JPay Blog

10% Off Stamp Packages – Monday through Friday!

To help you stay even more connected with your loved ones during the holidays, JPay is offering 10% off stamp packages purchased from TODAY at 9:00 am EST, Monday, December 3, 2018 until 9:00 pm EST Friday, December 7, 2018.  Enjoy this promotional pricing while it lasts – it’s just this week!

IMPORTANT: The 10% off promotional price is the price that will be displayed for the stamp package at checkout on JPay.com and the JPay mobile app.  You will not see a separate 10% discount during checkout.

All JPay email locations are participating, excluding Indiana DOC, Kansas DOC and Missouri DOC.

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150 Comments

  1. JPayJT

    December 7, 2018 - 11:40 am

    Hi Cristal – What state is your loved one located in? The price displayed is the promotional price, there is no further discount taken. Thanks!

  2. Cristal

    December 7, 2018 - 3:29 am

    I have purchased $18 worth of stamps on the 3rd and sixth have not received any discount

  3. JPayJT

    December 7, 2018 - 11:42 am

    Hi April – The states decided to participate or not in promotions. Thanks!

  4. April

    December 6, 2018 - 10:33 pm

    I purchased stamps on Tuesday and didn’t receive a discount. Why is Missouri not included?

  5. JPayJT

    December 7, 2018 - 11:42 am

    Hi Nicole – The promotional price is already displayed, there is no further discount taken at checkout. And Texas is displayed properly. Thanks!

  6. Nicole Franco

    December 6, 2018 - 10:03 pm

    Didn’t get discount either, Texas

  7. JPayJT

    December 7, 2018 - 11:42 am

    Hi Pam – The promotional price is already displayed, there is no further discount taken at checkout. And Virginia is displayed properly. Thanks!

  8. Pam

    December 6, 2018 - 9:51 pm

    Loved one is in Virginia. I purchased 80 stamps and didn’t get the 10% discount.

  9. JPayJT

    December 7, 2018 - 11:43 am

    Hello – The promotional price is already displayed, there is no further discount taken at checkout. And Florida is displayed properly. Thanks!

  10. M. Adams

    December 6, 2018 - 4:08 pm

    As with many others, I did not receive the 10% discount today. I am sending to Florida. The $7.95 fee to send is ridiculously high, to begin with.

  11. JPayJT

    December 6, 2018 - 1:54 pm

    Hi Amber – We apologize for the inconvenience. We’re aware of the issue in California and will be crediting stamps next week to those customers who tried to purchase stamp packages in LA next week. Thanks!

  12. JPayJT

    December 6, 2018 - 1:48 pm

    Hi Amber – We apologize for the inconvenience. We’re aware of the issue and will be crediting your account with three additional stamps next week. Thanks!

  13. Amber

    December 6, 2018 - 1:46 pm

    Loved one is located in CA. Purchased stamps twice, no discount.

  14. JPayJT

    December 6, 2018 - 1:49 pm

    Hi Karri – I just verified. ND is participating and the promotional price is displayed. There is no discount code or discounted taken at checkout, rather the promotional price is what is shown. Thanks!

  15. Karri Schlager

    December 6, 2018 - 1:02 pm

    NO Discount in ND. Just made a purchase with no 10% discount. Please fix this. Thank you

  16. JPayJT

    December 6, 2018 - 1:53 pm

    Hi Jazzy – We apologize for the inconvenience. We’re aware of the issue in Louisiana and will be crediting stamps next week to those customers who tried to purchase stamp packages in LA and CA next week. Thanks!

  17. jazzy

    December 6, 2018 - 12:59 pm

    well I’m in Louisiana and the stamp prices are still the same is this only for certain states I have purchased stamps and still paid the full price when it says 10% off until 12/7/18. and it did not show the discounted price at checkout.

    can someone look into this matter it will be greatly appreciated

    thank you

  18. JPayJT

    December 6, 2018 - 1:53 pm

    Hi Valerie- The discount won’t be applied, rather the promotional pricing is already displayed. Thanks!

  19. Valerie

    December 6, 2018 - 11:09 am

    I just purchased stamps but it didn’t appear that the discount was applied.

  20. JPayJT

    December 6, 2018 - 9:27 am

    Hi Jeannine – There is no code, the promotional price is displayed. However, if your loved one is located in California or Louisiana, we are aware of this issue and will be crediting stamps next week. Thanks!

