JPay Blog

10% Off Stamp Pricing!

Dear JPay Customer,

In honor of National Email Week, JPay is offering 10% off stamp packages to help you stay even more connected with your loved ones. Take advantage of the promotional pricing which starts today, Monday, June 10, 2019, at 11:00 am EST, and ends 9:00 pm EST Friday, June 14, 2019.

IMPORTANT: The 10% off promotional price is the amount displayed for the stamp packages at checkout on JPay.com and the JPay mobile app.  You will not see a separate 10% discount during checkout.

Participating locations include: California Department of Corrections and Rehabilitation (specifically: High Desert State Prison, Kern Valley State Prison, California Institution for Women, Central California Women’s Facility and California Substance Abuse Treatment Facility at Corcoran), Colorado State Prison System, Dakota Women’s Correctional Rehab Center, Georgia Department of Corrections, Idaho Department of Corrections, Kentucky Adult Institutions, Louisiana Department of Corrections, Michigan Department of Corrections, Milwaukee House of Corrections, Minnesota Department of Corrections, Nebraska Department of Corrections, New Jersey Department of Corrections, New York State Department of Correction and Community Services (specifically: Hudson Correctional Facility, Albion Correctional Facility, Bedford Hills Correctional Facility, Taconic Correctional Facility and Adirondack Correctional Facility), North Dakota Department of Corrections, Ohio Department of Rehabilitation and Correction, Taft Correctional Institution, Texas Department of Criminal Justice, Virginia Department of Corrections & Washington Department of Corrections. 

Excluded locations: Florida State Prison System, Kansas Department of Corrections, Minnesota Department of Human Services, Missouri Department of Corrections and Tennessee Department of Corrections.


Enjoy this promotional pricing while it lasts – only this week!

About 

97 Comments

  1. JPayJT

    August 6, 2019 - 11:34 am

    Hello Joe – At this time, only Money Transfer service is available at CSP-San Quentin California Department of Corrections & Rehabilitation. If/when we launch new services, we will inform all customers. Thanks!

  2. Joe T

    August 4, 2019 - 4:32 pm

    Are Stamps available for email to San Quentin? What is the cost as I can’t find?

  3. JPayJT

    July 25, 2019 - 9:36 am

    Hello Shalika – Thank you for your interest in our products and services. Stamps varies and depends on amount and location. If you visit http://www.JPay.com and select state, once you find the state your loved one is located, click the facility. Then, click email and the rates will be available. Thanks!

  4. Shalika strong

    July 24, 2019 - 10:03 pm

    How much are the stamps?

  5. JPayJT

    July 15, 2019 - 10:00 am

    Hello Nancy – Please be advised that your message was sent to JPay.com/Blog. If we can assist you with any questions or concerns please let us know. Thanks!

  6. Nancy Carter

    July 14, 2019 - 9:53 pm

    Hay, Rodney how are you doing are you keeping up with your study i will be talking to you soon

  7. JPayJT

    July 8, 2019 - 2:19 am

    Hello Karen – We apologize for the delay and any inconvenience cause. We will be more than happy to look into this for you. Please reply and include your daughters name. Thanks!

  8. JPayJT

    July 8, 2019 - 2:11 am

    Hello Amber – We are sorry for any confusion. The promotion you are trying to access expired Friday, June 14, 2019. Thanks!

  9. JPayJT

    July 8, 2019 - 2:07 am

    Hello Nellie – We appreciate your interest in our products and services. There is no text feature available. However, some states does have emails, where you can send and receive emails from your loved ones. If you do not already have a JPay account. You can visit our website at http://www.JPay.com. Thanks!

  10. Nellie C Rosado

    July 6, 2019 - 5:22 pm

    My son will be released shortly. He said I can text him so I would know his release date. I can not find the TEXT option so I can activate it. Can someone help me.
    Thanks!

  11. Amber

    July 5, 2019 - 7:29 pm

    How can I get the discount? I’m on my computer, I see these advertisements for 10% off among other things, however, I see no link to get it? I have no idea how to redeem the 10% off.

