the tablets are also used for email, games, eBooks, storing photos, education and more! Thanks!

  3. Yvette Villanueva

    September 12, 2017 - 1:51 pm

    What Are the tablets for? Music only ?

  4. Candy Johnson

    September 11, 2017 - 11:25 pm

    When will the Jtablet be in Kentucky

  5. Anita S

    September 8, 2017 - 2:42 pm

    Hi, Are these available in Colorado?

  6. Joyce robbins

    September 8, 2017 - 12:12 pm

    Will that be able to see movies soon,in Georgia? That would be so nice to do! !thanks.

  7. Linda Price

    September 5, 2017 - 3:31 pm

    Are the jp5 available in Michigan and if they are much are they?

  8. kathi

    September 5, 2017 - 12:35 pm

    when will it be available in Pennnsylvania and the cost??

  9. pmcshane

    September 4, 2017 - 12:17 pm

    Will the JP5 be available in Illinois at Dixon Correctional Center

  10. Charlotte Jordan-Phelps

    September 3, 2017 - 12:14 pm

    Hi is the jp5 available in new jersey and if so can I purchase one for a friend or do I send him the money to purchase one
    Thanks Charlotte

  11. Tammie

    September 3, 2017 - 11:34 am

    Two questions. Is the Jp5 available in Georgia? And how do I purchase one for my loved one?

  12. Finley Hale SR

    August 31, 2017 - 9:55 pm

    Would you please contact me with details when the JP5 is available in Florida

  13. Editor

    August 30, 2017 - 1:31 pm

    Hi Michelle – The JP5 tablet is available in Virginia. If your loved one already owns a tablet, only he/she can purchase a new tablet from the kiosk. If your loved one does not own a tablet, there will be an option for you to purchase one through Thanks!

  14. Michelle Brooks

    August 30, 2017 - 9:41 am

    Hello, is the JP5 tablet available in Virginia?

  15. Editor

    August 30, 2017 - 9:09 am

    Hi Jo – The JP5 tablet is available in Washington State.

  16. Jo

    August 30, 2017 - 1:35 am

    Is this available in WASHINGTON?

  17. Editor

    August 29, 2017 - 3:51 pm

    Hi Danielle – We are still finalizing the details with the Florida DOC and hope to make the JP5 tablet available soon. Thank you for your interest and we will make sure to communicate any updates.

  18. Editor

    August 29, 2017 - 3:35 pm

    Hi Nita – The JP5 tablet is not available in Nevada.

  19. Editor

    August 29, 2017 - 3:35 pm

    Hi Cynthia – Thank you for interest and enthusiasm in bringing more services to the state of Kentucky. Please be aware this is up to the discretion of the Kentucky Department of Corrections.

  20. Editor

    August 29, 2017 - 3:28 pm

    Hi Tammy – The JP5 tablet is not available in the state of Iowa.

  21. Editor

    August 29, 2017 - 3:23 pm

    Hi Jaike – The songs available for purchase can only be viewed from the JPay kiosk.

  22. Editor

    August 29, 2017 - 3:22 pm

    Hi Victor – You should have a “Music” tab when you log into your JPay account where your can purchase the JP5 tablet. Please contact our customer service at 800-574-5729 for assistance.

  23. Victor P. Maxion

    August 28, 2017 - 11:21 am

    Hello, how do I purchase the tablet for my brother that is currently an inmate in Corcoran, California?

  24. Jaike

    August 27, 2017 - 10:30 pm

    It would be AWESOME if we can also view the Music Selections that are available for the inmate in the event that we would like to recommend songs for them to purchase after we fund the Media Account, Is there a way to view the song selections?

  25. Tammy

    August 27, 2017 - 9:29 am

    Are the JP5 tablets available in Iowa?

  26. Cynthia Higgs

    August 26, 2017 - 11:07 am

    I would like to see JP5 in the state of Kentucky.

  27. NITA

    August 26, 2017 - 11:03 am


  28. Danielle

    August 23, 2017 - 9:27 pm

    When will the tablets be available in Florida(Desoto Correctional Institute)? Is there only one size? JP5?
    Thank you any info you can provide.

  29. Editor

    August 23, 2017 - 1:07 pm

    Hi WillDeena – JPay email is not available at the California Correctional Training Facility.

  30. Editor

    August 23, 2017 - 12:56 pm

    Hi Margret – Your loved one would need to submit a “Trouble Ticket” to purchase a new JP5 tablet.

  31. Editor

    August 23, 2017 - 12:48 pm

    Hi Michelle – The JP5 tablet is available in the state of Georgia. Please contact our customer service at 800-574-5729 for more information.

  32. Editor

    August 23, 2017 - 12:43 pm

    Hi Joseph – The following link will provide more information.

  33. Editor

    August 23, 2017 - 12:41 pm

    Hi Joaquin – The JP5 tablet is not available in the state of Pennsylvania. Your loved one can have a JP5 tablet in the state of New Jersey.

  34. Editor

    August 23, 2017 - 12:38 pm

    Hi Kia – Your loved one would have to purchase the JP5 tablet from his/her commissary. If you have specific questions, please contact our customer service at 800-574-5729.

  35. Editor

    August 23, 2017 - 12:37 pm

    Hi Lois – The JP5 tablet is not available in the state of Texas.

  36. Editor

    August 23, 2017 - 12:37 pm

    Hi Tana – The JP5 tablet is not available in the state of Indiana.

  37. Editor

    August 23, 2017 - 12:36 pm

    Hi Gloria – The JP5 tablet is not available in the state of Texas.

  38. Editor

    August 23, 2017 - 12:33 pm

    Hi Michelle – The JP5 tablet is not available in the state of Tennessee.

  39. Editor

    August 23, 2017 - 12:31 pm

    Hi Shirlie – The JP5 tablet is not available in the state of Texas.

  40. Shirlie Gray

    August 23, 2017 - 11:32 am

    Is the JP5 tablet available to buy and use at Bonham, Tx Choice Moore Prison?

  41. Michelle Allen

    August 22, 2017 - 11:56 am

    Riverbend prison are tablets available? It’s in Tennessee

  42. Michelle Allen

    August 22, 2017 - 11:52 am

    What about Riverbend Maxiumum Security Prison?
    Are the tablets available?

  43. Heather

    August 21, 2017 - 9:48 pm

    Anxious to know when they will be available in Indiana.

  44. gloria faulk

    August 20, 2017 - 9:22 pm

    is the jp5 avaliable in texas at michaels unit , garza west unit or duncan unit if so how much are they

  45. Tana Austin

    August 20, 2017 - 5:55 pm

    Can you tell me if the Jpay5 is available in Indiana?

  46. lois goff

    August 20, 2017 - 3:50 am

    my son is in the stevenson unit in texas. can they use the tablet in texas?

  47. Kia Smith

    August 19, 2017 - 12:19 pm

    How do you purchase the tablet? I live in Michigan and it says it’s available but I don’t see instructions on how to purchase it.

  48. Joaquin Torres

    August 18, 2017 - 4:39 pm

    I wanted to know if jp5 mini tablet are allow in Pa prison. My cousin is getting transfer from Nj and wanted to know if he can take it with me

  49. Editor

    August 18, 2017 - 1:18 pm

    Hi Tyara – The JP5mini is $39.99+tax. The JP5 tablet can only be purchased through your loved one’s commissary account.

  50. Editor

    August 18, 2017 - 1:16 pm

    Hi Selecha – Please have your loved one contact his counselor regarding JP5 usage at the Wheeler Correctional Facility.

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