JPay Blog

10% Off Stamp Packages – Monday through Friday!

To help you stay even more connected with your loved ones during the holidays, JPay is offering 10% off stamp packages purchased from TODAY at 9:00 am EST, Monday, December 3, 2018 until 9:00 pm EST Friday, December 7, 2018.  Enjoy this promotional pricing while it lasts – it’s just this week!

IMPORTANT: The 10% off promotional price is the price that will be displayed for the stamp package at checkout on JPay.com and the JPay mobile app.  You will not see a separate 10% discount during checkout.

All JPay email locations are participating, excluding Indiana DOC, Kansas DOC and Missouri DOC.

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244 Comments

  1. JPayJT

    December 5, 2018 - 1:32 pm

    Hi Jillian – Missouri is not participating in the promotion. Thanks!

  2. Mary Jordan

    December 5, 2018 - 1:08 pm

    I think that’s just terrible DOC Of MO isn’t participating in 10% off stamps program. Shame on them!

  3. JPayJT

    December 5, 2018 - 11:19 am

    Hi Chantelle – What state is your loved one located in? Thanks!

  4. JPayJT

    December 5, 2018 - 11:19 am

    Hi Alexis – What state is your loved one located in? Thanks!

  5. Alexis Simmons

    December 5, 2018 - 10:17 am

    Just made a purchase for stamps and I didn’t get the 10% off discount neither whats up with that ….FAUX ADVERTISING!!!

  6. Chantelle smith

    December 5, 2018 - 6:03 am

    I have just bought the $9 and not got 10% off I can’t call the customer service number because I live in the U.K.

  7. Jillian L Reynolds

    December 4, 2018 - 8:03 pm

    is missouri doing the discount cause at checkout it doesnt show the discount

  8. TJ

    December 4, 2018 - 7:47 pm

    The last time I purchased 60 stamps for $15 and now you have in the stamp package 40 letters for $16.92 something is not adding up

  9. JPayJT

    December 4, 2018 - 5:55 pm

    Hi Jasmine – What state is your loved one located in? The promotional price should be displayed, the discount won’t be taken off at checkout. Thanks!

  10. JPayJT

    December 4, 2018 - 5:55 pm

    Hi Willie – What state is your loved one located in? The promotional price should be displayed, the discount won’t be taken off at checkout. Thanks!

  11. JPayJT

    December 4, 2018 - 5:54 pm

    Hi Kerry – We do not have any other promotions scheduled for 2018. Thanks!

  12. JPayJT

    December 4, 2018 - 5:50 pm

    Hi Shannon – We apologize for the inconvenience. Please call customer service who will provide the 10% pricing. Thanks!

  13. JPayJT

    December 4, 2018 - 5:49 pm

    Hi Nikie – What state is your loved one located in? Thanks!

  14. JPayJT

    December 4, 2018 - 5:49 pm

    Hi Marjorie – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative. Thanks!

  15. JPayJT

    December 4, 2018 - 5:48 pm

    Thank YOU, Nannie! We’re glad JPay is helping you stay connected with your loved one.

  16. JPayJT

    December 4, 2018 - 5:47 pm

    Hi Mark – Please call customer service and they will provide the 10% discount for you (800-574-5729). Thanks!

  17. JPayJT

    December 4, 2018 - 5:45 pm

    Hi Bob – What state is your loved one located in? If it’s California, please call customer service and they will provide the 10% discount for you (800-574-5729). Thanks!

  18. JPayJT

    December 4, 2018 - 5:44 pm

    Hi Sonya – What state is your loved one located in? Thanks!

  19. JPayJT

    December 4, 2018 - 5:44 pm

    Hi Shannon – We apologize for the inconvenience. Please call customer service who will provide you with the discounted pricing (800-574-5729). Thanks!

  20. JPayJT

    December 4, 2018 - 5:38 pm

    Hi Connie – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative. Thanks!

  21. JPayJT

    December 4, 2018 - 5:38 pm

    Hi Mary – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help you with this question. Thanks!

  22. JPayJT

    December 4, 2018 - 5:37 pm

    Hi Donna – States make the decision if they want to participate in promotions or not. Thanks!

  23. JPayJT

    December 4, 2018 - 5:32 pm

    Hi Alfredson – What state is your loved one located in? Thanks!

  24. JPayJT

    December 4, 2018 - 5:31 pm

    Hi Lyn – Each state decides if they want to participated in the promotions. JPay does not decide that. Thanks!

  25. JPayJT

    December 4, 2018 - 5:30 pm

    Hi Jazzy – As noted in the blog post, the promotional price is what is displayed, the discount is not taken off at check out. Thanks!

