JPay Blog

10% Off Stamp Packages – Monday through Friday!

To help you stay even more connected with your loved ones during the holidays, JPay is offering 10% off stamp packages purchased from TODAY at 9:00 am EST, Monday, December 3, 2018 until 9:00 pm EST Friday, December 7, 2018.  Enjoy this promotional pricing while it lasts – it’s just this week!

IMPORTANT: The 10% off promotional price is the price that will be displayed for the stamp package at checkout on and the JPay mobile app.  You will not see a separate 10% discount during checkout.

All JPay email locations are participating, excluding Indiana DOC, Kansas DOC and Missouri DOC.



  1. JPayJT

    August 13, 2019 - 8:27 am

    Hi Lauren – Thank you for your interest in our products and services. Stamp packages varies and depends on the location. Please visit our website at Locate the state your loved one is in. Verify if there is mail, click on mail and the stamp packages will be listed. Thanks!

  2. JPayJT

    August 8, 2019 - 12:08 pm

    Hello Mark – Please be advised that your message was sent to If we can assist you with any questions or concerns please let us know. Thanks!

  3. markmoel

    August 7, 2019 - 5:19 am

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  4. Lauren

    August 1, 2019 - 6:29 pm

    How much do stamps cost for e-mails? I’m very new to this! Thanks!

  5. JPayJT

    July 25, 2019 - 9:39 am

    Hello Sam – The bulletin board is often updated. If there is a promotion, it usually has an expiration date attached. However, as new features, products becomes available it is updated. Thanks!

  6. Sam

    July 24, 2019 - 9:34 pm

    Do you update this bulletin board often or is it outdated?

  7. JPayJT

    June 19, 2019 - 1:05 pm

    Hi April – The 10% off promotion ended last week. Thanks!


    June 12, 2019 - 6:59 pm

    I just wanted to double check, has the discount ended for purchasing stamps? And how will I know if my loved ones have their tablets? I have 3 loved ones I need to make sure they are able to receive my emails and calls. Also, one of my sons had a tablet, I t was turned in for repairs and he never received it back. I’d like to know how I can make sure my family has their tablets. Thank you

  9. JPayJT

    June 12, 2019 - 11:39 am

    Hello Samantha – Missouri Department of Corrections is one of the excluded locations, as the state opted to not participate. Thanks!

  10. samantha merrill

    June 12, 2019 - 8:16 am

    why is my state not doing 10 % off stamps

  11. JPayJT

    June 10, 2019 - 9:49 am

    Hi Sandra – Please email or call 800-574-5729 to speak with a customer service representative who can help you with unused funds on your JPay account. Thanks!

  12. Sandra Robledo

    June 7, 2019 - 2:54 pm

    I would like to know how to transfer the money that was on my kiosk when I was incarcerated to my JPay app that I use out here to connect with people inside can I get my money back or put on my JPay app to buy stamps I was told that the money on my kiosk is not refundable if I didn’t use while I was in prison my thing is can’t I use my tablet out here in the Free World and if so who has access to my account history when I buy music stamps all of that who do I contact and instead of sending me a $100 check can I just transfer my money to this account to buy stamps and phone time thank you

  13. JPayJT

    May 28, 2019 - 10:15 am

    Hi Margarita – Not all prisons offer video visitation or VideoGrams. Please email Please email or call 800-574-5729 to speak with a customer service representative to learn more. Thanks!

  14. JPayJT

    May 28, 2019 - 10:10 am

    Hi Jenny – Please email or call 800-574-5729 to speak with a customer service representative who can help you with this request. Thanks!

  15. Jenny l

    May 28, 2019 - 3:28 am

    I have ordered a tablet for family members before Christmas dec 2018, tablet was not received in may 2019. Can someone please help or reimburse my money i have looked and called every number and have been unsuccessful trying to reach anyone

  16. Margarita Stelly

    May 26, 2019 - 12:58 am

    So do all prisons have the Video Chat?

  17. JPayJT

    May 23, 2019 - 12:16 pm

    Hi Daisy – Are you referring to a Video Visitation session? Or send a VideoGram? Thanks!


    May 23, 2019 - 4:11 am

    I am unable to set up video…and nobody seems to be able to explain.

  19. JPayJT

    May 22, 2019 - 2:15 pm

    Hello – All you need to do is download the JPay app and sign-in using your JPay account login. Thanks!

  20. Tiffany

    May 15, 2019 - 1:29 pm

    Can taking out use JPay for jails for County Jail


    May 9, 2019 - 10:40 am


  22. JPayJT

    May 6, 2019 - 9:49 am

    Hi Renee – Thank you for your interest in our products. This promotion is no longer available. Thanks!

  23. Renee Bowen

    May 5, 2019 - 4:59 pm

    Your 10% off stamps are from what date to what date? Is this promotion still active? Thanks, Renee

  24. JPayJT

    May 2, 2019 - 12:41 pm

    Hi Souren – Please be advised that your message was sent to If we can assist you with any questions or concerns please let us know. Thanks!

  25. souren nazarian

    May 1, 2019 - 8:49 pm


  26. JPayJT

    April 25, 2019 - 4:49 pm

    Hi Katie – We apologize for the delay and any inconvenience caused. the promotion was subjected to certain states. Thanks!

  27. JPayJT

    April 25, 2019 - 4:45 pm

    Hi Katie – The discount already ended. We apologize for any inconvenience caused. Thanks!

  28. JPayJT

    April 25, 2019 - 11:22 am

    Hi Rose – Thank you for choosing JPay. First, we must figure out if mail is offered where the individual is located. This information can be found at under prison search. Thanks!

  29. JPayJT

    April 24, 2019 - 1:37 pm

    Hi Stephanie – We’re sorry for the inconvenience! Please uninstall and then reinstall the app and ensure you have the most up-to-date version of the app as well! If you are still experiencing issues, please email or call 800-574-5729 to speak with a customer service representative. Thanks!

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