  21. Jeannine

    December 6, 2018 - 9:25 am

    I purchased stamps and no discount was applied prior to checkout?????
    Was there something else needed such as a PROMO code?????

  22. JPayJT

    December 6, 2018 - 9:28 am

    Hi Diana – Tennessee is operating properly. The discounted price is displayed at checkout, there is no code or reduction at checkout. Thanks!

  23. Diane

    December 6, 2018 - 5:29 am

    I am in TN. Bought extra stamps just because of the savings and didn’t get a discount either.

  24. Jazzy

    December 6, 2018 - 2:32 am

    Well since you wrote the blog you need to go re read the blog it states that you have 10% off stamps starting today until the 7th it’s needs to reflect that at check
    Thanks ….

  25. JPayJT

    December 6, 2018 - 9:30 am

    Hi Lakisha – We apologize for the inconvenience and we’re aware of the issue in LA. JPay will be crediting stamps next week to those who purchase stamp packages this week. Thanks!

  26. Lakisha

    December 5, 2018 - 10:11 pm

    The discount is not applying in LA

  27. JPayJT

    December 6, 2018 - 9:31 am

    Hi Michelle – The discounted price is already displayed at checkout, there is no code or discount taken at checkout. Thanks!

  28. Michelle

    December 5, 2018 - 8:03 pm

    Purchased some stamps and the discount say look for me took my money and didn’t even offer the discount price

  29. JPayJT

    December 6, 2018 - 9:31 am

    Hi Kristina – The discounted price is already displayed at checkout, there is no code or discount taken at checkout. Thanks!

  30. Kristina Schomer

    December 5, 2018 - 7:51 pm

    I am in Montana but my loved one is in Idaho, (Cottonwood) and I purchased the 50 stamps for $18.00 and got no discount. it still displayed $18.00 after I payed.

  31. JPayJT

    December 6, 2018 - 9:32 am

    Hi Tanya – We apologize for the inconvenience and we are aware of the issue in California. JPay will be crediting those in CA who purchase stamp packages this week with additional stamps next week. Thanks!

  32. tanya

    December 5, 2018 - 7:19 pm

    i just purchased stamps for my daughter in Chowchilla California, and i didnt get a discount. The offer is missleading. So I called JPAY and the offer has the %10 off on only specific states. This should be mentioned in the promotion. This was pretty Miss leading.

  33. JPayJT

    December 6, 2018 - 9:32 am

    Thank you!

  34. Marla McNeal

    December 5, 2018 - 7:11 pm

    Thank you for putting the stamps on sale it does helpful during the Holliday season

  35. JPayJT

    December 6, 2018 - 9:33 am

    Hi Sabrina – What state is your loved one located in? Thanks!

  36. sabrina rios

    December 5, 2018 - 5:48 pm

    i purchased some stamps today after i had called the 800 number the lady told me i would get the 10% after i bought them well i didnt get nothing i paid full price and ive been using jpay for a good while now,

  37. JPayJT

    December 6, 2018 - 9:33 am

    Hi Katie – We apologize for the inconvenience and we are aware of the issue in Louisiana. JPay will be crediting those in LA who purchase stamp packages this week with additional stamps next week. Thanks!

  38. katie sims

    December 5, 2018 - 5:36 pm

    This is ridiculous! Tried yesterday and today to buy discounted stamps, but price is normal price…$15 for 60 stamps. That’s what I pay normally. NOT A DISCOUNTED PRICE! I’m in Louisiana. Your response says to call customer service. They just told me they can do nothing to give me the discount or help me buy stamps. Why do you offer a discount if it’s not available? And why do you refer us to customer service if they can’t help? Can I please get a reply with a solution?

  39. JPayJT

    December 6, 2018 - 9:34 am

    Hi Amber – What state is your loved one located in? Thanks!

  40. Amber

    December 5, 2018 - 5:15 pm

    I purchased stamps a couple times since Monday and no discount!

  41. JPayJT

    December 6, 2018 - 9:34 am

    Hi Linda – Yes, Missouri is not participating in this promotion. Thanks!

  42. Linda

    December 5, 2018 - 3:42 pm

    So is Missouri participating or not??? I see people from Missouri saying they got no discount????

  43. JPayJT

    December 5, 2018 - 3:34 pm

    Hi Bronwyn – We are aware there is an issue with California. We will be reaching out to customers in that state who purchased stamps at full price shortly. We apologize for the inconvenience. Thanks!

  44. Bronwyn

    December 5, 2018 - 3:16 pm

    Just purchased for CA and got no discount. What a scam.

