If you have friends or loved ones who are inmates
JPay is the fastest way to put money into an inmate’s trust account with the money generally credited by the following morning – sometimes sooner. To send money friends and family can use a credit or a debit card. In some corrections systems JPay also provides electronic mail that is printed and delivered within 24 hours. To learn more about a particular state’s details, sign up for a free account. You will need the offender’s name and identification information. No credit card information is needed to sign up.
If you are a parolee who must make court ordered restitution payments
JPay gets the funds to the Department by the next banking day. JPay keeps a record of the transaction for proof of payment. JPay lets you have peace of mind knowing the payment is on its way.
If you are in possession of a JPay Release Debit Card
JPay’s website lets you look up your account information including card details, transaction history, and available balance. You can also edit your account information online.
If you work in corrections
JPay provides e-commerce solutions to correction institutions throughout the country. JPay’s money transfer system reduces or eliminates inmate money orders. JPay’s exit release card product eliminates the challenge associated with exit release checks. JPay’s inmate mail product reduces paper inmate correspondence.
JPay provides 24/7 customer service.
Visit JPay.com


11 Comments
ivory moore
October 3, 2011i want to start mailing letters and putting money on inmates accounts today how to i do it?
Editor
October 4, 2011Hi Ivory,
You can start by visiting JPay.com and setting up an account. The registration process takes just a few minutes.
Thanks!
JPay
sgarcia
October 6, 2011I’m intrested in this video visitation for our entire family.how is it done,the cost and what it takes Please and Thank you sorry for the spelling!!
Jasmine
October 12, 2011How do I set up the video visitation? Every time I click on video visits it brings me back to the home page. Where do I go from there?
Editor
October 13, 2011Hi Jasmine,
Not all faciities offer Video Visitation. You can check here to see if that service is available where your loved one is incarcerated. If it is available and you’re still having difficulty, try sending our customer service staff an email using the form found here.
Hope this helps,
JPay
Kathy
November 8, 2011Can someone tell me if the Marianna Federal Prison uses JPAY? I had trouble finding the website and nothing comes up, so I just wondered if JPAY is only a state prison thing? Thanks.
Editor
November 10, 2011Hi Kathy,
JPay does serve some federal prisons as well as state and county facilities. Unfortunately, we do not serve Marianna Federal Prison (yet!). You can see which faciities and DOCs are served by JPay here.
-Ed
Chris
December 27, 2011Did something change over Christmas? I can’t figure out how to navigate to the mail page anymore.
Editor
December 27, 2011Hi Chris,
No, nothing changed over the holidays. Are you still having trouble? You can always reach out to our customer service department using the contact form found here.
Best,
Editor
Jassy
January 26, 2012This is to my Boo David L. manning from Jespter Unit 3 I love u with all my Heart and can’t wait until we can be together.
Jassy
January 26, 2012This is one of ur females writing to you @ Jespter Unit 3. Am I the Only Female that’s writing you or is it Somebody else? To my One and only Love David Lee Manning.