  26. JPayJT

    December 4, 2018 - 5:30 pm

    Hi Bernadette – Please call 800-574-5729 to speak with a customer service representative who can help you with the discount. Thanks!

  27. JPayJT

    December 4, 2018 - 5:29 pm

    Hi Marti – What state is your loved one located in? The discount is not applied, the discounted price is already displayed. Thanks!

  28. JPayJT

    December 4, 2018 - 5:27 pm

    Hi Shannon – Are you trying to purchase the stamps or your loved one? Thanks!

  29. Bob Van Wyck

    December 4, 2018 - 5:15 pm

    I just purchased 9.00 worth of stamps and didnt get the 10% off either.
    Whats up?

  30. Mark Hebert

    December 4, 2018 - 3:52 pm

    Louisiana is not offering the discount

  31. Nannie magers El- Bey

    December 4, 2018 - 3:16 pm

    Thank you so much, I can reach my loved one. Bought sum stamps…

  32. Marjorie Bensen

    December 4, 2018 - 3:09 pm

    I added $25.00 on stamps and it posted to
    the bank the 3rd. I have not had any stamps added to my account. I need to send some things but
    can’t.

  33. Shannon Villa

    December 4, 2018 - 2:03 pm

    California DOC is not giving the 10%. I email ed customer service and still not reply.

  34. Marti Hunter

    December 4, 2018 - 12:57 pm

    Why did I not get my discount on the stamps I ordered just now? I m very disappointed with this.

  35. Bernadette Wheeler

    December 4, 2018 - 11:37 am

    I just bought 60 stamps today and I didn’t get no 10% of off my package..just wanted to post ….it doesn’t say excluded in California

  36. jazzy

    December 4, 2018 - 10:15 am

    Well what are the prices for the 10% because I don’t see a change when I try to purchase stamps when will this take effect because it says started Dec 3-7th
    $10.00- 35
    $15.00-60
    $6.00-20

  37. Lyn

    December 4, 2018 - 9:58 am

    Good Morning, I was wondering why MO is not being included in any of the Holiday offerings. I was just getting ready to purchase extra stamps to only find out this excludes MO. What kind of offerings will MO be able to partake in. I don’t feel as though this isn’t fair. Your promotional offerings should be for everyone.

  38. Alfredson

    December 4, 2018 - 6:53 am

    If there was a 10% discount, why did I pay $17 for 40 stamps this month and only $12 for 60 last month? Seems more like an increase than a discount.

  39. DONNA CHADWICK

    December 3, 2018 - 9:14 pm

    Why isn’t Missouri included ?

  40. Mary L Phillips

    December 3, 2018 - 7:55 pm

    How do I get the e-mail address 4
    Daron L Nesbit?

  41. Connie Gray

    December 3, 2018 - 7:32 pm

    i can log in because my email and pass word wont work.

  42. Hussmann

    December 3, 2018 - 6:53 pm

    Why can’t we see the names of the people they are in contact with and JPay we don’t need to see what they do or write about but I like to know who she is in contact with it’s just helps keep them accountable they are in prison for a reason

  43. Shannon

    December 3, 2018 - 4:29 pm

    The California DOC is not reflecting the promotional discount. For example, on the checkout screen, the total for 60 stamps is $18 (normal price). No 10% discount is being provided.

  44. Sonya Y. Richards

    December 3, 2018 - 3:08 pm

    I was charged the regular 15.00 for my package so where does the 10% show up????

  45. Nikie D.

    December 3, 2018 - 2:56 pm

    The 10% discount is not showing up at checkout. I tried both through the app and the website on my computer to purchase stamps and it is still charging the regular price for the stamp packages. Is this going to be corrected soon?

  46. Shannon

    December 3, 2018 - 2:38 pm

    The promotion is not currently working for email locations in the California DOC. For example, the price showing on the checkout page for 60 stamps is $18 (normal price).

  47. Kerry Alfrey

    December 3, 2018 - 1:10 pm

    Dear JPay,

    Will you be offering a discount rate on Music Media during the month of December from inmates? If so what will the dates be?

  48. Willie White

    December 3, 2018 - 12:46 pm

    just brought stamps 12:45 EST at check out didn’t receive discount

  49. Jasmine

    December 3, 2018 - 10:30 am

    I’ve tried to take advantage of the 10%off of the stamps this morning at 9:29am central time but the discount is not applying

  50. Carolyn

    December 3, 2018 - 10:27 am

    I love you!!!!♥️

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