  45. JPayJT

    December 5, 2018 - 3:34 pm

    Hi Chris – What state is your loved one located in? Thanks!

  46. Chris

    December 5, 2018 - 3:00 pm

    Very disappointed also. Bought stamps and No Discount. What’s wrong with Jpay?

  47. Mary Jordan

    December 5, 2018 - 1:08 pm

    I think that’s just terrible DOC Of MO isn’t participating in 10% off stamps program. Shame on them!

  48. JPayJT

    December 5, 2018 - 11:19 am

    Hi Alexis – What state is your loved one located in? Thanks!

  49. Alexis Simmons

    December 5, 2018 - 10:17 am

    Just made a purchase for stamps and I didn’t get the 10% off discount neither whats up with that ….FAUX ADVERTISING!!!

  50. JPayJT

    December 5, 2018 - 11:19 am

    Hi Chantelle – What state is your loved one located in? Thanks!

  51. Chantelle smith

    December 5, 2018 - 6:03 am

    I have just bought the $9 and not got 10% off I can’t call the customer service number because I live in the U.K.

  52. JPayJT

    December 5, 2018 - 1:32 pm

    Hi Jillian – Missouri is not participating in the promotion. Thanks!

  53. Jillian L Reynolds

    December 4, 2018 - 8:03 pm

    is missouri doing the discount cause at checkout it doesnt show the discount

  54. JPayJT

    December 5, 2018 - 1:33 pm

    Hi TJ – What state is your loved one located in? Thanks!

  55. TJ

    December 4, 2018 - 7:47 pm

    The last time I purchased 60 stamps for $15 and now you have in the stamp package 40 letters for $16.92 something is not adding up

  56. JPayJT

    December 4, 2018 - 5:45 pm

    Hi Bob – What state is your loved one located in? If it’s California, please call customer service and they will provide the 10% discount for you (800-574-5729). Thanks!

  57. Bob Van Wyck

    December 4, 2018 - 5:15 pm

    I just purchased 9.00 worth of stamps and didnt get the 10% off either.
    Whats up?

  58. JPayJT

    December 4, 2018 - 5:47 pm

    Hi Mark – Please call customer service and they will provide the 10% discount for you (800-574-5729). Thanks!

  59. Mark Hebert

    December 4, 2018 - 3:52 pm

    Louisiana is not offering the discount

  60. JPayJT

    December 4, 2018 - 5:48 pm

    Thank YOU, Nannie! We’re glad JPay is helping you stay connected with your loved one.

  61. Nannie magers El- Bey

    December 4, 2018 - 3:16 pm

    Thank you so much, I can reach my loved one. Bought sum stamps…

  62. JPayJT

    December 4, 2018 - 5:49 pm

    Hi Marjorie – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative. Thanks!

  63. Marjorie Bensen

    December 4, 2018 - 3:09 pm

    I added $25.00 on stamps and it posted to
    the bank the 3rd. I have not had any stamps added to my account. I need to send some things but
    can’t.

  64. JPayJT

    December 4, 2018 - 5:27 pm

    Hi Shannon – Are you trying to purchase the stamps or your loved one? Thanks!

  65. Shannon Villa

    December 4, 2018 - 2:03 pm

    California DOC is not giving the 10%. I email ed customer service and still not reply.

  66. JPayJT

    December 4, 2018 - 5:29 pm

    Hi Marti – What state is your loved one located in? The discount is not applied, the discounted price is already displayed. Thanks!

  67. Marti Hunter

    December 4, 2018 - 12:57 pm

    Why did I not get my discount on the stamps I ordered just now? I m very disappointed with this.

  68. JPayJT

    December 4, 2018 - 5:30 pm

    Hi Bernadette – Please call 800-574-5729 to speak with a customer service representative who can help you with the discount. Thanks!

  69. Bernadette Wheeler

    December 4, 2018 - 11:37 am

    I just bought 60 stamps today and I didn’t get no 10% of off my package..just wanted to post ….it doesn’t say excluded in California

  70. JPayJT

    December 4, 2018 - 5:30 pm

    Hi Jazzy – As noted in the blog post, the promotional price is what is displayed, the discount is not taken off at check out. Thanks!

  71. jazzy

    December 4, 2018 - 10:15 am

    Well what are the prices for the 10% because I don’t see a change when I try to purchase stamps when will this take effect because it says started Dec 3-7th
    $10.00- 35
    $15.00-60
    $6.00-20

  72. JPayJT

    December 4, 2018 - 5:31 pm

    Hi Lyn – Each state decides if they want to participated in the promotions. JPay does not decide that. Thanks!