  12. Karen

    July 3, 2019 - 6:49 pm

    I have sent my daughter 3or 4 attachment/pictures & she never received them, they we’re not bad ones, they were of her deceased brother & her grandchildren. I paid extra stamp too. Can you please look into this for me? thank you. karen

  13. JPayJT

    July 1, 2019 - 12:15 pm

    Hello Adam – Please be advised that your message was sent to JPay.com/Blog. If we can assist you with any questions or concerns please let us know. Thanks!

  14. JPayJT

    July 1, 2019 - 12:15 pm

    Hello Adam – Please be advised that your message was sent to JPay.com/Blog. If we can assist you with any questions or concerns please let us know. Thanks!

  15. JPayJT

    July 1, 2019 - 12:15 pm

    Hello Skye – Often time emails deliver instantaneously. However, we strive to deliver all eMessages within 72 hours from the sent time. Thanks!

  16. JPayJT

    July 1, 2019 - 12:14 pm

    Hello Despina – Please be advised that your message was sent to JPay.com/Blog. If we can assist you with any questions or concerns please let us know. Thanks!

  17. Despina

    June 30, 2019 - 10:33 am

    The usps are slow moving vehicles, you really have to spend money with ups/fed ex to send stuff because they take too long to send letters so I use ups/fed ex. I need to see which way we can communicate. Do you remember my email? if so write there. the elladitsa. one mac or gmail

  18. Skye

    June 30, 2019 - 10:08 am

    Is Jpay down? I havent received a email in 2 days from my Loved one

  19. Adam

    June 30, 2019 - 12:50 am

    I love you baby I hope you get this please let me know and write me back at tha halfway house 2410 East Adams Temple Tx 76501

  20. Adam

    June 30, 2019 - 12:41 am

    I found you!!!!! I hope your not mad at me babe I don’t care about what you had before but you belong to me now and Daddys got you ok ?? I love and miss you baby just know your life is worth my life were gonna make it I promise I fuckin love you and Mija with all my heart I hope you get this I’m new to it all but I’m trying for my other half of my heart please forgive me babe I’m in a half way house understand I’m not fully free but I’m yours always! I love you!!! Daddy

  21. JPayJT

    June 27, 2019 - 2:17 pm

    Hi Yolanda – We are sorry for the confusion. The first message you sent on 06/19/2019 contained one (1) attachment. You followed up with two (2) messages saying you forgot an attachment. Lastly, You sent the attachment with the individual on the floor as a snap’n’send. Thanks!

  22. JPayJT

    June 27, 2019 - 1:43 pm

    Hello Tasha – If an email is sent, but not delivered to your loved ones inbox he/she does not receive the stamp. If the email is delivered to the inbox, prepaid stamp will be available for use, unless the email is deleted. Also, the ticket agents are working diligently to address and resolve each concerns submitted through a ticket. thank you for your patience!

  23. JPayJT

    June 27, 2019 - 1:39 pm

    Hello Connie – We are glad the kiosks are up and operational. It is a pleasure to assist you in any way we can. Thanks!

  24. JPayJT

    June 27, 2019 - 1:08 pm

    Hola Luz – Puede crear una cuenta visitando http://www.JPay.com o Envíe un correo electrónico a support@jpay.com o llame al 800-574-5729 para hablar con un representante de servicio al cliente que pueda ayudarlo. ¡Gracias!

  25. JPayJT

    June 27, 2019 - 11:00 am

    Hello Derrick – Please be advised that your message was sent to JPay.com/Blog. If we can assist you with any questions or concerns please let us know. Thanks!

  26. JPayJT

    June 27, 2019 - 10:05 am

    Hi Ethan – This promotion is inactive, as it ended June 14, 2019. However, there are several stamp packages available that you can buy at a set price. Example: 10 stamps for $3.00. Stamps are used to send emails and other eligible features. Thanks!

  27. JPayJT

    June 27, 2019 - 9:19 am

    Hello Ashley – We appreciate your interest in our products and services. Although it is recommended that a bankcard is used, you can also use a Prepaid Card to purchase stamps. There are some prepaid cards that are acceptable. The ones that allows you to register your address. Thanks!

  28. JPayJT

    June 26, 2019 - 9:06 am

    Thank YOU, MariaNeida! We’re glad you enjoyed the promotion.

  29. JPayJT

    June 26, 2019 - 9:05 am

    Hi Michaela – When you create a JPay account you will see the stamp price options. It costs one stamp to send each email. Thanks!

