UA-4460041-1

JPay Goes Mobile!

Posted by: on May 29, 2013 | 70 Comments

Actually, we’ve been mobile for the past few months, but last night our new app just hit the Google Play Store and is ready for our customers to test it out before it goes live to the public. In addition to our fresh new look, we’ve added the ability to create and manage your account. But most exciting is that we’ve brought over another one of our services to join “Send Money” as products that can be handled entirely from your Android mobile phone!

As a bonus, we’ve added a brand new feature that we know our pen pal users will LOVE! This can’t be done on JPay.com yet, so be the first to try it out!

To test our app—

  1. Create a Google+ account using the same gmail address your Android phone uses for Google Play
  2. Find our page on Google+ here: http://ow.ly/ltC7E
  3. Follow and +1 our page! (optional)
  4. Read our latest post and view our “JPay Beta Test Group” community
  5. Follow the link to become a tester, agree, and install
  6. Have fun and leave feedback

PS – Check back on our blog updates during our Beta Test!

70 Comments

  1. Rachel
    August 3, 2013

    I have iPhone and I pad is there a way to do visitation or send video gram or pictures please help I do not have a laptop or webcam

  2. Kristina
    August 4, 2013

    I just joined jaypay and so far like this site a lot. I have been reading about the JP4 player and I wanted to know before I purchased it for my brother how easy are they to steal. Do they get stolden easily ?

  3. debbie lewis
    August 22, 2013

    is this app available to I phone users yet? Verizon carrier?

  4. Don aka The App Man
    September 2, 2013

    Hello laura,

    Unfortunately it will not. Our mobile app is currently available for iOS and Android devices

  5. Don aka The App Man
    September 2, 2013

    Hello Martha,

    We recently released an update with Email functionality for iOS. Check it out!

  6. Don aka The App Man
    September 2, 2013

    Hello tabitha,

    We recently released an update with Email functionality for iOS. Check it out!

  7. Don aka The App Man
    September 2, 2013

    Hello Tiffany,

    Just search “JPay” in the google play store

  8. Don aka The App Man
    September 2, 2013

    Hello Rachel,

    We recently released an update with Email functionality (including picture attachments) for iOS. Check it out!

  9. Don aka The App Man
    September 2, 2013

    Hello Kristina,

    While we can’t comment on how easy it is to steal (we don’t have any statistics), we don’t receive complains about the players being stolen. Every device has the owner’s name programmed into the device, which facility officers can use to verify the true owner of the player. Hope this helps!

  10. Don aka The App Man
    September 2, 2013

    Hello Debbie,

    We recently released an update with Email functionality for iOS. Check it out!

  11. Sarita
    September 2, 2013

    I just uploaded the app for iphone and it doesn’t give me the option to send a picture…???

  12. Claudia Uribe
    September 3, 2013

    I have an iPad and iPhone. I did get the jpay app for the iPhone. I just have a suggestion. Can you guys make it for the iPad also and for the app to be able to rotate. So if I want to have my phone the rectangular position. I would still be able to write to my love one.

  13. JANE
    September 4, 2013

    I CAN’T FIND NEW YORK STATE ON JPAY. I ASSUME DOCS IN NY HASNT JOINED AS OF YET. AM I CORRECT? IT DOESNT SURPRISE ME AS NY ISNT TO QUICK TO DO ANYTHING, ESPECIALLY FOR INMATES. HOW WELL I KNOW THAT!!! THANX IN ADVANCE FOR A RESPONSE.

  14. Don aka The App Man
    September 4, 2013

    Hello Sarita,

    Please note that not all facilities allow photo attachments. If you tap on the screen, it will display the option to insert a photo.

  15. Don aka The App Man
    September 4, 2013

    Thanks for your suggestion Claudia!

    Landscape mode and iPad support are definitely in the plan. However, we don’t know when they will be available. Lots of cool new things like push notifications, Video Visitation, VideoGrams…

  16. Don aka The App Man
    September 4, 2013

    You can check here for information on which locations we service with which service: http://jpay.com/PAvail.aspx

  17. Wendy
    September 4, 2013

    It states that Deerfield is a facility that has the email function. I’m confused because they do not have any kiosk yet. Do you know when DFCC will have the kiosk installed?

  18. Don aka The App Man
    September 6, 2013

    Hello Wendy,

    It depends on the location. Some locations have access to our JPay kiosk where they can read and reply to your messages. If they do not, the letter gets printed and released with their physical mail

  19. Toinette Jones
    December 8, 2014

    Up until last week I was able to see video grams, this week I’m not. What is going on?

  20. Editor
    December 18, 2014

    Hi Toinette,

    Please contact our customer service at 800-574-5729 to review your account. Please let us know if you have any other questions. Have a great day!

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