  73. Lyn

    December 4, 2018 - 9:58 am

    Good Morning, I was wondering why MO is not being included in any of the Holiday offerings. I was just getting ready to purchase extra stamps to only find out this excludes MO. What kind of offerings will MO be able to partake in. I don’t feel as though this isn’t fair. Your promotional offerings should be for everyone.

  74. JPayJT

    December 4, 2018 - 5:32 pm

    Hi Alfredson – What state is your loved one located in? Thanks!

  75. Alfredson

    December 4, 2018 - 6:53 am

    If there was a 10% discount, why did I pay $17 for 40 stamps this month and only $12 for 60 last month? Seems more like an increase than a discount.

  76. JPayJT

    December 4, 2018 - 5:37 pm

    Hi Donna – States make the decision if they want to participate in promotions or not. Thanks!

  77. DONNA CHADWICK

    December 3, 2018 - 9:14 pm

    Why isn’t Missouri included ?

  78. JPayJT

    December 4, 2018 - 5:38 pm

    Hi Mary – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help you with this question. Thanks!

  79. Mary L Phillips

    December 3, 2018 - 7:55 pm

    How do I get the e-mail address 4
    Daron L Nesbit?

  80. JPayJT

    December 4, 2018 - 5:38 pm

    Hi Connie – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative. Thanks!

  81. Connie Gray

    December 3, 2018 - 7:32 pm

    i can log in because my email and pass word wont work.

  82. Hussmann

    December 3, 2018 - 6:53 pm

    Why can’t we see the names of the people they are in contact with and JPay we don’t need to see what they do or write about but I like to know who she is in contact with it’s just helps keep them accountable they are in prison for a reason

  83. JPayJT

    December 4, 2018 - 5:44 pm

    Hi Shannon – We apologize for the inconvenience. Please call customer service who will provide you with the discounted pricing (800-574-5729). Thanks!

  84. Shannon

    December 3, 2018 - 4:29 pm

    The California DOC is not reflecting the promotional discount. For example, on the checkout screen, the total for 60 stamps is $18 (normal price). No 10% discount is being provided.

  85. JPayJT

    December 4, 2018 - 5:44 pm

    Hi Sonya – What state is your loved one located in? Thanks!

  86. Sonya Y. Richards

    December 3, 2018 - 3:08 pm

    I was charged the regular 15.00 for my package so where does the 10% show up????

  87. JPayJT

    December 4, 2018 - 5:49 pm

    Hi Nikie – What state is your loved one located in? Thanks!

  88. Nikie D.

    December 3, 2018 - 2:56 pm

    The 10% discount is not showing up at checkout. I tried both through the app and the website on my computer to purchase stamps and it is still charging the regular price for the stamp packages. Is this going to be corrected soon?

  89. JPayJT

    December 4, 2018 - 5:50 pm

    Hi Shannon – We apologize for the inconvenience. Please call customer service who will provide the 10% pricing. Thanks!

  90. Shannon

    December 3, 2018 - 2:38 pm

    The promotion is not currently working for email locations in the California DOC. For example, the price showing on the checkout page for 60 stamps is $18 (normal price).

  91. JPayJT

    December 4, 2018 - 5:54 pm

    Hi Kerry – We do not have any other promotions scheduled for 2018. Thanks!

  92. Kerry Alfrey

    December 3, 2018 - 1:10 pm

    Dear JPay,

    Will you be offering a discount rate on Music Media during the month of December from inmates? If so what will the dates be?

  93. JPayJT

    December 4, 2018 - 5:55 pm

    Hi Willie – What state is your loved one located in? The promotional price should be displayed, the discount won’t be taken off at checkout. Thanks!

  94. Willie White

    December 3, 2018 - 12:46 pm

    just brought stamps 12:45 EST at check out didn’t receive discount

  95. JPayJT

    December 4, 2018 - 5:55 pm

    Hi Jasmine – What state is your loved one located in? The promotional price should be displayed, the discount won’t be taken off at checkout. Thanks!

  96. Jasmine

    December 3, 2018 - 10:30 am

    I’ve tried to take advantage of the 10%off of the stamps this morning at 9:29am central time but the discount is not applying

  97. Carolyn

    December 3, 2018 - 10:27 am

    I love you!!!!♥️

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