  30. JPayJT

    June 26, 2019 - 9:03 am

    Hi Mercedes – All of the promotional pricing was reflected, there was not an additional 10% off taken at checkout. Thanks!

  31. Mercedes Contreras

    June 25, 2019 - 6:50 am

    Hello! I wasn’t given no discount at checkout. What’s going on????

  32. Michaela Archer

    June 23, 2019 - 4:39 pm

    How much is the service to send e-mails back and forth? And why do I have to buy stamps?

  33. MariaNeida Alvarado

    June 23, 2019 - 1:49 pm

    Thank you for having the stamp sale. I only bought 20, probably should have bought more, but I’m glad I got them. Have a great day!

  34. Ashley Miller

    June 22, 2019 - 1:51 am

    How do I get stamps? My brother is locked up and I don’t have a credit card or bank account

  35. ETHAN

    June 21, 2019 - 1:03 pm

    How do we know if an inmate qualifies for a stamp package? What is a stamp package? What can be sent in a stamp package?

  36. Yolanda Brown

    June 20, 2019 - 3:58 am

    I’m a little confused. I wasted 3stamps not really understanding why my pic wasn’t being allowed. There was no waiting period. I sent two pics at once with a quick letter saying the girls were playing hind and seek. One of our daughters is 8. She was on the couch with her eyes covered. The other daughter is 20. It was a joke because the 20 yr old was just on the floor laying there. Not hiding at all. The other pic was her finding her and the reaction. So I hefted and the pic of her on the floor wasn’t there. I thought maybe it didn’t at attach properly so I send another email saying I forgot the hiding pic and of course that didn’t go through. I was wondering do they even read what was sent. It’s clearly two people playing. It wasn’t sexual. It wasn’t nasty or scary. All sent on his birthday the 19th Of june. A few seconds apart.

  37. Luz

    June 19, 2019 - 9:39 pm

    No se como abrir una cuenta
    Necesito informes

  38. Derrick Deloach

    June 19, 2019 - 8:36 pm

    Hi babe it’s me Derrick

  39. Tasha

    June 19, 2019 - 4:00 pm

    What happened to prepaid stamps if inmate not being able to receive any incoming emails in his inbox is it going to be wasted? Also , what’s going to happen to overdue “trouble ticket” # 00337349 since customer/ Inmate’s service department not being able to do the fixing n replying accordingly as per schedule??

  40. CONNIE L MARTIN

    June 19, 2019 - 1:30 pm

    Just wanted to say, Thank You for FINALLY sending someone out to fix the Kiosks at LCF~Michigan. It has been SO FRUSTRATING for both my Loved one and Myself! The issue was going on for at LEAST 2-3 weeks! Fortunately, my guy has a friend in a different unit who’s kiosk WAS working, so HE was able to email me to let me know there was a problem. I think I can speak for MOST of Us, that when we DON’T hear from our loved one’s, We IMMEDIATELY go into PANIC MODE! The U.S.P.S. mail rules are now SO RIDICULOUS that we don’t even bother with “snail mail” anymore. Email is our MAIN method of communication. When it WORKS, It’s WONDERFUL!
    So, once again…THANK YOU for taking care of the issue, it is VERY MUCH appreciated!

  41. JPayJT

    June 19, 2019 - 1:05 pm

    Hi Susan – It is up to the state’s discretion to participate or not. Thanks!

  42. JPayJT

    June 19, 2019 - 1:05 pm

    Hi Sue – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help. Thanks!

  43. JPayJT

    June 19, 2019 - 1:04 pm

    Hi Cassandra – Unfortunately, You cannot access that information. Thanks.

  44. JPayJT

    June 19, 2019 - 1:03 pm

    Hi Deb – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help. Thanks!

  45. JPayJT

    June 19, 2019 - 1:02 pm

    Hi Halley – We’re sorry to hear this. Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help. Thanks!

  46. JPayJT

    June 19, 2019 - 1:01 pm

    Hi Ianitra – If your state is participating, then the promotional price was displayed. There was not an additional 10W% off taken at checkout. Thanks

  47. JPayJT

    June 19, 2019 - 1:01 pm

    Hi Mary – If your state is participating, then the promotional price was displayed. There was not an additional 10W% off taken at checkout. Thanks!

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