JPay Blog

10% Off Stamp Packages – Monday through Friday!

To help you stay even more connected with your loved ones during the holidays, JPay is offering 10% off stamp packages purchased from TODAY at 9:00 am EST, Monday, December 3, 2018 until 9:00 pm EST Friday, December 7, 2018.  Enjoy this promotional pricing while it lasts – it’s just this week!

IMPORTANT: The 10% off promotional price is the price that will be displayed for the stamp package at checkout on JPay.com and the JPay mobile app.  You will not see a separate 10% discount during checkout.

All JPay email locations are participating, excluding Indiana DOC, Kansas DOC and Missouri DOC.

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273 Comments

  1. JPayJT

    June 19, 2019 - 1:05 pm

    Hi April – The 10% off promotion ended last week. Thanks!

  2. APRIL GAINES

    June 12, 2019 - 6:59 pm

    I just wanted to double check, has the discount ended for purchasing stamps? And how will I know if my loved ones have their tablets? I have 3 loved ones I need to make sure they are able to receive my emails and calls. Also, one of my sons had a tablet, I t was turned in for repairs and he never received it back. I’d like to know how I can make sure my family has their tablets. Thank you

  3. JPayJT

    June 12, 2019 - 11:39 am

    Hello Samantha – Missouri Department of Corrections is one of the excluded locations, as the state opted to not participate. Thanks!

  4. samantha merrill

    June 12, 2019 - 8:16 am

    why is my state not doing 10 % off stamps

  5. JPayJT

    June 10, 2019 - 9:49 am

    Hi Sandra – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help you with unused funds on your JPay account. Thanks!

  6. Sandra Robledo

    June 7, 2019 - 2:54 pm

    I would like to know how to transfer the money that was on my kiosk when I was incarcerated to my JPay app that I use out here to connect with people inside can I get my money back or put on my JPay app to buy stamps I was told that the money on my kiosk is not refundable if I didn’t use while I was in prison my thing is can’t I use my tablet out here in the Free World and if so who has access to my account history when I buy music stamps all of that who do I contact and instead of sending me a $100 check can I just transfer my money to this account to buy stamps and phone time thank you

  7. JPayJT

    May 28, 2019 - 10:15 am

    Hi Margarita – Not all prisons offer video visitation or VideoGrams. Please email Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative to learn more. Thanks!

  8. JPayJT

    May 28, 2019 - 10:10 am

    Hi Jenny – Please email support@jpay.com or call 800-574-5729 to speak with a customer service representative who can help you with this request. Thanks!

  9. Jenny l

    May 28, 2019 - 3:28 am

    I have ordered a tablet for family members before Christmas dec 2018, tablet was not received in may 2019. Can someone please help or reimburse my money i have looked and called every number and have been unsuccessful trying to reach anyone

  10. Margarita Stelly

    May 26, 2019 - 12:58 am

    So do all prisons have the Video Chat?

  11. JPayJT

    May 23, 2019 - 12:16 pm

    Hi Daisy – Are you referring to a Video Visitation session? Or send a VideoGram? Thanks!

  12. DAISY CIOCON

    May 23, 2019 - 4:11 am

    I am unable to set up video…and nobody seems to be able to explain.

  13. JPayJT

    May 22, 2019 - 2:15 pm

    Hello – All you need to do is download the JPay app and sign-in using your JPay account login. Thanks!

  14. Tiffany

    May 15, 2019 - 1:29 pm

    Can taking out use JPay for jails for County Jail

  15. M. ROCHELLE CARRASCO

    May 9, 2019 - 10:40 am

    HOW DO I REGISTER MY PHONE FOR COMMUNICATION WITH MY BROTHER?

  16. JPayJT

    May 6, 2019 - 9:49 am

    Hi Renee – Thank you for your interest in our products. This promotion is no longer available. Thanks!

  17. Renee Bowen

    May 5, 2019 - 4:59 pm

    Your 10% off stamps are from what date to what date? Is this promotion still active? Thanks, Renee

  18. JPayJT

    May 2, 2019 - 12:41 pm

    Hi Souren – Please be advised that your message was sent to JPay.com/Blog. If we can assist you with any questions or concerns please let us know. Thanks!

  19. souren nazarian

    May 1, 2019 - 8:49 pm

    HI MONKEY HOW YOU FEELING

  20. JPayJT

    April 25, 2019 - 4:49 pm

    Hi Katie – We apologize for the delay and any inconvenience caused. the promotion was subjected to certain states. Thanks!

  21. JPayJT

    April 25, 2019 - 4:45 pm

    Hi Katie – The discount already ended. We apologize for any inconvenience caused. Thanks!

  22. JPayJT

    April 25, 2019 - 11:22 am

    Hi Rose – Thank you for choosing JPay. First, we must figure out if mail is offered where the individual is located. This information can be found at http://www.JPay.com under prison search. Thanks!

  23. JPayJT

    April 24, 2019 - 1:37 pm

    Hi Stephanie – We’re sorry for the inconvenience! Please uninstall and then reinstall the app and ensure you have the most up-to-date version of the app as well! If you are still experiencing issues, please email support@jpay.com or call 800-574-5729 to speak with a customer service representative. Thanks!

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